How many acquisitions has Genesys made so far?

Genesys has completed 20 acquisitions so far, with an average acquisition amount of $537M.

Which countries does Genesys usually acquire in?

Genesys has made acquisitions in 6 countries with the most activity in United States and Singapore.

Which is Genesys' latest acquisition?

Genesys's most recent acquisition is Pinkfish, a Provider of an AI automation platform for back office automations, acquired in June 2026.

Which sectors does Genesys target for acquisitions?

Most of Genesys's acquisitions are in Customer Service Software (11) and MarketingTech (4).

In which year did Genesys make the most acquisitions?

Genesys was most active in 2014, with 4 acquisitions completed in that year.

List of 20 Acquisitions by Genesys (Aug 2026)

Most viewed in 2019

Genesys has made a total of 21 acquisitions. It completed 20 transactions across 11 sectors, including Customer Service Software, MarketingTech, and Chatbots, spanning 6 countries, most notably United States, Singapore, and Brazil. Peak activity occurred in 2013 and 2014 with 4 transactions each, and in 2021 with 3 transactions. Between 2020 and 2025, the company averaged 0.8 acquisitions per year, with 1 acquisition completed so far this calendar year. In June 2026, it acquired Pinkfish, a San Francisco-based firm founded in 2025 that provides an AI automation platform for back office operations.

Here's the year on year acquisition history of Genesys:

Number of Total Acquisitions

Year	# Acquisitions
2026	1
2024	1
2021	3
2020	1
2018	1
2016	1
2015	1
2014	4
2013	4
2012	2
2007	1

View all Acquisitions by Genesys

Recent acquisitions by Genesys

Genesys's most recent acquisition - Pinkfish is a Provider of an AI automation platform for back office automations, founded in 2025 and located in San Francisco. Genesys acquired it in June 2026 for a price of $*****.

Here is the list of all acquisitions by Genesys sorted by the latest acquisition date:

Acquired on	Acquired Company	Acquisition Price	Facilitators	Stake Acquired	Acquisition Multiple
Jun 30, 2026	Pinkfish	vzsc	biut	46	259
Jan 22, 2024	Radarr	bbuh	kl{s	42	912
Oct 07, 2021	Pointillist	ktxe	luqo	54	121
Oct 07, 2021	Exceed	enbk	salp	82	194
May 05, 2021	Bold360	zqf{	ngse	96	800