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ThinkOwl - About the company

ThinkOwl is a series A company based in Orlando (United States), founded in 2017. It operates as a Cloud based conversational AI solution for customer service teams. ThinkOwl has raised $19M in funding. The company has 2708 active competitors, including 330 funded and 120 that have exited. Its top competitors include companies like Dialpad, Observe.AI and Forethought AI.

Company Details

Cloud based conversational AI solution for customer service teams. It offers tools for customer support needs, from ticket management to client engagement. The software streamlines the business workflows in real time. Its products automate routine tasks, optimize agent productivity, and service efficiency. It combines helpdesk or ticketing systems, conversational or generative AI technology, and omnichannel environment for customer interaction. Features include intelligent workflow automation, AI productivity tools, and smart AI assistance. The platform also provides data analysis tool that generates reports, and real-time insights into KPIs across topics, teams, and channels.
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Email ID
*****@thinkowl.com
Key Metrics
Founded Year
2017
Location
Orlando, United States
Stage
Series A
Total Funding
$19M in 2 rounds
Latest Funding Round
Investors
Ranked
Employee Count
35 as on Sep 30, 2026
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ThinkOwl's funding and investors

ThinkOwl has raised a total funding of $19M over 2 rounds. Its first funding round was on Apr 24, 2018. ThinkOwl has 1 institutional investor.

Here is the list of recent funding rounds of ThinkOwl:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Mar 13, 2019
8949198
Series A
8080482
2607948
1386623
4394048
Apr 24, 2018
9179502
Seed
5391299
2528349
7314502
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ThinkOwl's founders and board of directors

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ThinkOwl's employee count trend

ThinkOwl has 35 employees as of Sep 26. Here is ThinkOwl's employee count trend over the years:
Employee count trend for ThinkOwl
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ThinkOwl's Competitors and alternates

Top competitors of ThinkOwl include Dialpad, Observe.AI and Forethought AI. Here is the list of Top 10 competitors of ThinkOwl, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
78/100
2nd
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
72/100
3rd
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
4th
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$476M
71/100
5th
Logo for Sierra
Sierra
2023, San Francisco (United States), Series E
A conversational AI platform that helps businesses to build customer experiences
$1.58B
71/100
6th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
70/100
7th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
8th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series E
Offering conversational AI platforms
$392M
69/100
9th
Logo for Lorikeet
Lorikeet
2023, San Francisco (United States), Series A
AI-powered customer support platform
$49M
68/100
10th
Logo for Gradient Labs
Gradient Labs
2023, London (United Kingdom), Series A
AI agents to automate manual and repetitive tasks
$30M
68/100
347th
Logo for ThinkOwl
ThinkOwl
2017, Orlando (United States), Series A
Cloud based conversational AI solution for customer service teams
$19M
38/100
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ThinkOwl's Investments and acquisitions

ThinkOwl has made no investments or acquisitions yet.

Reports related to ThinkOwl

Here is the latest report on ThinkOwl's sector:

FAQs about ThinkOwl

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