When was CallMiner founded?

CallMiner was founded in 2002 and raised its 1st funding round 3 years after it was founded.

Where is CallMiner located?

CallMiner is headquartered in Waltham, United States. It is registered at Waltham, Massachusetts.

Who is the current CEO of CallMiner?

Jeff Gallino of CallMiner. They have also founded 1 company.

How many employees does CallMiner have?

As of Sep 30, 2026, the latest employee count at CallMiner is 318.

Is CallMiner a funded company?

CallMiner is a funded company, having raised a total of $152M across 13 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on 2005.

When was the latest funding round of CallMiner?

CallMiner's latest funding was a $***** Series D round on Nov 29, 2023, with participation from 0 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $2.36B in funding in 2026 to date.

Where does CallMiner rank among its competitors?

CallMiner ranks 21st amongst 2855 active competitors, of which 229 are funded. It stands 4th in terms of total funding among its competitors. The most recent competitor to raise funding was Seismic, which secured $500M in Jun, 2024.

Who are the top competitors of CallMiner?

CallMiner's top competitors include Seismic, Five9 and NICE. Among them, Seismic secured the most recent funding round in June, 2024.

CallMiner - 2026 Company Profile, Team, Funding & Competitors

CallMiner is a series D company based in Waltham (United States), founded in 2002 by Kim Brown and Jeff Gallino. It operates as a Developer of conversation intelligence and automation software for customer experience. CallMiner has raised $152M in funding from investors like Sigma Partners, Intersouth Partners and Inflexion Partners. The company has 2855 active competitors, including 229 funded and 125 that have exited. Its top competitors include companies like Seismic, Five9 and NICE.

Company Details

Developer of conversation intelligence and automation software for customer experience. The company provides a platform to capture and analyze customer interactions across various channels. It offers solutions for contact center experience, experience management, and industry-specific applications. The platform aims to improve customer satisfaction, agent performance, and operational efficiency through data-driven insights and automation.

Website: callminer.com
Social
Email ID: *****@callminer.com
Phone Number: +1 **********
Registered Address: Waltham, Massachusetts

Key Metrics

Founded Year

2002

Location

Waltham, United States

Stage

Series D

Total Funding

$152M in 13 rounds

Latest Funding Round

Series D, Nov 29, 2023, $*****

Investors

Sigma Partners & 12 more

Ranked

21^st among 2855 active competitors

Employee Count

318 as on Sep 30, 2026

Investment & Acquisitions

Vocalls Technologies & 1 more

Similar Companies

Five9 & 953 more

View CallMiner's full profile

CallMiner is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Reports
Callminer, Inc. CIN: 32059313984 , United States, Active	Feb 11, 2022	-	-	-
Callminer, Inc. CIN: 320026627 , United States, Active	Dec 31, 2001	-	225 (As on Dec 31, 2024)	-

CallMiner has raised a total funding of $152M over 13 rounds. Its first funding round was on 2005. CallMiner has 13 institutional investors.

Here is the list of recent funding rounds of CallMiner:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Nov 29, 2023	3593050	Series D	3098094	7702252	2806989	6167476
Dec 16, 2019	9854766	Series D	4605038	6324577	9247477	Goldman Sachs Investment Partners
Jun 01, 2018	4095146	Series C	5699026	7164512	6649416	1284785

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View details of CallMiner's funding rounds and investors

The founders of CallMiner are Kim Brown and Jeff Gallino. Jeff Gallino is the CEO of CallMiner.

Here are the details of CallMiner's key team members:

Kim Brown: Former Co-Founder & CFO of CallMiner.
Jeff Gallino: Co-Founder & CEO of CallMiner.

CallMiner's Board of Directors

CallMiner's board has 31 active members. Terence Leahy, Bob Davoli, Mike DiPiano, Brian Kim, John Glushik, Steven Chambers, Robert Lane, Paul Bernard, Holger Staude, Mike DiPiano, Jonathan Ranger, Larry Berran, Mitch Mumma, Eric Williamson, Rachel Simone, Dan Rua, Bruce McMahon, Jason Kreuziger, Robert Davoli, Glenn T. Rieger, Jay Rosenberger, Robert Nelson, Kim C. Brown, Grant Wentworth, Roderick MacQueen, Jeffrey Gallino, Benedetto Miele, Greg Baty, Jeffrey A. Gallino, Robert Orlando and Terence M. Leahy are independent board members.

