When was CallMiner founded?

CallMiner was founded in 2002 and raised its 1st funding round 3 years after it was founded.

Where is CallMiner located?

CallMiner is headquartered in Waltham, United States. It is registered at Waltham, Massachusetts.

Who is the current CEO of CallMiner?

Jeff Gallino of CallMiner. They have also founded 1 company.

How many employees does CallMiner have?

As of May 31, 2026, the latest employee count at CallMiner is 336.

Is CallMiner a funded company?

CallMiner is a funded company, having raised a total of $152M across 13 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on 2005.

When was the latest funding round of CallMiner?

CallMiner's latest funding was a $***** Series D round on Nov 29, 2023, with participation from 0 investor.

Where does CallMiner rank among its competitors?

CallMiner ranks 28th amongst 1778 active competitors, of which 248 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Uniphore, which secured $260M in Oct, 2025.

Who are the top competitors of CallMiner?

CallMiner's top competitors include Seismic, NICE and Five9. Among them, Uniphore secured the most recent funding round in October, 2025.

CallMiner - 2026 Company Profile, Team, Funding & Competitors

Company Details

Developer of conversation intelligence and automation software for customer experience. The company provides a platform to capture and analyze customer interactions across various channels. It offers solutions for contact center experience, experience management, and industry-specific applications. The platform aims to improve customer satisfaction, agent performance, and operational efficiency through data-driven insights and automation.

Website: callminer.com
Social
Email ID: *****@callminer.com
Phone Number: +1 **********
Registered Address: Waltham, Massachusetts

Key Metrics

Founded Year

2002

Location

Waltham, United States

Stage

Series D

Total Funding

$152M in 13 rounds

Latest Funding Round

Series D, Nov 29, 2023, $*****

Investors

Sigma Partners & 11 more

Ranked

28^th among 1778 active competitors

Employee Count

336 as on May 31, 2026

Investment & Acquisitions

Vocalls Technologies & 1 more

Similar Companies

Five9 & 695 more

View CallMiner's full profile

CallMiner is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Callminer, Inc. CIN: 32059313984 , United States, Active	Feb 11, 2022	-	-	-
Callminer, Inc. CIN: 320026627 , United States, Active	Dec 31, 2001	-	225 (As on Dec 31, 2024)	-

CallMiner has raised a total funding of $152M over 13 rounds. Its first funding round was on 2005. CallMiner has 12 institutional investors.

Here is the list of recent funding rounds of CallMiner:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Nov 29, 2023	7805676	Series D	8149342	8896438	8864990	4995997
Dec 16, 2019	6204982	Series D	2165293	5280358	6670915	Goldman Sachs Investment Partners
Jun 01, 2018	3768008	Series C	9075813	8804686	4333273	9297404

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View details of CallMiner's funding rounds and investors

The founders of CallMiner are Jeff Gallino and Kim Brown. Jeff Gallino is the CEO of CallMiner.

Here are the details of CallMiner's key team members:

Jeff Gallino: Co-Founder & CEO of CallMiner.
Kim Brown: Former Co-Founder & CFO of CallMiner.

CallMiner's Board of Directors

CallMiner's board has 31 active members. Terence Leahy, Bob Davoli, Mike DiPiano, Brian Kim, John Glushik, Robert Nelson, Steven Chambers, Paul Bernard, Holger Staude, Mike DiPiano, Jonathan Ranger, Larry Berran, Mitch Mumma, Dan Rua, Grant Wentworth, Rachel Simone, Eric Williamson, Jason Kreuziger, Bruce McMahon, Glenn T. Rieger, Robert Davoli, Robert Lane, Jay Rosenberger, Kim C. Brown, Roderick MacQueen, Jeffrey Gallino, Benedetto Miele, Greg Baty, Jeffrey A. Gallino, Terence M. Leahy and Robert Orlando are independent board members.

