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Dupin - About the company

Dupin is a funded company based in Paris (France), founded in 2022. It operates as a Provider of AI-based omnichannel customer support and workflow automation platform. The company has 574 active competitors, including 77 funded and 40 that have exited. Its top competitors include companies like Forethought AI, Gradient Labs and Capacity.

Company Details

Provider of AI-based omnichannel customer support and workflow automation platform. The service centralises conversations from channels like WhatsApp, Instagram, Facebook Messenger, SMS, and other messaging sources into a single interface for agents. It augments support teams with configurable AI responses that use provided knowledge to answer questions, trigger actions, and send multimedia content. The platform includes tools to build workflows, webhooks, and custom JavaScript actions, integrate with external apps, and manage contacts through an embedded CRM.
Key Metrics
Founded Year
2022
Location
Paris, France
Stage
Funding Raised
Ranked
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Dupin's funding and investors

Dupin is a funded company. Dupin has 1 institutional investor.

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Dupin's Competitors and alternates

Top competitors of Dupin include Forethought AI, Gradient Labs and Capacity. Here is the list of Top 10 competitors of Dupin, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
71/100
2nd
Logo for Gradient Labs
Gradient Labs
2023, London (United Kingdom), Series A
AI agents to automate manual and repetitive tasks
$30M
67/100
3rd
Logo for Capacity
Capacity
2017, St. Louis (United States), Series D
AI based information and data integration management solution
$286M
67/100
4th
Logo for Ada
Ada
2016, Toronto (Canada), Series C
AI platform for text based customer support
$200M
64/100
5th
Logo for Quiq
Quiq
2015, Bozeman (United States), Series C
Provider of AI-based chatbot platform for customer engagement
$47.5M
61/100
6th
Logo for Pypestream
Pypestream
2015, New York City (United States), Series B
Provider of AI-powered platform automating business processes and customer interactions
$44.5M
61/100
7th
Logo for eGain
eGain
1997, Sunnyvale (United States), Public
Provider of SaaS-based customer management software solutions for retail businesses
-
60/100
8th
Logo for SwiftChat
SwiftChat
2021, Noida (India), Unfunded
Platform offering an AI-based chatbot
-
-
60/100
9th
Logo for Directly
Directly
2011, Palo Alto (United States), Acquired
CrowdSourced Expert Customer Service
$67.7M
59/100
10th
Logo for Kata
Kata
2015, Indonesia, Series B
Provider of AI and SaaS-based conversational platform for business
$3.5M
58/100
207th
Logo for Dupin
Dupin
2022, Paris (France), Funding Raised
Provider of AI-based omnichannel customer support and workflow automation platform
-
27/100
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Dupin's Investments and acquisitions

Dupin has made no investments or acquisitions yet.

Reports related to Dupin

Here is the latest report on Dupin's geography:

News related to Dupin

Media has covered Dupin for a total of 3 events in the last 1 year.
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