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Charles - About the company

Charles is a series A company based in Berlin (Germany), founded in 2019 by Andreas Tussing and Artjem Weissbeck. It operates as a Provider of end to end conversational commerce suite for consumer brands. Charles has raised $27.5M in funding from investors like Accel, Salesforce Ventures and HV Capital. The company has 1509 active competitors, including 55 funded and 16 that have exited. Its top competitors include companies like Front, Termii and Bird.

Company Details

Provider of end-to-end conversational commerce suite for consumer brands. Its features include built-in subscriber lists and notifying the customers about new products, campaigns, restock or shipment tracking, chat solution, multi-chat API, shop integration, chatbot automation, templates, and more. The solution can be integrated onto platforms like Whatapp, Shopify, Messenger, and more.
Social
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Email ID
*****@hey-charles.com
Key Metrics
Founded Year
2019
Location
Berlin, Germany
Stage
Series A
Total Funding
$27.5M in 2 rounds
Latest Funding Round
Investors
Ranked
Employee Count
71 as on Sep 30, 2026
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Charles's funding and investors

Charles has raised a total funding of $27.5M over 2 rounds. Its first funding round was on Apr 06, 2021. Its latest funding round was a Series A round on Jul 20, 2022 for $*****. 3 investors participated in its latest round. Charles has 5 institutional investors and 10 angel investors.

Here is the list of recent funding rounds of Charles:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jul 20, 2022
2036518
Series A
1995481
4031118
7987583
8958194
Apr 06, 2021
9793978
Seed
8176557
6413587
5193474
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Charles' founders and board of directors

Founder? Claim Profile
The founders of Charles are Andreas Tussing and Artjem Weissbeck. Andreas Tussing is the CEO of Charles.
Here are the details of Charles' key team members:

Charles' employee count trend

Charles has 71 employees as of Sep 26. Here is Charles's employee count trend over the years:
Employee count trend for Charles
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Charles's Competitors and alternates

Top competitors of Charles include Front, Termii and Bird. Here is the list of Top 10 competitors of Charles, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Front
Front
2013, San Francisco (United States), Series D
Provider of a customer service platform with AI-powered support tools
$204M
70/100
2nd
Logo for Termii
Termii
2013, Lagos (Nigeria), Series A
Provider of cross-channel messaging and eSIM connectivity solutions
$5.18M
65/100
3rd
Logo for Bird
Bird
2011, Amsterdam (Netherlands), Series C
Cloud based CRM software for businesses
$1B
64/100
4th
Logo for Bikayi
Bikayi
2018, Hyderabad (India), Series A
Platform offering E-commerce solution for social businesses
$12.8M
61/100
5th
Logo for Superchat
Superchat
2020, Berlin (Germany), Series A
Platform offering messaging marketing software
$19M
58/100
6th
Logo for MBG Card
MBG Card
2020, Jabalpur (India), Seed
Provider of multi-channel business automation, messaging, web design, and marketing
$320K
58/100
7th
Logo for WATI
WATI
2015, Tsuen Wan (China), Series B
Cloud and WhatsApp based customer support tool for enterprises
$35M
55/100
8th
Logo for Zbooni
Zbooni
2016, Dubai (United Arab Emirates), Series A
Provider of software for managing digital commerce and payment transactions
$10.6M
55/100
9th
Logo for LimeChat
LimeChat
2020, Bengaluru (India), Seed
Provider of AI agent solutions for customer support and business growth
$6.03M
54/100
10th
Logo for Crisp Chat
Crisp Chat
2015, Paris (France), Funding Raised
Provider of a platform offering AI-powered customer support and engagement
-
54/100
18th
Logo for Charles
Charles
2019, Berlin (Germany), Series A
Provider of end to end conversational commerce suite for consumer brands
$27.5M
44/100
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Charles's Investments and acquisitions

Charles has made no investments or acquisitions yet.

Reports related to Charles

Here is the latest report on Charles's sector:

News related to Charles

•
•
Charles Raises $20M in Series A FundingFinSMEs•Jul 20, 2022•Charles, Salesforce Ventures, Accel, HV Capital and 1 other
•
Charles Raises EUR6.4M in Seed FundingFinSMEs•Apr 06, 2021•Charles, Accel, HV Capital
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FAQs about Charles

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