Here is the list of CallMiner's board of directors:

Name	Type	Representing	Status	Duration
Terence Leahy	Independent board member	-	Current	16y 3m
fgqelnf	Independent board member	-	Current	1y 3m
bxqfyxk	Independent board member	-	Current	6y 5m
ohbssdy	Independent board member	-	Current	8y 2m
djivfku	Independent board member	-	Current	9y 7m
vgzqnkr	Independent board member	-	Current	5y 5m
atiwdqg	Independent board member	-	Current	8y 4m
bwswd{r	Independent board member	-	Current	2y 7m
aainafd	Independent board member	-	Current	1y 5m
irb{lvh	Independent board member	-	Current	4y 4m
xvqunmx	Independent board member	-	Current	6y 5m
uprpajv	Independent board member	-	Current	5y 1m
cgdyvfw	Independent board member	-	Current	9y 6m
cupwfoc	Independent board member	-	Current	5y 4m
enomkid	Independent board member	-	Current	5y 1m
{eqogao	Independent board member	-	Current	1y 7m
pfdofff	Independent board member	-	Current	6y 2m
{fpueai	Independent board member	-	Current	6y 3m
pvscheo	Independent board member	-	Current	4y 9m
efixpin	Independent board member	-	Current	6y 8m
gmqxfgu	Independent board member	-	Current	4y 4m
lfkmtmr	Independent board member	-	Current	9y 3m
rt{krqy	Independent board member	-	Current	4y 2m
oubszbl	Independent board member	-	Current	9y 5m
naysroz	Independent board member	-	Current	7y 3m
yhzdblo	Independent board member	-	Current	3y 3m
pwbnzaq	Independent board member	-	Current	7y 3m
ooxgdxl	Independent board member	-	Current	3y 7m
jxknlym	Independent board member	-	Current	2y 9m
zmqm{ol	Independent board member	-	Current	9y 7m
jtwhnuw	Independent board member	-	Current	6y 5m

View details of CallMiner's Founder profiles and Board Members

CallMiner's employee count trend

CallMiner has 318 employees as of Sep 26. Here is CallMiner's employee count trend over the years:

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Top competitors of CallMiner include Seismic, Five9 and NICE. Here is the list of Top 10 competitors of CallMiner, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Seismic 2010, San Diego (United States), Series G	Provider of an AI-powered platform for sales and marketing enablement	$440M	Permira, T. Rowe Price & 11 others	80/100
2nd	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, HWVP & 8 others	76/100
3rd	NICE 1986, Hoboken (United States), Public	Developer of platforms automating customer service using artificial intelligence	-	HarbourVest Partners, Morgan Stanley & 10 others	74/100
4th	CallidusCloud 1996, Pleasanton (United States), Acquired	Cloud-based sales, marketing and pipeline management solutions	$89.3M	Crosspoint Venture Partners, Crescendo Ventures ... & 6 others	72/100
5th	Invoca 2008, Santa Barbara (United States), Series F	Developer of conversation analytics software for marketing, sales, and contact centers	$202M	SLW, Morgan Stanley & 21 others	72/100
6th	Nuance 1992, Burlington (United States), Acquired	Developer of speech recognition software for healthcare and productivity applications	$15.6M	Intel, Goldman Sachs & 20 others	70/100
7th	AInnovation 2018, Haidian (China), Public	AI-based software for the retail, manufacturing, and insurance sectors	$132M	CICC ALPHA, Chengwei Capital & 12 others	70/100
8th	RingOver 2005, Montrouge (France), Series B	Provider of cloud telephony software for business communication and collaboration	$33.4M	Orange Ventures, Bpifrance & 1 others	69/100
9th	Highspot 2012, Seattle (United States), Series F	Provider of a sales engagement platform	$654M	OpenView, Shasta Ventures & 14 others	67/100
10th	Calabrio 2007, Minneapolis (United States), Acquired	Workforce optimization software for contact centers	$9.29M	Golub Growth, Split Rock Partners & 5 others	66/100
21st	CallMiner 2002, Waltham (United States), Series D	Developer of conversation intelligence and automation software for customer experience	$152M	Ares Capital Corporation, Goldman Sachs Investment Partners ... & 11 others	61/100