When was ChurnZero founded?

ChurnZero was founded in 2015 and raised its 1st funding round 2 years after it was founded.

Where is ChurnZero located?

ChurnZero is headquartered in Washington, DC, United States.

Who is the current CEO of ChurnZero?

You Mon Tsang of ChurnZero. They have also founded 1 company.

How many employees does ChurnZero have?

As of Oct 31, 2026, the latest employee count at ChurnZero is 143.

Is ChurnZero a funded company?

ChurnZero is a funded company, having raised a total of $35.1M across 3 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Aug 24, 2017.

When was the latest funding round of ChurnZero?

ChurnZero's latest funding was a $***** Series B round on Mar 04, 2021, with participation from 3 investors. Its primary sector is Customer Success Management. In United States, the Customer Success Management sector has seen $596M in funding in 2026 to date.

Where does ChurnZero rank among its competitors?

ChurnZero ranks 15th amongst 994 active competitors, of which 115 are funded. It stands 9th in terms of total funding among its competitors. The most recent competitor to raise funding was Respond.io, which secured $62.5M in Jun, 2026.

Who are the top competitors of ChurnZero?

ChurnZero's top competitors include Freshworks, monday.com and Atlassian. Among them, Respond.io secured the most recent funding round in June, 2026.

ChurnZero - 2026 Company Profile, Team, Funding & Competitors

Company Details

Offering customer churn prediction solutions. It is the customer success platform and partner for growing SaaS and subscription businesses. Their customer success software is uniquely designed to integrate with CRM systems and tightly into an application or service. Tools, automation, dashboards, and reporting help THEIR drive strategic customer conversations, boost productivity, and scale effectively.

Website: churnzero.com
Social

Key Metrics

Founded Year

2015

Location

Washington, DC, United States

Stage

Series B

Total Funding

$35.1M in 3 rounds

Latest Funding Round

Series B, Mar 04, 2021, $*****

Investors

JMI Management & 6 more

Ranked

15^th among 994 active competitors

Employee Count

143 as on Oct 31, 2026

Similar Companies

Freshworks & 71 more

View ChurnZero's full profile

ChurnZero has raised a total funding of $35.1M over 3 rounds. Its first funding round was on Aug 24, 2017. Its latest funding round was a Series B round on Mar 04, 2021 for $*****. 3 investors participated in its latest round. ChurnZero has 7 institutional investors.

Here is the list of recent funding rounds of ChurnZero:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Mar 04, 2021	8269397	Series B	9049741	9801628	6902295	3819296
Apr 23, 2019	4052831	Series A	7568746	6878672	4531078	Grotech Ventures & 3 more
Aug 24, 2017	9700520	Seed	1745032	1742483	2562456	Grotech Ventures

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View details of ChurnZero's funding rounds and investors

The founders of ChurnZero are Mark Heys and You Mon Tsang. You Mon Tsang is the CEO of ChurnZero.

Here are the details of ChurnZero's key team members:

Mark Heys: Founder and CTO of ChurnZero.
You Mon Tsang: Founder & CEO of ChurnZero.
Contact Info: 1 email address

View details of ChurnZero's Founder profiles and Board Members

ChurnZero's employee count trend

ChurnZero has 143 employees as of Oct 26. Here is ChurnZero's employee count trend over the years:

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Top competitors of ChurnZero include Freshworks, monday.com and Atlassian. Here is the list of Top 10 competitors of ChurnZero, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 10 others	84/100
2nd	monday.com 2012, Tel Aviv (Israel), Public	Cloud-based platform offering suite solutions for project management	$235M	Genesis Partners, Entree Capital & 19 others	83/100
3rd	Atlassian 2002, Sydney (Australia), Public	Developer of collaboration software and tools for various professional teams	$210M	T. Rowe Price, Accel & 5 others	82/100
4th	Seismic 2010, San Diego (United States), Series G	Provider of an AI-powered platform for sales and marketing enablement	$440M	Permira, T. Rowe Price & 11 others	80/100
5th	Asana 2008, San Francisco (United States), Public	Cloud-based platform offering project management software	$453M	Generation Investment Management, Benchmark ... & 30 others	80/100
6th	Zoho 1996, Chennai (India), Unfunded	Provider of cloud-based business software suite for diverse operational requirements	-	-	76/100
7th	Outreach 2014, Seattle (United States), Series G	Provider of an AI revenue workflow platform for sales teams	$489M	Salesforce Ventures, Lone Pine Capital & 38 others	75/100
8th	Webex 1995, San Jose (United States), Acquired	Provider of solutions for virtual meetings and training sessions	$25M	Summit Partners, Deutsche Telekom & 5 others	74/100
9th	Coda 2014, San Francisco (United States), Acquired	Document Collaboration Tool	$240M	Kleiner Perkins, Greylock Partners & 26 others	72/100
10th	Respond.io 2016, Kuala Lumpur (Malaysia), Series B	Developer of software for managing customer conversations across messaging channels	$71.3M	Camber, Beyond Ventures & 9 others	72/100
15th	ChurnZero 2015, Washington, DC (United States), Series B	Offering customer churn prediction solutions	$35.1M	Middleland Capital, JMI Management & 5 others	66/100