VoiceBase - About the company
VoiceBase is an acquired company based in San Francisco (United States), founded in 2010 by Jan Jannink, Spencer Lord, Jay Blazensky and Walter Bachtiger. It operates as a Provider of call center analytics solutions. VoiceBase has raised $31.5M in funding from Band of Angels and Ecosystem Ventures. The company has 1786 active competitors, including 116 funded and 92 that have exited. Its top competitors include companies like Five9, NICE and Nuance.
Company Details
VoiceBase is a provider of speech recognition and speech analytics API. It provides a speech analytics platform that uses deep learning to transcribe audio and video recordings. It also provides knowledge extraction to extract keywords and generates overall topics from audio and video recording. It uses speech analytics to evaluate and categorize calls for call centres and AI Predictive Analysis to determine the speaker's intent, and machine learning backed future behaviour prediction.
- Website
- www.voicebase.com/
Key Metrics
Founded Year
2010
Location
San Francisco, United States
Stage
Acquired
Total Funding
$31.5M in 2 rounds
Latest Funding Round
Investors
Ranked
33rd among 1786 active competitors
Employee Count
7 as on Sep 30, 2026
Similar Companies
Exit Details
Acquired by LivePerson (Oct 27, 2021)
VoiceBase's acquisition details
VoiceBase got acquired by LivePerson on Oct 27, 2021.
Click here to take a look at VoiceBase's acquisition in detail
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VoiceBase's funding and investors
VoiceBase has raised a total funding of $31.5M over 2 rounds. Its first funding round was on Sep 15, 2010. VoiceBase has 5 institutional investors.
Here is the list of recent funding rounds of VoiceBase:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jan 14, 2016 | 4191763 | Series A | 2755002 | 4211448 | 9462932 | 8852329 |
Sep 15, 2010 | 3908882 | Seed | 3639826 | 1631130 | 2826739 |
View details of VoiceBase's funding rounds and investors
VoiceBase's founders and board of directors
Founder? Claim ProfileThe founders of VoiceBase are Jan Jannink, Spencer Lord, Jay Blazensky and Walter Bachtiger. Walter Bachtiger is the CEO of VoiceBase.
Here are the details of VoiceBase's key team members:
- Jan Jannink: Co-Founder & CTO of VoiceBase and founder of 1 other company. Contact Info: 1 email address
- Spencer Lord: Co-Founder & CTO of VoiceBase. Contact Info: 1 email address
- Jay Blazensky: Co-Founder & CRO of VoiceBase.
- Walter Bachtiger: Co-Founder & CEO of VoiceBase.
View details of VoiceBase's Founder profiles and Board Members
VoiceBase's employee count trend
VoiceBase has 7 employees as of Sep 26. Here is VoiceBase's employee count trend over the years:
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VoiceBase's Competitors and alternates
Top competitors of VoiceBase include Five9, NICE and Nuance. Here is the list of Top 10 competitors of VoiceBase, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Five9 2001, San Ramon (United States), Acquired | Provider of cloud contact center software with AI and automation | $84.1M | 76/100 | |
2nd | NICE 1986, Hoboken (United States), Public | Developer of platforms automating customer service using artificial intelligence | - | 74/100 | |
3rd | Nuance 1992, Burlington (United States), Acquired | Developer of speech recognition software for healthcare and productivity applications | $15.6M | 70/100 | |
4th | AInnovation 2018, Haidian (China), Public | AI-based software for the retail, manufacturing, and insurance sectors | $132M | 70/100 | |
5th | Provider of cloud telephony software for business communication and collaboration | $33.4M | 69/100 | ||
6th | Calabrio 2007, Minneapolis (United States), Acquired | Workforce optimization software for contact centers | $9.29M | 66/100 | |
7th | Clearspeed 2016, San Diego (United States), Series D | Provider of AI and voice-based risk assessment platform | $110M | 65/100 | |
8th | Intradiem 1995, Alpharetta (United States), Series B | Automation solutions for contact centers, retails and back offices | $32M | 64/100 | |
9th | Cloud based telephony service provider | - | 62/100 | ||
10th | Aveni 2018, Edinburgh (United Kingdom), Series B | Developer of natural language processing software for financial services compliance | $35.8M | 62/100 | |
33rd | VoiceBase 2010, San Francisco (United States), Acquired | Provider of call center analytics solutions | $31.5M | 51/100 |
Looking for more details on VoiceBase's competitors? Click here to see the top ones
VoiceBase's Investments and acquisitions
VoiceBase has made no investments or acquisitions yet.
Reports related to VoiceBase
Here is the latest report on VoiceBase's sector:
News related to VoiceBase
•
Liveperson Acquires Voicebase And Tenfold For Its Conversational Ai PlatformLaptopsmagazine•Oct 27, 2021•LivePerson, VoiceBase, Tenfold
•
VoiceBase Delivers Predictive Analytics for Slice Delivery APPAiThority•Jan 13, 2021•VoiceBase, Slice
•
VoiceBase Delivers Predictive Analytics to Slice, Giving Local Pizzerias a Bigger Piece of the PieGlobeNewswire•Jan 12, 2021•VoiceBase
•
VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics TechnologyGlobeNewswire•Dec 18, 2020•Freshworks, VoiceBase
•
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ThoughtSpot, VoiceBase partner to provide complementary toolsTechTarget•Jul 21, 2020•ThoughtSpot, VoiceBase
•
mTAB Appoints Analytics Innovator Mark Langsfeld as CEOPR Newswire•May 13, 2020•mTAB Survey Analysis, VoiceBase
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VoiceBase Expands Beyond Voice, Offering Text Analytics, Introduces VoiceBase Online and Enterprise AcceleratorGlobeNewswire•Nov 12, 2019•VoiceBase
•
VoiceBase and Tableau Software Partner to Modernize How Speech Analytics Data Is Consumed by the EnterpriseAiThority•Mar 18, 2019•VoiceBase, Tableau
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