Yuma - About the company
Yuma is a series A company based in Singapore (Singapore), founded in 2022 by Guillaume Luccisano. It operates as an AI powered customer support automation platform. Yuma has raised $5.75M in funding from Y Combinator. The company has 2256 active competitors, including 303 funded and 110 that have exited. Its top competitors include companies like Dialpad, Decagon and Observe.AI.
Company Details
AI-powered customer support automation platform. It provides AI that integrates with help desk software to automate response drafting for customer tickets. Some of the products of the platform include AI doc reader, summarize and translater, writing style customization, and more. The platform utilizes generative AI to automate support tickets for large Shopify businesses, enabling them to deliver exceptional customer service while reducing support costs.
- Website
- yuma.ai
- Social
- Email ID
- *****@yuma.ai
Key Metrics
Founded Year
2022
Location
Singapore, Singapore
Stage
Series A
Total Funding
$5.75M in 3 rounds
Latest Funding Round
Investors
Ranked
174th among 2256 active competitors
Annual Revenue
SGD 0 - 1M as on May 01, 2023
Employee Count
32 as on Jul 31, 2026
Legal entities associated with Yuma
Yuma is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
YUMA AI PTE. LTD CIN: 202217241Z , Singapore, Active | May 18, 2022 | SGD 0 - 1M (As on May 01, 2023) | - |
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Yuma's funding and investors
Yuma has raised a total funding of $5.75M over 3 rounds. Its first funding round was on 2023. Its latest funding round was a Series A round on Sep 05, 2024 for $*****. 19 investors participated in its latest round. Yuma has 15 institutional investors and 6 angel investors.
Here is the list of recent funding rounds of Yuma:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Sep 05, 2024 | 6828840 | Series A | 4700792 | 7631900 | 9458238 | 4914077 |
Apr 08, 2024 | 3606822 | Series A | 8518438 | 6347289 | 9779433 | 4369988 |
2023 | 2102 | Seed | 7391 | 7754 | 2399 |
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Yuma's founders and board of directors
Founder? Claim ProfileThe founders of Yuma is Guillaume Luccisano. Guillaume Luccisano is the CEO of Yuma.
Here are the details of Yuma's key team members:
- Guillaume Luccisano: Founder & CEO of Yuma and founder of 1 other company. They are also an angel investor in 3 startups and serve on the board of 1 company.Contact Info: 1 email address
Yuma's Board of Directors
Yuma's board has 1 active member. Guillaume Luccisano is part of team.Here is the list of Yuma's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Team | - | Current | 4y 3m | |
kveeetf | Independent board member | - | Past | 2y 8m |
View details of Yuma's Founder profiles and Board Members
Yuma's employee count trend
Yuma has 32 employees as of Jul 26. Here is Yuma's employee count trend over the years:
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Yuma's Competitors and alternates
Top competitors of Yuma include Dialpad, Decagon and Observe.AI. Here is the list of Top 10 competitors of Yuma, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
2nd |  Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $476M | 71/100 | |
3rd | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 72/100 | |
4th | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 70/100 | |
5th |  Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 70/100 | |
6th |  EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 69/100 | |
7th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
8th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 69/100 | |
9th | Gradient Labs 2023, London (United Kingdom), Series A | AI agents to automate manual and repetitive tasks | $30M | 68/100 | |
10th | Uniphore 2008, Palo Alto (United States), Series F | Provider of a business artificial intelligence platform with agentic and model layers | $961M | 67/100 | |
174th | AI powered customer support automation platform | $5.75M | 42/100 |
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Yuma's Investments and acquisitions
Yuma has made no investments or acquisitions yet.
News related to Yuma
•
Yuma buys Belgian data and AI consultancy B12 ConsultingConsultancy•May 14, 2024•B12 Consulting, Yuma
•
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