Exotel - About the company
Exotel is a series D company based in Bengaluru (India), founded in 2011 by Shivakumar Ganesan, Siddharth Ramesh, Ishwar Sridharan and Sachin Bhatia. It operates as a Provider of cloud-based communication platform offering AI-powered customer engagement solutions. Exotel has raised $97.7M in funding from investors like A91 Partners, Sistema and Steadview, with a current valuation of $*****. The company has 2701 active competitors, including 234 funded and 234 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
Provider of cloud-based communication platform offering AI-powered customer engagement solutions. The platform delivers enterprise connectivity and conversation intelligence across various channels. It offers tools for intelligent voice and chat agents, conversational context, and AI-powered contact centers. The platform provides features such as voice streaming, dynamic SIP trunking, and messaging application programming interfaces.
- Website
- exotel.com
- Email ID
- *****@exotel.in
- Phone Number
- +91 **********
- Registered Address
- Maruthi Infotech Center, 2nd Floor, Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur, Domlur, Bangalore, Bangalore North, Karnataka, India, 560071
Key Metrics
Founded Year
2011
Location
Bengaluru, India
Stage
Series D
Total Funding
$97.7M in 6 rounds
Latest Funding Round
Post Money Valuation
$***** as on Jan 25, 2022
Investors
Ranked
9th among 2701 active competitors
Annual Revenue
$100M - $500M as on Dec 31, 2013
Employee Count
574 as on Jun 30, 2025
Similar Companies
Legal entities associated with Exotel
Exotel is associated with 3 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
Actuate Corp CIN: 1062478 , United States, Active | $100M - $500M (As on Dec 31, 2013) | - | - | |
VEENO COMMUNICATIONS PRIVATE LIMITED CIN: U64204KA2016PTC098038 , India, Active | Nov 24, 2016 | ₹10 - ₹50 Cr (As on Mar 31, 2025) | 724 (As on Mar 31, 2025) | |
EXOTEL TECHCOM PRIVATE LIMITED CIN: U72900KA2011PTC059065 , India, Active | Jun 09, 2011 | ₹500 - ₹1,000 Cr (As on Mar 31, 2025) | 651 (As on May 01, 2026) |
Sign up to download Exotel's company profile
Exotel's funding and investors
Exotel has raised a total funding of $97.7M over 6 rounds. Its first funding round was on Mar 27, 2012. Its latest funding round was a Venture Debt round on May 09, 2023 for $*****. 1 investor participated in its latest round. Exotel has 27 institutional investors and 40 angel investors.
Here is the list of recent funding rounds of Exotel:
Filter this list
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
May 09, 2023 | 9739415 | Venture Debt | 3650816 | 7777467 | 7685460 | 7490163 |
Jan 03, 2022 | 8170159 | Series D | 3140476 | 3845754 | 1167519 | |
Sep 28, 2021 | 4559068 | Series C | 1726968 | 7678793 |
View details of Exotel's funding rounds and investors
Exotel's founders and board of directors
Founder? Claim ProfileThe founders of Exotel are Shivakumar Ganesan, Siddharth Ramesh, Ishwar Sridharan and Sachin Bhatia. Shivakumar Ganesan is the CEO of Exotel.
Here are the details of Exotel's key team members:
- Shivakumar Ganesan: Co-Founder & CEO of Exotel and founder of 3 other companies, Roopit, Exotel and DialMonk. They are also an angel investor in 4 startups and serve on the boards of 2 companies.Contact Info: 1 phone number
- Siddharth Ramesh: Former Co-Founder of Exotel and founder of 2 other companies, Luru and Exotel. They are also an angel investor in 1 startup and serve on the board of 1 company.Contact Info: 1 email address and 1 phone number
- Ishwar Sridharan: Co-founder & President, Americas of Exotel. They serve on the board of 1 company.Contact Info: 1 phone number
- Sachin Bhatia: Co-Founder of Exotel and founder of 6 other companies, including Inside sales box, DNCIndia.com and texocc.com. They serve on the board of 1 company.Contact Info: 2 email addresses and 1 phone number
Exotel's Board of Directors
Exotel's board has 6 active members. Karthik Reddy Bezawada, Shivakumar Ganesan, Siddharth Ramesh, Gautam Mago, Ishwar Sridharan and Sachin Bhatia are part of team.Here is the list of Exotel's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Team | - | Current | 13y 9m | |
zpfzrzv | Team | - | Past | 6y 8m |
okecxbp | Team | - | Past | 1y 9m |
axmtwpj | Team | - | Past | 8y 3m |
Investor | A91 Partners | Current | 5y 7m | |
ewhaaos | Investor | iunytae | Past | 1y 5m |
View details of Exotel's Founder profiles and Board Members
Exotel's employee count trend
Exotel has 574 employees as of Jun 25. The total employee count is 88.0% more than what it was in Jun 24. Here is Exotel's employee count trend over the years:
Access Tracxn on any website
Install Tracxn ExtensionOur Google Chrome extension lets you view company details while browsing their websites
Exotel's Competitors and alternates
Top competitors of Exotel include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Exotel, ranked by Tracxn score:
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!
Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
8th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
9th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 72/100 | ||
10th | Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 |
Looking for more details on Exotel's competitors? Click here to see the top ones
Exotel's Investments and acquisitions
Exotel has not made any investments yet. Exotel has made 6 acquisitions.Here is the list of latest three $acquisitions:
Filter this list
Date of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Apr 08, 2026 | Acquisition | 2021 | Gurugram (India) | |
Nov 11, 2021 | Acquisition | 2017 | Mumbai (India) | |
Nov 11, 2021 | Acquisition | 2017 | Mumbai (India) |
See all acquisitions by Exotel
Reports related to Exotel
Here is the latest report on Exotel's sector:
News related to Exotel
Media has covered Exotel for a total of 14 events in the last 1 year, 7 of them have been about company updates and 2 about people movement.
•
•
Exotel Strengthens Leadership Team with Five Senior Appointments Amid AI CX ExpansionViestories•May 19, 2026•Exotel
•
•
Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience ExcellenceExotel•Mar 15, 2026•Exotel
•
Gulf enterprises race to scale AI as CX becomes a national competitiveness priorityExotel•Feb 24, 2026•Exotel
•
Exotel's Harmony Signals AI-Driven Customer Experience in Middle EastTahawulTech.com•Feb 18, 2026•Exotel
•
•
Exotel Introduces Harmony Platform with AI for Enhanced Customer ExperienceBusiness Line•Nov 17, 2025•Exotel
•
Agora Builds on Exotel's AgentStream to Deliver Real-Time AI Voice BotsCNW•Oct 16, 2025•Agora, Exotel
•
Elevation Capital leads $10.2m round for India’s GreyLabs AITech in Asia•Oct 06, 2025•GreyLabs, Elevation Capital, Cognoa, Exotel and 1 other
Are you a Founder ?
FAQs about Exotel
Explore our recently published companies
- Persistent Petrochem - Mumbai based, 2022 founded, Unfunded company
- SoftTalk - Noida based, 2026 founded, Unfunded company
- Gravity Base - Dubai based, 2014 founded, Unfunded company
- Terablaz Media - Ahmedabad based, 2023 founded, Unfunded company
- Way2Max - Jaipur based, 2021 founded, Unfunded company
- IATrain - Picos based, 2024 founded, Unfunded company