Birch - About the company
Birch is an acquired company based in Seattle (United States), founded in 2020 by Yinhan Liu. It operates as a Platform offering contact center analytics and operations automation software. Birch has raised $3.6M in funding from Radical Ventures. The company has 377 active competitors, including 47 funded and 41 that have exited. Its top competitors include companies like Clearspeed, Aveni and Mihup.
Company Details
Platform offering contact center analytics and operations automation software. The platform solutions enable health care businesses to analyze customer interactions for optimizing customer calls. It works by automating call completions, call classifications, call recording, etc. It leverages AI technology for automating the processes.
- Website
- birch.ai
- Email ID
- *****@birch.ai
- Registered Address
- Seattle, Washington
Key Metrics
Founded Year
2020
Location
Seattle, United States
Stage
Acquired
Total Funding
$3.6M in 4 rounds
Latest Funding Round
Investors
Ranked
37th among 377 active competitors
Employee Count
3 as on Aug 31, 2026
Similar Companies
Exit Details
Acquired by Sagility (Mar 26, 2024)
Legal entities associated with Birch
Birch is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
BIRCH TECHNOLOGIES INC CIN: 851338479 , United States, Active | Dec 31, 1999 | - | 6 (As on Dec 31, 2024) | - |
Birch's acquisition details
Birch got acquired by Sagility on Mar 26, 2024.
Click here to take a look at Birch's acquisition in detail
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Birch's funding and investors
Birch has raised a total funding of $3.6M over 4 rounds. Its latest funding round was a Grant (prize money) round on Nov 14, 2022 for $*****. 1 investor participated in its latest round. Birch has 6 institutional investors.
Here is the list of recent funding rounds of Birch:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Nov 14, 2022 | 3216260 | Grant (prize money) | 3518372 | 8341498 | 9670860 | 1710001 |
Nov 14, 2022 | 2277351 | Conventional Debt | 8819842 | 7542243 | 4258978 | |
Jan 19, 2022 | 3349252 | Seed | 1266613 | 2213312 |
View details of Birch's funding rounds and investors
Birch's founders and board of directors
Founder? Claim ProfileThe founders of Birch is Yinhan Liu.
Here are the details of Birch's key team members:
- Yinhan Liu: Co-Founder of Birch. Contact Info: 1 email address
View details of Birch's Founder profiles and Board Members
Birch's employee count trend
Birch has 3 employees as of Aug 26. Here is Birch's employee count trend over the years:
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Birch's Competitors and alternates
Top competitors of Birch include Clearspeed, Aveni and Mihup. Here is the list of Top 10 competitors of Birch, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Clearspeed 2016, San Diego (United States), Series D | Provider of AI and voice-based risk assessment platform | $110M | 63/100 | |
2nd | Aveni Series B | Developer of natural language processing software for financial services compliance | $35.8M | 62/100 | |
3rd | Developer of voice artificial intelligence platforms for automotive and contact | $10.8M | 61/100 | ||
4th | CallMiner 2002, Waltham (United States), Series D | Developer of conversation intelligence and automation software for customer experience | $152M | 60/100 | |
5th | Chorus.ai 2015, San Francisco (United States), Acquired | Conversational intelligence platform for sales | $100M | 59/100 | |
6th | AI based customer service software | $8.14M | 59/100 | ||
7th | Voci Technologies 2006, Pittsburgh (United States), Acquired | Hardware accelerated speech recognition technology | $17.5M | 56/100 | |
8th | Sabio 1998, London (United Kingdom), Early Stage | Cloud based contact centre performance management platform | $29.2M | 55/100 | |
9th | SDL 1992, Maidenhead (United Kingdom), Acquired | Provider of language, content, and intellectual property lifecycle management solutions | - | 54/100 | |
10th | VoiceBase 2010, San Francisco (United States), Acquired | Provider of call center analytics solutions | $31.5M | 54/100 | |
37th | Birch 2020, Seattle (United States), Acquired | Platform offering contact center analytics and operations automation software | $3.6M | 40/100 |
Looking for more details on Birch's competitors? Click here to see the top ones
Birch's Investments and acquisitions
Birch has made no investments or acquisitions yet.
Reports related to Birch
Here is the latest report on Birch's sector:
News related to Birch
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AI startup Birch licenses NREL technology for enzymatic plastic recycling
Packaging Gateway•Jun 13, 2025•Birch, NREL
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Sagility to transform member, patient and provider interactions using BirchAI’s SaaS platformDataquest•Apr 15, 2024•Sagility, Birch
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Sagility Acquires BirchAI, a GenAI Company in the Healthcare SpacePRWeb•Mar 26, 2024•Sagility, Birch
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BirchAI Achieves SOC 2 Type II Compliance for Enterprise-Level SecurityBusiness PR News•Aug 24, 2023•Birch
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BirchAI Announces Investment by AI Grant to Accelerate Application of Foundation Models to Call-Center AutomationBusiness PR News•Nov 14, 2022•Birch, AI Grant
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BirchAI Announces Partnership With Verint to Provide an After-Call Work Solution That Automates Documentation and Call ClassificationBusiness PR News•Jul 25, 2022•Birch, Verint, Five9
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