ThinkOwl - About the company
ThinkOwl is a series A company based in Orlando (United States), founded in 2017. It operates as a Cloud based conversational AI solution for customer service teams. ThinkOwl has raised $19M in funding. The company has 2708 active competitors, including 330 funded and 120 that have exited. Its top competitors include companies like Dialpad, Observe.AI and Forethought AI.
Company Details
Cloud based conversational AI solution for customer service teams. It offers tools for customer support needs, from ticket management to client engagement. The software streamlines the business workflows in real time. Its products automate routine tasks, optimize agent productivity, and service efficiency. It combines helpdesk or ticketing systems, conversational or generative AI technology, and omnichannel environment for customer interaction. Features include intelligent workflow automation, AI productivity tools, and smart AI assistance. The platform also provides data analysis tool that generates reports, and real-time insights into KPIs across topics, teams, and channels.
- Website
- www.thinkowl.com/
- Email ID
- *****@thinkowl.com
Key Metrics
Founded Year
2017
Location
Orlando, United States
Stage
Series A
Total Funding
$19M in 2 rounds
Latest Funding Round
Investors
Ranked
347th among 2708 active competitors
Employee Count
35 as on Sep 30, 2026
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ThinkOwl's funding and investors
ThinkOwl has raised a total funding of $19M over 2 rounds. Its first funding round was on Apr 24, 2018. ThinkOwl has 1 institutional investor.
Here is the list of recent funding rounds of ThinkOwl:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Mar 13, 2019 | 8949198 | Series A | 8080482 | 2607948 | 1386623 | 4394048 |
Apr 24, 2018 | 9179502 | Seed | 5391299 | 2528349 | 7314502 |
View details of ThinkOwl's funding rounds and investors
ThinkOwl's founders and board of directors
Founder? Claim ProfileThinkOwl's employee count trend
ThinkOwl has 35 employees as of Sep 26. Here is ThinkOwl's employee count trend over the years:
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ThinkOwl's Competitors and alternates
Top competitors of ThinkOwl include Dialpad, Observe.AI and Forethought AI. Here is the list of Top 10 competitors of ThinkOwl, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 78/100 | |
2nd | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 72/100 | |
3rd | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 72/100 | |
4th | Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $476M | 71/100 | |
5th | Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 71/100 | |
6th | Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 70/100 | |
7th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
8th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 69/100 | |
9th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 68/100 | |
10th | Gradient Labs 2023, London (United Kingdom), Series A | AI agents to automate manual and repetitive tasks | $30M | 68/100 | |
347th | ThinkOwl 2017, Orlando (United States), Series A | Cloud based conversational AI solution for customer service teams | $19M | 38/100 |
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ThinkOwl's Investments and acquisitions
ThinkOwl has made no investments or acquisitions yet.
Reports related to ThinkOwl
Here is the latest report on ThinkOwl's sector:
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