How many acquisitions has Genesys made so far?

Genesys has completed 20 acquisitions so far, with an average acquisition amount of $537M.

Which countries does Genesys usually acquire in?

Genesys has made acquisitions in 6 countries with the most activity in United States and Singapore.

Which is Genesys' latest acquisition?

Genesys's most recent acquisition is Pinkfish, a Provider of an AI automation platform for back office automations, acquired in June 2026.

Which sectors does Genesys target for acquisitions?

Most of Genesys's acquisitions are in Customer Service Software (11) and MarketingTech (4).

In which year did Genesys make the most acquisitions?

Genesys was most active in 2014, with 4 acquisitions completed in that year.

List of 20 Acquisitions by Genesys (Nov 2026)

Genesys has made a total of 20 acquisitions. These were completed across 12 unique sectors, including Customer Service Software, MarketingTech, and Chatbots, spanning 6 countries, with the highest activity in United States, Singapore, and Brazil. Peak activity occurred in 2013 and 2014 with 4 acquisitions each, followed by 3 acquisitions in 2021. Between 2020 and 2025, the average number of acquisitions per year was 0.8, and 1 acquisition has been completed in the current calendar year. The most recent acquisition, Pinkfish, is an AI back-office automation provider founded in 2024, based in San Francisco, and acquired in June 2026.

Here's the year on year acquisition history of Genesys:

Number of Total Acquisitions

Year	# Acquisitions
2026	1
2024	1
2021	3
2020	1
2018	1
2016	1
2015	1
2014	4
2013	4
2012	2
2007	1

View all Acquisitions by Genesys

Recent acquisitions by Genesys

Genesys's most recent acquisition - Pinkfish is a Provider of an AI automation platform for back office automations, founded in 2024 and located in San Francisco. Genesys acquired it in June 2026 for a price of $*****.

Here is the list of all acquisitions by Genesys sorted by the latest acquisition date:

Acquired on	Acquired Company	Acquisition Price	Facilitators	Stake Acquired	Acquisition Multiple
Jun 30, 2026	Pinkfish	mqbg	tivu	37	708
Jan 22, 2024	Radarr	dimu	qrm{	71	900
Oct 07, 2021	Pointillist	lwxb	hqwr	60	525
Oct 07, 2021	Exceed	jkok	mejw	90	916
May 05, 2021	Bold360	lrmn	{lze	59	317