Dupin - About the company
Dupin is a funded company based in Paris (France), founded in 2022. It operates as a Provider of AI-based omnichannel customer support and workflow automation platform. The company has 574 active competitors, including 77 funded and 40 that have exited. Its top competitors include companies like Forethought AI, Gradient Labs and Capacity.
Company Details
Provider of AI-based omnichannel customer support and workflow automation platform. The service centralises conversations from channels like WhatsApp, Instagram, Facebook Messenger, SMS, and other messaging sources into a single interface for agents. It augments support teams with configurable AI responses that use provided knowledge to answer questions, trigger actions, and send multimedia content. The platform includes tools to build workflows, webhooks, and custom JavaScript actions, integrate with external apps, and manage contacts through an embedded CRM.
Key Metrics
Founded Year
2022
Location
Paris, France
Stage
Funding Raised
Investors
Ranked
207th among 574 active competitors
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Dupin's funding and investors
Dupin is a funded company. Dupin has 1 institutional investor.
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Dupin's Competitors and alternates
Top competitors of Dupin include Forethought AI, Gradient Labs and Capacity. Here is the list of Top 10 competitors of Dupin, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 71/100 | |
2nd | Gradient Labs 2023, London (United Kingdom), Series A | AI agents to automate manual and repetitive tasks | $30M | 67/100 | |
3rd | Capacity 2017, St. Louis (United States), Series D | AI based information and data integration management solution | $286M | 67/100 | |
4th | AI platform for text based customer support | $200M | 64/100 | ||
5th | Quiq 2015, Bozeman (United States), Series C | Provider of AI-based chatbot platform for customer engagement | $47.5M | 61/100 | |
6th | Pypestream 2015, New York City (United States), Series B | Provider of AI-powered platform automating business processes and customer interactions | $44.5M | 61/100 | |
7th | eGain 1997, Sunnyvale (United States), Public | Provider of SaaS-based customer management software solutions for retail businesses | - | 60/100 | |
8th | Platform offering an AI-based chatbot | - | - | 60/100 | |
9th | Directly 2011, Palo Alto (United States), Acquired | CrowdSourced Expert Customer Service | $67.7M | 59/100 | |
10th | Provider of AI and SaaS-based conversational platform for business | $3.5M | 58/100 | ||
207th | Provider of AI-based omnichannel customer support and workflow automation platform | - | 27/100 |
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Dupin's Investments and acquisitions
Dupin has made no investments or acquisitions yet.
Reports related to Dupin
Here is the latest report on Dupin's geography:
News related to Dupin
Media has covered Dupin for a total of 3 events in the last 1 year.
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Cognition, makers of AI coding agent Devin, reportedly in talks to raise at $40B valuationTechCrunch+•Aug 12, 2026•Dupin
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