Where is The Level located?

The Level is headquartered in Mountain View, United States.

Who is the current CEO of The Level?

Ashish Nagar of The Level. They have also founded 1 company.

How many employees does The Level have?

As of Mar 31, 2026, the latest employee count at The Level is 215.

Is The Level a funded company?

The Level is a funded company, having raised a total of $74.4M across 4 funding rounds to date. The company's 1st funding round was a $***** Seed round.

When was the latest funding round of The Level?

The Level's latest funding was a $***** Series C round on Jul 23, 2024, with participation from 5 investors.

Where does The Level rank among its competitors?

The Level ranks 7th amongst 791 active competitors, of which 68 are funded. It stands 5th in terms of total funding among its competitors. The most recent competitor to raise funding was Parloa Technologies, which secured $350M in Jan, 2026.

Who are the top competitors of The Level?

The Level's top competitors include SurveyMonkey, Verint and Replicant. Among them, Parloa Technologies secured the most recent funding round in January, 2026.

The Level - 2026 Company Profile, Team, Funding & Competitors

Company Details

AI based customer service tools and contact center platform for businesses. It is designed to augment human performance and transform customer experience. It helps your service and business teams to deliver customer experience and optimize tasks. It offers coaching module to help user achieve performance. The module helps to track coaching feedback on specific conversations, suggested action items for performance improvement. The system identifies customer feedback, trends, and sentiment from all interactions, enabling businesses to understand the customers better and make informed decisions.

Website: thelevel.ai
Social
Email ID: *****@thelevel.ai

Key Metrics

Founded Year

2018

Location

Mountain View, United States

Stage

Series C

Total Funding

$74.4M in 4 rounds

Latest Funding Round

Series C, Jul 23, 2024, $*****

Investors

Battery Ventures & 7 more

Ranked

7^th among 791 active competitors

Employee Count

215 as on Mar 31, 2026

Similar Companies

Dialpad & 1589 more

View The Level's full profile

The Level is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
UJWAL INC. CIN: 301038300 , United States, Active	Dec 31, 1999	-	38 (As on Dec 31, 2024)	-

The Level has raised a total funding of $74.4M over 4 rounds. Its latest funding round was a Series C round on Jul 23, 2024 for $*****. 5 investors participated in its latest round. The Level has 7 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of The Level:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jul 23, 2024	8228575	Series C	4611945	3332178	3102710	3103655
Mar 02, 2022	3754281	Series B	3652688	4741600	6182218	Eniac Ventures & 1 more
Aug 25, 2021	6650577	Series A	4491037	8946362	Battery Ventures	Village Global & 1 more

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View details of The Level's funding rounds and investors

The founders of The Level is Ashish Nagar. Ashish Nagar is the CEO of The Level.

Here are the details of The Level's key team members:

Ashish Nagar: Founder & CEO of The Level.

View details of The Level's Founder profiles and Board Members

The Level's employee count trend

The Level has 215 employees as of Mar 26. Here is The Level's employee count trend over the years:

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Top competitors of The Level include SurveyMonkey, Verint and Replicant. Here is the list of Top 10 competitors of The Level, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	SurveyMonkey 1999, Palo Alto (United States), Public	Provider of a platform for creating surveys, forms, and market research	$694M	Baillie Gifford, T. Rowe Price & 25 others	80/100
2nd	Verint 1994, Melville (United States), Acquired	Provider of AI-powered customer experience automation solutions	-	Apax, Europa & 1 others	75/100
3rd	Replicant 2017, San Francisco (United States), Series B	Developer of AI-powered platform automating customer service through voice and chat	$112M	Norwest, Bloomberg Beta & 8 others	66/100
4th	Capacity 2017, St. Louis (United States), Series D	AI based information and data integration management solution	$286M	Rice Park Capital Management, TVC Capital ... & 6 others	66/100
5th	WEVO 2017, Boston (United States), Series B	AI based user feedback analytics platform	$17.8M	Accenture, Cervin & 5 others	66/100
6th	Parloa Technologies 2018, Berlin (Germany), Series D	Provider of AI agent management platform for contact center automation	$562M	Altimeter Capital, General Catalyst & 19 others	62/100
7th	The Level 2018, Mountain View (United States), Series C	AI based customer service tools and contact center platform for businesses	$74.4M	Adams Street Partners, Cross Creek & 6 others	62/100
8th	SaaS Labs 2016, San Francisco (United States), Series B	Automation and a phone system for customer support	$74.2M	Eight Roads Ventures, Base10 Partners & 6 others	59/100
9th	Yogi 2018, New York City (United States), Series A	AI based customer feedback analytics platform in the cloud	$12.4M	Blueprint Equity, Entrepreneurs Roundtable Accelerator ... & 6 others	58/100
10th	Happydemics 2013, Paris (France), Series B	Feedback collection tool for businesses	$29.4M	Adelie, Kima Ventures & 11 others	56/100