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List of Zendesk's Acquisitions

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Zendesk has made a total of 16 acquisitions. It completed 15 acquisitions across 14 sectors, including Customer Service Software, Chatbots, and MarketingTech, spanning 7 countries such as United States, Australia, and France. Activity peaked in 2025 and 2021 with 3 acquisitions each, and 2024 with 2 acquisitions. Between 2020 and 2025, the firm maintained an average of 1.8 acquisitions per year, and it has completed 1 acquisition in the current calendar year. Additionally, in March 2026, it acquired Forethought AI, a 2017-founded, San Francisco-based provider of an AI platform for customer support and service teams.

Here's the year on year acquisition history of Zendesk:

Year on year acquisition history of Zendesk20262025202420232021201920182017Acquisitions Round Date (Yearly)01234
  • Number of Total Acquisitions
Year
# Acquisitions
2026
1
2025
3
2024
2
2023
1
2021
3
2019
1
2018
1
2017
1
2015
1
2014
1

Recent acquisitions by Zendesk

Zendesk's most recent acquisition - Forethought AI is a Provider of an AI platform for customer support and service teams, founded in 2017 and located in San Francisco. Zendesk acquired it in March 2026 for a price of $*****.

Here is the list of all acquisitions by Zendesk sorted by the latest acquisition date:

Acquired on
Acquired Company
Acquisition Price
Facilitators
Stake Acquired
Acquisition Multiple
Mar 11, 2026
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95
264
Dec 19, 2025
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76
454
Jul 15, 2025
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96
314
Feb 25, 2025
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31
570
Mar 14, 2024
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21
218

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News related to Zendesk's acquisitions

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Media has covered Zendesk for a total of 38 events in the last 1 year, 12 of them have been about acquisition activity.

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FAQs about Acquisitions by Zendesk

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