When was CallMiner founded?

CallMiner was founded in 2002 and raised its 1st funding round 3 years after it was founded.

Where is CallMiner located?

CallMiner is headquartered in Waltham, United States. It is registered at Waltham, Massachusetts.

Who is the current CEO of CallMiner?

Jeff Gallino of CallMiner. They have also founded 1 company.

How many employees does CallMiner have?

As of Mar 31, 2026, the latest employee count at CallMiner is 331.

Is CallMiner a funded company?

CallMiner is a funded company, having raised a total of $152M across 13 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on 2005.

When was the latest funding round of CallMiner?

CallMiner's latest funding was a $***** Series D round on Nov 29, 2023, with participation from 0 investor.

Where does CallMiner rank among its competitors?

CallMiner ranks 20th amongst 991 active competitors, of which 194 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Uniphore, which secured $260M in Oct, 2025.

Who are the top competitors of CallMiner?

CallMiner's top competitors include Seismic, Five9 and Showpad. Among them, Uniphore secured the most recent funding round in October, 2025.

CallMiner - 2026 Company Profile, Team, Funding & Competitors

Company Details

Developer of conversation intelligence and automation software for customer experience. The company provides a platform to capture and analyze customer interactions across various channels. It offers solutions for contact center experience, experience management, and industry-specific applications. The platform aims to improve customer satisfaction, agent performance, and operational efficiency through data-driven insights and automation.

Website: callminer.com
Social
Email ID: *****@callminer.com
Phone Number: +1 **********
Registered Address: Waltham, Massachusetts

Key Metrics

Founded Year

2002

Location

Waltham, United States

Stage

Series D

Total Funding

$152M in 13 rounds

Latest Funding Round

Series D, Nov 29, 2023, $*****

Investors

Sigma Partners & 11 more

Ranked

20^th among 991 active competitors

Employee Count

331 as on Mar 31, 2026

Investment & Acquisitions

Vocalls Technologies & 1 more

Similar Companies

Five9 & 636 more

View CallMiner's full profile

CallMiner is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Callminer, Inc. CIN: 32059313984 , United States, Active	Feb 11, 2022	-	-	-
Callminer, Inc. CIN: 320026627 , United States, Active	Dec 31, 2001	-	225 (As on Dec 31, 2024)	-

CallMiner has raised a total funding of $152M over 13 rounds. Its first funding round was on 2005. CallMiner has 12 institutional investors.

Here is the list of recent funding rounds of CallMiner:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Nov 29, 2023	4342399	Series D	1152851	5441539	5547341	9682998
Dec 16, 2019	2905536	Series D	9799300	8360371	5034092	Goldman Sachs Investment Partners
Jun 01, 2018	7321289	Series C	5937694	6638111	4357531	7206677

Access funding benchmarks and valuations. Sign up today!

View details of CallMiner's funding rounds and investors

The founders of CallMiner are Kim Brown and Jeff Gallino. Jeff Gallino is the CEO of CallMiner.

Here are the details of CallMiner's key team members:

Kim Brown: Former Co-Founder & CFO of CallMiner.
Jeff Gallino: Co-Founder & CEO of CallMiner.

CallMiner's Board of Directors

CallMiner's board has 31 active members. Terence Leahy, Bob Davoli, Mike DiPiano, Brian Kim, John Glushik, Steven Chambers, Robert Nelson, Paul Bernard, Holger Staude, Mike DiPiano, Jonathan Ranger, Larry Berran, Mitch Mumma, Eric Williamson, Rachel Simone, Dan Rua, Bruce McMahon, Jason Kreuziger, Robert Davoli, Glenn T. Rieger, Robert Lane, Kim C. Brown, Jay Rosenberger, Grant Wentworth, Roderick MacQueen, Jeffrey Gallino, Benedetto Miele, Jeffrey A. Gallino, Greg Baty, Robert Orlando and Terence M. Leahy are independent board members.

