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Exotel - About the company

Exotel is a series D company based in Bengaluru (India), founded in 2011 by Shivakumar Ganesan, Siddharth Ramesh, Ishwar Sridharan and Sachin Bhatia. It operates as a Provider of cloud-based communication platform offering AI-powered customer engagement solutions. Exotel has raised $97.7M in funding from investors like A91 Partners, Sistema and Steadview, with a current valuation of $*****. The company has 2701 active competitors, including 234 funded and 234 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Provider of cloud-based communication platform offering AI-powered customer engagement solutions. The platform delivers enterprise connectivity and conversation intelligence across various channels. It offers tools for intelligent voice and chat agents, conversational context, and AI-powered contact centers. The platform provides features such as voice streaming, dynamic SIP trunking, and messaging application programming interfaces.
Website
exotel.com
Social
XFacebook
Email ID
*****@exotel.in
Phone Number
+91 **********
Registered Address
Maruthi Infotech Center, 2nd Floor, Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur, Domlur, Bangalore, Bangalore North, Karnataka, India, 560071
Key Metrics
Founded Year
2011
Location
Bengaluru, India
Stage
Series D
Total Funding
$97.7M in 6 rounds
Post Money Valuation
$***** as on Jan 25, 2022
Ranked
Annual Revenue
$100M - $500M as on Dec 31, 2013
Employee Count
574 as on Jun 30, 2025
Investment & Acquisitions
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Exotel's funding and investors

Exotel has raised a total funding of $97.7M over 6 rounds. Its first funding round was on Mar 27, 2012. Its latest funding round was a Venture Debt round on May 09, 2023 for $*****. 1 investor participated in its latest round. Exotel has 27 institutional investors and 40 angel investors.

Here is the list of recent funding rounds of Exotel:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
May 09, 2023
9739415
Venture Debt
3650816
7777467
7685460
7490163
Jan 03, 2022
8170159
Series D
3140476
3845754
1167519
Sep 28, 2021
4559068
Series C
1726968
7678793
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Exotel's founders and board of directors

Founder? Claim Profile
The founders of Exotel are Shivakumar Ganesan, Siddharth Ramesh, Ishwar Sridharan and Sachin Bhatia. Shivakumar Ganesan is the CEO of Exotel.
Here are the details of Exotel's key team members:

Exotel's Board of Directors

Exotel's board has 6 active members. Karthik Reddy Bezawada, Shivakumar Ganesan, Siddharth Ramesh, Gautam Mago, Ishwar Sridharan and Sachin Bhatia are part of team.
Here is the list of Exotel's board of directors:
Name
Type
Representing
Status
Duration
Team
-
Current
13y 9m
zpfzrzv
Team
-
Past
6y 8m
okecxbp
Team
-
Past
1y 9m
axmtwpj
Team
-
Past
8y 3m
Investor
A91 Partners
Current
5y 7m
ewhaaos
Investor
iunytae
Past
1y 5m

Exotel's employee count trend

Exotel has 574 employees as of Jun 25. The total employee count is 88.0% more than what it was in Jun 24. Here is Exotel's employee count trend over the years:
Employee count trend for Exotel
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Exotel's Competitors and alternates

Top competitors of Exotel include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Exotel, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
4th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
5th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
7th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
78/100
8th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
9th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
72/100
10th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
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Exotel's Latest cap tables and shareholding

Founders own 16.21%, Funds (largest shareholder) own 46.73%, Enterprises own 3.14% and Angels own 6.65%. The net worth of Exotel's founders is INR 431Cr as of Jan 25, 2022. The cap table displayed below is for EXOTEL TECHCOM PRIVATE LIMITED which is the legal entity associated with Exotel.
Shareholders Name
Post Round Holding %
Net worth
Cumulative Investment
Realised Returns
Unrealised Returns
Return Multiple
Founder
16.21%
431Cr
4715274
5772444
2077630
2304747
7500809
6581307
6911512
6129467
9052825
3792648
0
0
0
0
0
0
Fund
46.73%
1,240Cr
9418810
3077020
4016281
6267987
2583926
7364289
4974240
9494661
4053148
2497268
6538793
4897311
4524223
8980513
3292089
5359994
783720
461109
154098
161044
465152
563065
555
492
817
695
245
639
0
0
0
0
0
0
Enterprise
3.14%
83.6Cr
993
163
534
182
Angel
6.65%
177Cr
380096
979225
665650
329723
Other People
12.75%
339Cr
9566229
4180164
7550920
4062913
ESOP Pool
14.52%
386Cr
5557331
7831883
3243250
7122213
Total
100.00%
2,660Cr
9456041
9115139
3497268
4022279
Notes: The column Net Worth represents the net worth of investments made by that entity, as per the latest cap table.
Disclaimer
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shareholding pattern of this entity
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What documents will you get?
  • Latest Shareholding Summary - Ownership breakdown across founders, investors, and other stakeholders
  • Round-by-Round Cap Tables - Evolution of shareholding across funding rounds
  • Year-on-Year Cap Tables - Dilution trends over time

Exotel's Investments and acquisitions

Exotel has not made any investments yet. Exotel has made 6 acquisitions.
Here is the list of latest three $acquisitions:lockFilter this list
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Apr 08, 2026
Acquisition
2021
Gurugram (India)
Nov 11, 2021
Acquisition
2017
Mumbai (India)
Nov 11, 2021
Acquisition
2017
Mumbai (India)
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Reports related to Exotel

Here is the latest report on Exotel's sector:

News related to Exotel

lockFilter this list
Media has covered Exotel for a total of 14 events in the last 1 year, 7 of them have been about company updates and 2 about people movement.
•
Exotel acqui-hires Dubverse core teamEntrackr•Apr 08, 2026•Dubverse, Exotel
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