Where is Bold360 located?

Bold360 is headquartered in Boston, United States.

How many employees does Bold360 have?

As of Aug 31, 2026, the latest employee count at Bold360 is 6.

Where does Bold360 rank among its competitors?

Bold360 ranks 373rd amongst 2486 active competitors, of which 199 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Bold360?

Bold360's top competitors include RingCentral, Freshworks and Capillary Technologies. Among them, Genesys secured the most recent funding round in August, 2026.

Bold360 - 2026 Company Profile, Team & Competitors

Bold360 is an acquired company based in Boston (United States), founded in 2017 by Maciej Swierczewski. It operates as a Mobile-based live chat and customer engagement platform. The company has 2486 active competitors, including 199 funded and 206 that have exited. Its top competitors include companies like RingCentral, Freshworks and Capillary Technologies.

Company Details

Bold360 is a mobile-based live chat and omnichannel customer engagement platform. It allows clients to engage with customers via video chat, email, auto-answer, Facebook Messenger and others. The features include adaptive messaging for autoreply, embedding of chat platform with Android and iOS apps, routing of chat sessions, reporting and others. The platform could be integrated with third-party systems such as Zendesk, Salesforce, Google Analytics and others. Clients North Face, Tibco and others.

Website: bold360.com
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Key Metrics

Founded Year

2017

Location

Boston, United States

Stage

Acquired

Ranked

373^rd among 2486 active competitors

Employee Count

6 as on Aug 31, 2026

Similar Companies

RingCentral & 2363 more

Exit Details

Acquired by Genesys (May 05, 2021)

View Bold360's full profile

Bold360 got acquired by Genesys on May 05, 2021.

Click here to take a look at Bold360's acquisition in detail

Bold360 has not raised any funding rounds yet.

The founders of Bold360 is Maciej Swierczewski.

Here are the details of Bold360's key team members:

Maciej Swierczewski: Founder of Bold360.

View details of Bold360's Founder profiles and Board Members

Bold360's employee count trend

Bold360 has 6 employees as of Aug 26. Here is Bold360's employee count trend over the years:

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Top competitors of Bold360 include RingCentral, Freshworks and Capillary Technologies. Here is the list of Top 10 competitors of Bold360, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 60 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 10 others	84/100
3rd	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
5th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
6th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	78/100
8th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
10th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 43 others	76/100
373rd	Bold360 2017, Boston (United States), Acquired	Mobile-based live chat and customer engagement platform	-	-	32/100