Brainfish - About the company
Brainfish is a seed company based in Sydney (Australia), founded in 2022 by Ajain Vivek and Daniel Kimber. It operates as an AI powered customer support agents. Brainfish has raised $10M in funding from Peak XV Partners and Prosus. The company has 2889 active competitors, including 357 funded and 124 that have exited. Its top competitors include companies like HubSpot, Dialpad and Forethought AI.
Company Details
AI powered customer support agents. The agents use computer vision to observe user product navigation, offering assistance as needed. It provides real-time guidance and support, automating level one and two support tasks. The agents also automatically create and update help documentation based on actual user interactions, streamlining self-service rates. Its multimodal answer engine understands user intent, and generates answers without keyword searches. The agents integrate with existing tools and workflows to manage support scenarios. Its behavioral reporting feature provides insights into user experience, identifies areas for improvement in documentation, processes, and the product.
- Website
- www.brainfishai.com/
- Social
- Email ID
- *****@brainfi.sh
Key Metrics
Founded Year
2022
Location
Sydney, Australia
Stage
Seed
Total Funding
$10M in 3 rounds
Latest Funding Round
Investors
Ranked
54th among 2889 active competitors
Employee Count
24 as on May 31, 2026
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Brainfish's funding and investors
Brainfish has raised a total funding of $10M over 3 rounds. Its first funding round was on May 06, 2024. Its latest funding round was a Seed round on Jul 10, 2025 for $*****. 4 investors participated in its latest round. Brainfish has 6 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of Brainfish:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jul 10, 2025 | 7652485 | Seed | 7764334 | 7496188 | 5143912 | 9686187 |
Oct 22, 2024 | 6857140 | Seed | 4950768 | 2896980 | 5926290 | |
May 06, 2024 | 2619789 | Seed | 2782859 | 6210958 |
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Brainfish's founders and board of directors
Founder? Claim ProfileHere are the details of Brainfish's key team members:
- Ajain Vivek: Co-Founder & CTO of Brainfish.
- Daniel Kimber: Co-Founder & CEO of Brainfish.
View details of Brainfish's Founder profiles and Board Members
Brainfish's employee count trend
Brainfish has 24 employees as of May 26. Here is Brainfish's employee count trend over the years:
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Brainfish's Competitors and alternates
Top competitors of Brainfish include HubSpot, Dialpad and Forethought AI. Here is the list of Top 10 competitors of Brainfish, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 88/100 | |
2nd |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
3rd | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 72/100 | |
4th |  Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $481M | 72/100 | |
5th | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 71/100 | |
6th |  Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 71/100 | |
7th |  EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 71/100 | |
8th |  Front 2013, San Francisco (United States), Series D | Provider of a customer service platform with AI-powered support tools | $204M | 70/100 | |
9th | Lucidworks 2007, San Francisco (United States), Series F | Provider of AI-powered search and discovery platform for digital experiences | $218M | 69/100 | |
10th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
54th | AI powered customer support agents | $10M | 59/100 |
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Brainfish's Investments and acquisitions
Brainfish has made no investments or acquisitions yet.
News related to Brainfish
Media has covered Brainfish for a total of 3 events in the last 1 year.
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Brainfish Secures $6.4M Pre-Series A Led by Prosus Ventures for AI Customer Experience, Opens US HQintelligence360•Jul 17, 2025•Prosus, Brainfish
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AI startup BrainFish reels in $9.8 million to expand in the USSmartCompany•Jul 10, 2025•Brainfish, Prosus, Peak XV Partners, Macdoch Ventures and 1 other
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Brainfish’s A$3.85m Seed FundingGlobal Legal Chronicle•May 23, 2024•Brainfish, Herbert Smith Freehills
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Fast-growing AI-backed customer support platform Brainfish raises $3.85mBusiness News Australia Pty Ltd•May 06, 2024•Brainfish, Peak XV Partners, Macdoch Ventures, Black Sheep Capital and 1 other
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