Gainsight - About the company
Gainsight is an acquired company based in San Francisco (United States), founded in 2009 by Sreedhar Peddineni. It operates as a Cloud-based platform to monitor and manage customer health. Gainsight has raised $187M in funding from investors like Insight Partners, Lightspeed Venture Partners and Bessemer Venture Partners, with last known valuation of $*****. The company has 3604 active competitors, including 214 funded and 160 that have exited. Its top competitors include companies like HubSpot, Atlassian and Freshworks.
Company Details
Gainsight is a customer success management solution that helps subscription-based businesses to drive their customer success initiatives, manage retention, reduce churn, and grow revenue by uncovering up-sell opportunities. Leverages big data analytics across sales data, usage logs, support tickets, surveys, and other sources of customer intelligence. Monetizes through subscription-based pricing plans.
- Website
- gainsight.com
- Social
- Email ID
- *****@gainsight.com
- Phone Number
- +1 **********
- Registered Address
- DivyaSree Trinity,Plot No 5&6, Sy No 64, 6th Floor Wing A&B, Block-4, Hi-Tech City Layout, Madhapur, Hyderabad, Hyderabad, Telangana, India, 500081
Key Metrics
Founded Year
2009
Location
San Francisco, United States
Stage
Acquired
Total Funding
$187M in 7 rounds
Latest Funding Round
Last Known Valuation
$***** as on Oct 10, 2014
Investors
Ranked
26th among 3604 active competitors
Employee Count
1,139 as on Jul 31, 2026
Exit Details
Acquired by Vista Equity Partners (Nov 30, 2020)
Legal entities associated with Gainsight
Gainsight is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
GAINSIGHT SOFTWARE PRIVATE LIMITED CIN: U72300TG2012PTC083795 , India, Active | Oct 23, 2012 | ₹100 - ₹500 Cr (As on Mar 31, 2025) | 520 (As on Aug 01, 2025) | |
Gainsight, Inc. CIN: 264183591 , United States, Active | Jan 30, 2013 | - | 269 (As on Dec 31, 2024) | - |
Gainsight's acquisition details
Gainsight got acquired by Vista Equity Partners on Nov 30, 2020.
Click here to take a look at Gainsight's acquisition in detail
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Gainsight's funding and investors
Gainsight has raised a total funding of $187M over 7 rounds. Its first funding round was on Sep 01, 2011. Its latest funding round was a Series E round on May 09, 2017 for $*****. 7 investors participated in its latest round. Gainsight has 18 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of Gainsight:
Filter this list
Filter this listDate of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
May 09, 2017 | 1257353 | Series E | 7996257 | 9203017 | 2703976 | 7422353 |
Nov 12, 2015 | 3151138 | Series D | 1123092 | 7822129 | 3480458 | |
Oct 10, 2014 | 6708009 | Series C | 7574242 | 2067240 |
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Gainsight's founders and board of directors
Founder? Claim ProfileThe founders of Gainsight is Sreedhar Peddineni. Nick Mehta is the CEO of Gainsight.
Here are the details of Gainsight's key team members:
- Sreedhar Peddineni: Co-Founder of Gainsight and founder of 1 other company. They are also an angel investor in 3 startups and serve on the board of 1 company.Contact Info: 1 email address and 1 phone number
- Nick Mehta: CEO of Gainsight. They are also an angel investor in 10 startups and serve on the board of 1 company.Contact Info: 3 email addresses
Gainsight's Board of Directors
Gainsight's board has 8 active members. Ajay Agarwal, Roger Lee, Nick Mehta, Nakul Mandan, Byron Deeter, Kirk Bowman Jd, Theodore Stann and James Eberlin are independent board members.Here is the list of Gainsight's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Independent board member | - | Current | 12y 9m | |
uhwowxx | Independent board member | - | Current | 3y 4m |
upqpniu | Independent board member | - | Current | 1y 5m |
renkjlf | Independent board member | - | Current | 4y 7m |
nojdznj | Independent board member | - | Current | 1y 4m |
apglkdc | Independent board member | - | Current | 9y 5m |
iszmobk | Independent board member | - | Current | 9y 2m |
dln{xos | Independent board member | - | Current | 8y 1m |
View details of Gainsight's Founder profiles and Board Members
Gainsight's employee count trend
Gainsight has 1,139 employees as of Jul 26. Here is Gainsight's employee count trend over the years:
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Gainsight's Competitors and alternates
Top competitors of Gainsight include HubSpot, Atlassian and Freshworks. Here is the list of Top 10 competitors of Gainsight, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 87/100 | |
2nd | Developer of collaboration software and tools for various professional teams | $210M | 86/100 | ||
3rd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
4th |  monday.com 2012, Tel Aviv (Israel), Public | Cloud-based platform offering suite solutions for project management | $235M | 83/100 | |
5th |  Adobe 1982, San Jose (United States), Public | AI powered marketing creative management and customer journey management platform | - | 81/100 | |
6th | Asana 2008, San Francisco (United States), Public | Cloud-based platform offering project management software | $453M | 79/100 | |
7th |  Clickup 2016, Palo Alto (United States), Series C | Developer of a platform providing project management and team collaboration | $535M | 78/100 | |
8th |  SEMrush 2008, Boston (United States), Acquired | Provider of tools for online visibility and marketing campaign management | $40M | 78/100 | |
9th | Coda 2014, San Francisco (United States), Acquired | Document Collaboration Tool | $240M | 76/100 | |
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
26th | Gainsight 2009, San Francisco (United States), Acquired | Cloud-based platform to monitor and manage customer health | $187M | 68/100 |
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Gainsight's Investments and acquisitions
Gainsight has not made any investments yet. Gainsight has made 5 acquisitions.Here is the list of latest three $acquisitions:Filter this list
Filter this listDate of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Apr 02, 2025 | Acquisition | 2013 | Seattle (United States) | |
Aug 08, 2024 | Acquisition | 2021 | Topanga (United States) | |
Jul 11, 2023 | Acquisition | 2013 | Parsippany Troy Hills (United States) |
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Reports related to Gainsight
Here is the latest report on Gainsight's sector:
News related to Gainsight
Filter this listMedia has covered Gainsight for a total of 14 events in the last 1 year, 7 of them have been about company updates and 2 about people movement.
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Gainsight Names Three Executives to Expand AI Retention ServicesSecurityBrief•Jul 10, 2026•Gainsight
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Gainsight Launches AI-Native Services Business for Customer Retention and RenewalsAiThority•May 28, 2026•Gainsight
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Gainsight Launches Developer Studio and Announces New Skilljar IntegrationDEVOPSdigest•May 22, 2026•Gainsight
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Glean and Gainsight Partner to Integrate Customer Insights into Work AI PlatformDestinationcrm•May 06, 2026•Glean, Gainsight
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Gainsight Strengthens Leadership with Hires in Finance and Go-to-MarketRad AI•Mar 25, 2026•Gainsight
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Zendesk to Acquire Forethought, an AI-Powered Customer Service Automation StartupTechCrunch+•Mar 12, 2026•Forethought AI, Zendesk, Gainsight
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Gainsight Pauses Zendesk, Hubspot Links After Salesforce Customer BreachCybersecurity Dive•Nov 24, 2025•Gainsight
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Salesforce Investigates Hacking Campaign Targeting Gainsight-Connected Customer EnvironmentsCybersecurity Dive•Nov 21, 2025•Salesforce, Gainsight
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Trigo founder launches Gain with $12M Seed for AI ‘employees’ in procurementCTech•Sep 29, 2025•Slc, Partner Vesc, Bazan, Maui Brewing and 2 others
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