Here is the list of CallMiner's board of directors:

Name	Type	Representing	Status	Duration
Terence Leahy	Independent board member	-	Current	15y 6m
n{zsrgu	Independent board member	-	Current	9y 6m
rxr{dro	Independent board member	-	Current	3y 4m
jkzhhgf	Independent board member	-	Current	5y 7m
snqutxd	Independent board member	-	Current	9y 9m
qi{z{{n	Independent board member	-	Current	9y 3m
ka{pzhm	Independent board member	-	Current	9y 7m
axjx{dz	Independent board member	-	Current	1y 3m
qakfmdq	Independent board member	-	Current	3y 8m
cpm{nvw	Independent board member	-	Current	5y 6m
lav{eno	Independent board member	-	Current	8y 7m
tvtxhix	Independent board member	-	Current	4y 4m
l{gvyry	Independent board member	-	Current	3y 9m
oe{zuzl	Independent board member	-	Current	2y 3m
jkkshcs	Independent board member	-	Current	4y 5m
aylapes	Independent board member	-	Current	6y 2m
uyqucfp	Independent board member	-	Current	1y 1m
norhfup	Independent board member	-	Current	8y 8m
kojzrpj	Independent board member	-	Current	4y 1m
tptlgyx	Independent board member	-	Current	2y 6m
ytbhoik	Independent board member	-	Current	3y 8m
qiehban	Independent board member	-	Current	7y 6m
jkbkmba	Independent board member	-	Current	6y 8m
bxuiblk	Independent board member	-	Current	7y 1m
zmfeggr	Independent board member	-	Current	3y 4m
{{hzbce	Independent board member	-	Current	3y 6m
grbblny	Independent board member	-	Current	3y 9m
iksdfsf	Independent board member	-	Current	3y 3m
hnyuwcd	Independent board member	-	Current	2y 5m
zeagwum	Independent board member	-	Current	5y 1m
pjdijyb	Independent board member	-	Current	7y 1m

View details of CallMiner's Founder profiles and Board Members

CallMiner's employee count trend

CallMiner has 331 employees as of Mar 26. Here is CallMiner's employee count trend over the years:

Uncover CallMiner's growth story! Sign up today!

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of CallMiner include Seismic, Five9 and Showpad. Here is the list of Top 10 competitors of CallMiner, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Seismic 2010, San Diego (United States), Series G	Provider of an AI-powered platform for sales and marketing enablement	$440M	Permira, JMI Management & 10 others	77/100
2nd	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, Partech Partners & 7 others	75/100
3rd	Showpad 2011, San Francisco (United States), Acquired	Provider of a sales enablement operating system unifying content and readiness	$180M	Insight Partners, Dawn Capital & 4 others	74/100
4th	NICE 1986, Hoboken (United States), Public	Cloud based platform offering customer experience management software	-	SAIC Capital, Morgan Stanley & 8 others	71/100
5th	Highspot 2012, Seattle (United States), Series F	Provider of a sales engagement platform	$654M	Madrona, OpenView & 14 others	71/100
6th	Invoca 2008, Santa Barbara (United States), Series F	Developer of conversation analytics software for marketing, sales, and contact centers	$202M	Accel, SLW & 21 others	70/100
7th	Nuance 1992, London (United Kingdom), Acquired	Conversational AI solutions for enterprises	$15.6M	Mayfield, Goldman Sachs & 19 others	70/100
8th	Mindtickle 2012, San Francisco (United States), Series E	Provider of an AI powered platform for sales and revenue enablement	$281M	SoftBank Vision Fund, New Enterprise Associates ... & 7 others	68/100
9th	Momentum 2020, San Francisco (United States), Acquired	Cloud-based platform for workflow automation	$18M	FirstMark, Basis Set Ventures & 9 others	68/100
10th	Uniphore 2008, Palo Alto (United States), Series F	Developer of a business artificial intelligence platform and suite of applications	$958M	Chiratae Ventures, Winterfield Ventures International ... & 135 others	67/100
20th	CallMiner 2002, Waltham (United States), Series D	Developer of conversation intelligence and automation software for customer experience	$152M	Goldman Sachs Investment Partners, Ares Capital Corporation ... & 10 others	61/100