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Parloa Technologies - About the company

Parloa Technologies is a series D company based in Berlin (Germany), founded in 2018 by Stefan Ostwald, Tilmann Bohme and Malte Kosub. It operates as a Provider of AI agent management platform for contact center automation. Parloa Technologies has raised $562M in funding from investors like General Catalyst, Altimeter Capital and Senovo, with a current valuation of $3B. The company has 2238 active competitors, including 312 funded and 109 that have exited. Its top competitors include companies like Dialpad, Verint and Forethought AI.

Sectors and market segments that Parloa Technologies operate in

Parloa Technologies serves in the High Tech, Native AI market segments.The primary business model of Parloa Technologies are:

Company Details

Provider of AI agent management platform for contact center automation. The platform enables enterprises to design, test, deploy, and monitor AI agents that handle customer conversations across voice, chat, and messaging channels. It supports natural language instructions, skill development, integrations with CRM and backend systems, and simulation for quality assurance. Features include real-time monitoring, versioning, multilingual deployment, human escalation, and performance analytics to ensure compliance and continuous improvement. The solution automates high-volume interactions while providing AI assistance to human agents.
Social
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Email ID
*****@parloa.com
Phone Number
+49 **********
Key Metrics
Founded Year
2018
Location
Berlin, Germany
Stage
Series D
Total Funding
$562M in 5 rounds
Latest Funding Round
Post Money Valuation
$3B as on Jan 16, 2026
Ranked
Annual Revenue
€4.17M as on Dec 31, 2023
Employee Count
491 as on Apr 30, 2026
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Parloa Technologies's funding and investors

Parloa Technologies has raised a total funding of $562M over 5 rounds. Its first funding round was on May 13, 2022. Its latest funding round was a Series D round on Jan 15, 2026 for $350M. 5 investors participated in its latest round. Parloa Technologies has 13 institutional investors and 8 angel investors.

Here is the list of recent funding rounds of Parloa Technologies:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jan 15, 2026
$350M
Series D
-
-
May 06, 2025
$120M
Series C
$1B
-
Apr 24, 2024
$66M
Series B
-
-
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Parloa Technologies' founders and board of directors

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The founders of Parloa Technologies are Stefan Ostwald, Tilmann Bohme and Malte Kosub. Malte Kosub is the CEO of Parloa Technologies.
Here are the details of Parloa Technologies' key team members:

Parloa Technologies' Board of Directors

Parloa Technologies's board has 2 active members. Stefan Ostwald and Malte Kosub are part of team.
Here is the list of Parloa Technologies' board of directors:
Name
Type
Representing
Status
Duration
Team
-
Current
8y 9m
Team
-
Current
8y 9m
Team
-
Past
3y 8m

Parloa Technologies' employee count trend

Parloa Technologies has 491 employees as of Apr 26. Here is Parloa Technologies's employee count trend over the years:
Employee count trend for Parloa Technologies
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Parloa Technologies's Competitors and alternates

Top competitors of Parloa Technologies include Dialpad, Verint and Forethought AI. Here is the list of Top 10 competitors of Parloa Technologies, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
80/100
2nd
Logo for Verint
Verint
1994, Melville (United States), Acquired
Provider of AI-powered customer experience automation solutions
-
75/100
3rd
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
4th
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
Developer of an AI platform for customer experience automation
$481M
72/100
5th
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
71/100
6th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series E
Offering conversational AI platforms
$392M
71/100
7th
Logo for Yellow.ai
Yellow.ai
2016, San Mateo (United States), Series C
Provider of an AI platform for automating customer and employee service
$102M
69/100
8th
Logo for LivePerson
LivePerson
1995, New York City (United States), Public
Provider of conversational AI platform for digital customer and agent experiences
-
69/100
9th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
10th
Logo for Poly
Poly
2017, London (United Kingdom), Series D
Developer of AI-powered virtual assistants for customer service interactions
$206M
68/100
29th
Logo for Parloa Technologies
Parloa Technologies
2018, Berlin (Germany), Series D
Provider of AI agent management platform for contact center automation
$562M
62/100
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Parloa Technologies's Investments and acquisitions

Parloa Technologies has made no investments or acquisitions yet.

Reports related to Parloa Technologies

Here is the latest report on Parloa Technologies:

News related to Parloa Technologies

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Media has covered Parloa Technologies for a total of 7 events in the last 1 year, 2 of them have been about company updates and 2 about people movement.
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