Choco - About the company
Choco is an unfunded company based in Taipei (Taiwan), founded in 2014 by Jim Du, Robert Parsons, Kent Ma and Stephen Downing. It operates as a NPS tool to manage customer feeback. Choco has not raised any funding yet. The company has 400 active competitors, including 66 funded and 44 that have exited. Its top competitors include companies like Zendesk, Genesys and Exotel.
Company Details
Choco.ly is a cloud-based customer experience management system that allows businesses to collect, analyze, and act upon customer feedback. Offers web and mobile based NPS tools to engage customers.
Key Metrics
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Choco's funding and investors
Choco has not raised any funding rounds yet.
Choco's founders and board of directors
Founder? Claim ProfileHere are the details of Choco's key team members:
- Jim Du: Founder of Choco.
- Robert Parsons: Founder of Choco.
- Kent Ma: Founder of Choco.
- Stephen Downing: Founder of Choco.
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Choco's Competitors and alternates
Top competitors of Choco include Zendesk, Genesys and Exotel. Here is the list of Top 10 competitors of Choco, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 85/100 | |
2nd |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
3rd | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 79/100 | ||
4th |  Fullstory 2014, Atlanta (United States), Series D | Provider of behavioral data analytics platform with AI-driven insights and automations | $196M | 71/100 | |
5th | ActiveCampaign 2003, Chicago (United States), Series C | Platform offering sales, CRM and email marketing automation software | $363M | 70/100 | |
6th |  Sprinklr 2009, New York City (United States), Public | Cloud based customer experience management software | $578M | 69/100 | |
7th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
8th | InMoment 2002, Salt Lake City (United States), Acquired | Cloud and AI based customer experience CX optimization platform | $20M | 68/100 | |
9th | Market Force 1997, Louisville (United States), Acquired | Technology for collecting, integrating and visualizing data | $41.3M | 68/100 | |
10th | Customer experience management solution | $22M | 67/100 | ||
253rd | NPS tool to manage customer feeback | - | - | 24/100 |
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Choco's Investments and acquisitions
Choco has made no investments or acquisitions yet.
Reports related to Choco
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