ServiceSource - About the company
ServiceSource is an acquired company based in San Francisco (United States), founded in 1999. It operates as a Revenue lifecycle management solutions provider. ServiceSource has raised an undisclosed amount in funding from General Atlantic. The company has 2712 active competitors, including 353 funded and 295 that have exited. Its top competitors include companies like Capillary Technologies, Medallia and Yext.
Company Details
Provides revenue lifecycle management solutions provider. It provides a platform offered via managed services as well as on the cloud. Its offerings include ServiceSource Revenue Analytics which helps in implementing cost-effective solutions across revenue lifecycle and provides a unified view of customers from diverse sources by leveraging a data warehouse of transactional, analytical, and industry information to offer a comparative view of customer's results. The clients include CISCO, RedHat, Mitel, okta, etc.
- Website
- servicesource.com
- Social
Key Metrics
Founded Year
1999
Location
San Francisco, United States
Stage
Acquired
Latest Funding Round
Investors
Ranked
205th among 2712 active competitors
Annual Revenue
$100M - $500M as on Dec 31, 2021
Employee Count
10 - 49 as on Mar 01, 2026
Investment & Acquisitions
Exit Details
Acquired by Concentrix (May 10, 2022)
Legal entities associated with ServiceSource
ServiceSource is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
Servicesource International, Inc. CIN: 1310114 , United States, Active | $100M - $500M (As on Dec 31, 2021) | - | - | |
SERVICESOURCE INTERNATIONAL, INC. CIN: 81-0578975 , United States, Active | Nov 11, 2002 | - | - | - |
ServiceSource's acquisition details
ServiceSource got acquired by Concentrix on May 10, 2022.
Click here to take a look at ServiceSource's acquisition in detail
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ServiceSource's funding and investors
ServiceSource has raised funding over 3 rounds. Its first funding round was on 2007. Its latest funding round was a Conventional Debt round on Aug 01, 2018 for $*****. 1 investor participated in its latest round. ServiceSource has 11 institutional investors.
Here is the list of recent funding rounds of ServiceSource:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Aug 01, 2018 | 9318614 | Conventional Debt | 3585991 | 7182384 | 3493829 | 1113725 |
Aug 2013 | 4559383 | Post IPO | 8020374 | 2017043 | 5624560 | 1809453 |
2007 | 2308 | Series A | 2730 | 5930 | 8098 |
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ServiceSource's founders and board of directors
Founder? Claim ProfileServiceSource's employee count trend
ServiceSource has 10 - 49 employees as of Mar 26. Here is ServiceSource's employee count trend over the years:
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ServiceSource's Competitors and alternates
Top competitors of ServiceSource include Capillary Technologies, Medallia and Yext. Here is the list of Top 10 competitors of ServiceSource, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Capillary Technologies 2008, Bengaluru (India), Public | AI powered loyalty management software for enterprises | $144M | 82/100 | |
2nd |  Medallia 2001, Pleasanton (United States), Acquired | Provider of experience management software and related customer service solutions | $344M | 82/100 | |
3rd | Yext 2006, New York City (United States), Public | Provider of a platform for managing and optimizing brand visibility online | $116M | 82/100 | |
4th |  Adobe 1982, San Jose (United States), Public | AI powered marketing creative management and customer journey management platform | - | 81/100 | |
5th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 80/100 | |
6th | Braze 2011, New York City (United States), Acquired | Provider of a platform for cross-channel customer engagement and messaging | $175M | 77/100 | |
7th | Amplitude 2012, San Francisco (United States), Public | Provider of an AI analytics platform for product and marketing insights | $336M | 77/100 | |
8th | Hightouch 2019, San Francisco (United States), Series D | Provider of an AI-powered marketing and customer data platform | $322M | 75/100 | |
9th | Phunware 2009, Austin (United States), Public | Provider of analytics and data management software | $118M | 74/100 | |
10th |  NICE 1986, Hoboken (United States), Public | Developer of platforms automating customer service using artificial intelligence | - | 74/100 | |
205th | ServiceSource 1999, San Francisco (United States), Acquired | Revenue lifecycle management solutions provider | - | 44/100 |
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ServiceSource's Investments and acquisitions
ServiceSource has acquired Scout. ServiceSource has not made any investments as of now.Reports related to ServiceSource
Here is the latest report on ServiceSource's sector:
News related to ServiceSource
Filter this list•
Concentrix Closes Acquisition of ServiceSource, a Global B2B Digital Sales CompanyGlobeNewswire•Jul 21, 2022•Concentrix, ServiceSource
•
Weiss Law Reminds WWE, DRE, SREV, and HR Shareholders About Its Ongoing InvestigationsPR Newswire•Jun 28, 2022•http://wwecorporate.com, Duke Realty, ServiceSource, Healthcare Realty and 2 others
•
Shareholder Alert - The M&A Class Action Firm is Investigating the Merger - BKEP, PSB, SREV, NTUS, SAILUserwalls•Jun 22, 2022•Monteverde, SailPoint, Blueknight Energy Partners, PS Business Parks and 2 others
•
Halper Sadeh LLP Investigates BHVN, HMTV, SIMO, SREVPR Newswire•Jun 20, 2022•Halper Sadeh, Biohaven Pharmaceutical, Pfizer, Hemisphere Media Group and 4 others
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Lifshitz Law PLLC Announces Investigation of HMTV, PCSB, SREV, and TMXUserwalls•Jun 19, 2022•Lifshitz Law Firm, Hemisphere Media Group, Putnam County Savings Bank, ServiceSource and 1 other
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Halper Sadeh LLP Investigates SREV, STON, ATA, HRPR Newswire•Jun 02, 2022•Halper Sadeh, ServiceSource, Everstory Partners, Americas Technology Acquisition Corp and 1 other
•
Weiss Law Reminds PCSB, WLL, SREV, and HMTVPR Newswire•May 31, 2022•Weiss Law, Whiting Petroleum Corporation, ServiceSource, Hemisphere Media Group
•
Weiss Law Reminds TEN, HMTV, SREV, and WRMKPR Newswire•May 24, 2022•Weiss Law, Hemisphere Media Group, ServiceSource, Watermark Lodging Trust
•
Halper Sadeh LLP Investigates BKI, SIMO, SREV, HMTVPR Newswire•May 18, 2022•Halper Sadeh, Black Knight, Silicon Motion, ServiceSource and 1 other
•
The M&A Class Action Firm Announces an Investigation of ServiceSource International, IncPR Newswire•May 10, 2022•Monteverde, ServiceSource
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