When was Forethought AI founded?

Forethought AI was founded in 2017 and raised its 1st funding round within a year of its incorporation.

Where is Forethought AI located?

Forethought AI is headquartered in San Francisco, United States. It is registered at San Mateo, California.

How many employees does Forethought AI have?

As of Sep 30, 2026, the latest employee count at Forethought AI is 89.

Is Forethought AI a funded company?

Forethought AI is a funded company, having raised a total of $117M across 5 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Dec 19, 2017.

When was the latest funding round of Forethought AI?

Forethought AI's latest funding was a $***** Series D round on May 23, 2025, with participation from 8 investors.

Where does Forethought AI rank among its competitors?

Forethought AI ranks 11th amongst 2996 active competitors, of which 227 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Forethought AI?

Forethought AI's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

Forethought AI - 2026 Company Profile, Team, Funding & Competitors

Forethought AI is an acquired company based in San Francisco (United States), founded in 2017 by Deon Nicholas, Colm Doyle and Sami Ghoche. It operates as a Provider of an AI platform for customer support and service teams. Forethought AI has raised $117M in funding from investors like New Enterprise Associates, K9 Ventures and Neo. The company has 2996 active competitors, including 227 funded and 207 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Provider of an AI platform for customer support and service teams. The platform offers tools for ticket classification, omnichannel support, and agent assistance. It aims to streamline processes and improve customer experiences. The platform provides integrations with helpdesk systems.

Website: forethought.ai
Social
Email ID: *****@forethought.ai
Registered Address: San Mateo, California

Key Metrics

Founded Year

2017

Location

San Francisco, United States

Stage

Acquired

Total Funding

$117M in 5 rounds

Latest Funding Round

Series D, May 23, 2025, $*****

Investors

New Enterprise Associates & 37 more

Ranked

11^th among 2996 active competitors

Employee Count

89 as on Sep 30, 2026

Similar Companies

RingCentral & 4299 more

Exit Details

Acquired by Zendesk (Mar 11, 2026)

View Forethought AI's full profile

Forethought AI is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Reports
FORETHOUGHT TECHNOLOGIES, INC. CIN: 197837991 , United States, Active	Jun 07, 2022	-	52 (As on Dec 31, 2024)	-
FORETHOUGHT TECHNOLOGIES INC CIN: 822851449 , United States, Active	Dec 26, 999	-	52 (As on Dec 31, 2024)	-

Forethought AI got acquired by Zendesk on Mar 11, 2026.

Click here to take a look at Forethought AI's acquisition in detail

Forethought AI has raised a total funding of $117M over 5 rounds. Its first funding round was on Dec 19, 2017. Its latest funding round was a Series D round on May 23, 2025 for $*****. 8 investors participated in its latest round. Forethought AI has 18 institutional investors and 20 angel investors.

Here is the list of recent funding rounds of Forethought AI:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
May 23, 2025	4169437	Series D	5537746	7180018	6868877	2549372
Dec 15, 2021	1872740	Series C	1581114	2099729	2826576	New Enterprise Associates & 17 more
Oct 28, 2020	6736908	Series B	4963795	4992158	New Enterprise Associates & 4 more	Ryan Smith & 2 more

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View details of Forethought AI's funding rounds and investors

The founders of Forethought AI are Deon Nicholas, Colm Doyle and Sami Ghoche.

Here are the details of Forethought AI's key team members:

Deon Nicholas: Co-Founder of Forethought AI. They are also an angel investor in 1 startup.
Contact Info: 1 email address
Colm Doyle: Co-Founder & CCO of Forethought AI. They serve on the board of 1 company.
Sami Ghoche: Co-Founder and CTO of Forethought AI.

Forethought AI's Board of Directors

Forethought AI's board has 5 active members. Manu Kumar, Colm Doyle, Peter Sonsini, Deon Chris Nicholas and Colm Adrian Doyle are independent board members.

Here is the list of Forethought AI's board of directors:

Name	Type	Representing	Status	Duration
Manu Kumar	Independent board member	-	Current	7y 8m
kxkqcmp	Independent board member	-	Current	2y 8m
vihymkb	Independent board member	-	Current	8y 5m
eywoeun	Independent board member	-	Current	8y 1m
rcbqrby	Independent board member	-	Current	4y 2m

View details of Forethought AI's Founder profiles and Board Members

Forethought AI's employee count trend

Forethought AI has 89 employees as of Sep 26. Here is Forethought AI's employee count trend over the years:

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Top competitors of Forethought AI include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Forethought AI, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 10 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
7th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
8th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 43 others	76/100
9th	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, HWVP & 8 others	75/100
10th	Vonage 2001, Holmdel (United States), Acquired	Provider of contact center business communication solutions	$645M	New Enterprise Associates, 3i Group & 16 others	75/100
11th	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	Blue Cloud Ventures, Industry Ventures & 36 others	68/100