Where is Helm located?

Helm is headquartered in Johannesburg, South Africa.

How many employees does Helm have?

As of Jul 31, 2026, the latest employee count at Helm is 42.

Where does Helm rank among its competitors?

Helm ranks 1189th amongst 2256 active competitors, of which 303 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Respond.io, which secured $62.5M in Jun, 2026.

Who are the top competitors of Helm?

Helm's top competitors include Dialpad, Decagon and Observe.AI. Among them, Respond.io secured the most recent funding round in June, 2026.

Helm - 2026 Company Profile & Competitors

Company Details

Provider of AI-powered solutions for customer experience and digital transformation. They design digital experiences using a human-centered approach to deliver value. The company builds software solutions that are secure and scalable. It offers a suite of products using intelligent automation to handle tasks.

Website: helm.africa
Social

Key Metrics

Founded Year

2003

Location

Johannesburg, South Africa

Stage

Unfunded

Ranked

1189^th among 2256 active competitors

Employee Count

42 as on Jul 31, 2026

Similar Companies

Dialpad & 2725 more

View Helm's full profile

Helm has not raised any funding rounds yet.

Helm's employee count trend

Helm has 42 employees as of Jul 26. Here is Helm's employee count trend over the years:

Uncover Helm's growth story! Sign up today!

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of Helm include Dialpad, Decagon and Observe.AI. Here is the list of Top 10 competitors of Helm, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
2nd	Decagon 2023, San Francisco (United States), Series D	AI-powered customer experience platform	$476M	Accel, Bain Capital Ventures & 27 others	72/100
3rd	Observe.AI 2017, Redwood City (United States), Series C	Provider of AI-powered conversation intelligence and automation for contact centers	$214M	SoftBank Vision Fund, Nexus Venture Partners ... & 22 others	71/100
4th	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 35 others	71/100
5th	Respond.io 2016, Kuala Lumpur (Malaysia), Series B	Developer of software for managing customer conversations across messaging channels	$71.3M	Camber, KTB Network & 9 others	69/100
6th	EliseAI 2017, New York City (United States), Series E	Offering conversational AI platforms	$392M	Sapphire Ventures, Andreessen Horowitz & 18 others	69/100
7th	ASAPP 2014, New York City (United States), Series C	Provider of an AI-native platform for contact center customer experience	$400M	Fidelity Investments, Dragoneer Investment Group ... & 17 others	69/100
8th	Lorikeet 2023, San Francisco (United States), Series A	AI-powered customer support platform	$49M	QED Investors, Blackbird Ventures & 9 others	69/100
9th	Gradient Labs 2023, London (United Kingdom), Series A	AI agents to automate manual and repetitive tasks	$30M	LocalGlobe, Redpoint Ventures & 16 others	67/100
10th	Uniphore 2008, Palo Alto (United States), Series F	Provider of a business artificial intelligence platform with agentic and model layers	$961M	Chiratae Ventures, Winterfield Ventures International ... & 136 others	67/100
1189th	Helm 2003, Johannesburg (South Africa), Unfunded	Provider of AI-powered solutions for customer experience and digital transformation	-	-	23/100