Here is the list of CallMiner's board of directors:

Name	Type	Representing	Status	Duration
Terence Leahy	Independent board member	-	Current	15y 9m
hhctzoe	Independent board member	-	Current	7y 8m
{mkmmvu	Independent board member	-	Current	9y 6m
cfwonjd	Independent board member	-	Current	2y 8m
bahxxsn	Independent board member	-	Current	5y 1m
b{hyism	Independent board member	-	Current	5y 4m
xfkgeey	Independent board member	-	Current	4y 6m
jcfdrft	Independent board member	-	Current	2y 3m
vzwfgrk	Independent board member	-	Current	8y 2m
uspixvz	Independent board member	-	Current	5y 5m
wfjyzvq	Independent board member	-	Current	1y 8m
plcovjv	Independent board member	-	Current	1y 9m
evnevzn	Independent board member	-	Current	8y 4m
iqcdehq	Independent board member	-	Current	8y 1m
ecwbvqj	Independent board member	-	Current	8y 8m
{fvunqd	Independent board member	-	Current	4y 6m
cqebmgw	Independent board member	-	Current	3y 2m
voavhfg	Independent board member	-	Current	4y 8m
epzhwhw	Independent board member	-	Current	8y 8m
zkipeir	Independent board member	-	Current	1y 9m
zng{ivs	Independent board member	-	Current	1y 7m
zoosgja	Independent board member	-	Current	2y 9m
galxvls	Independent board member	-	Current	2y 9m
wua{apr	Independent board member	-	Current	7y 1m
{vkxjlm	Independent board member	-	Current	9y 6m
wxjvrkg	Independent board member	-	Current	4y 1m
ksaojhn	Independent board member	-	Current	6y 9m
bnlhbzs	Independent board member	-	Current	6y 8m
ogtb{nt	Independent board member	-	Current	1y 1m
mninqrg	Independent board member	-	Current	9y 2m
ohazhn{	Independent board member	-	Current	2y 4m

View details of CallMiner's Founder profiles and Board Members

CallMiner's employee count trend

CallMiner has 336 employees as of May 26. Here is CallMiner's employee count trend over the years:

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Top competitors of CallMiner include Seismic, NICE and Five9. Here is the list of Top 10 competitors of CallMiner, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Seismic 2010, San Diego (United States), Series G	Provider of an AI-powered platform for sales and marketing enablement	$440M	Permira, JMI Management & 10 others	77/100
2nd	NICE 1986, Hoboken (United States), Public	Cloud based platform offering customer experience management software	-	SAIC Capital, H.I.G. Capital & 8 others	75/100
3rd	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, Partech Partners & 7 others	75/100
4th	Showpad 2011, San Francisco (United States), Acquired	Provider of a sales enablement operating system unifying content and readiness	$180M	Insight Partners, Dawn Capital & 4 others	73/100
5th	Invoca 2008, Santa Barbara (United States), Series F	Developer of conversation analytics software for marketing, sales, and contact centers	$202M	SLW, Accel & 21 others	71/100
6th	Highspot 2012, Seattle (United States), Series F	Provider of a sales engagement platform	$654M	OpenView, Shasta Ventures & 14 others	70/100
7th	Nuance 1992, London (United Kingdom), Acquired	Conversational AI solutions for enterprises	$15.6M	Intel, Goldman Sachs & 19 others	70/100
8th	Mindtickle 2012, San Francisco (United States), Series E	Provider of an AI powered platform for sales and revenue enablement	$281M	SoftBank Vision Fund, Norwest & 7 others	68/100
9th	Assembled San Francisco (United States), Series B	Developer of workforce management portal	$70.7M	Stripe, Emergence Capital & 9 others	68/100
10th	Uniphore 2008, Palo Alto (United States), Series F	Provider of a business artificial intelligence platform with agentic and model layers	$961M	Chiratae Ventures, Winterfield Ventures International ... & 135 others	67/100
28th	CallMiner 2002, Waltham (United States), Series D	Developer of conversation intelligence and automation software for customer experience	$152M	Hercules Capital, Goldman Sachs Investment Partners ... & 10 others	60/100