Crisp Chat - About the company
Crisp Chat is a funded company based in Paris (France), founded in 2015 by Baptiste Jamin. It operates as a Provider of a platform offering AI-powered customer support and engagement. The company has 2872 active competitors, including 147 funded and 60 that have exited. Its top competitors include companies like Decagon, Sierra and Respond.io.
Company Details
Provider of a platform offering AI-powered customer support and engagement. The platform centralizes communications through a shared inbox, integrating various messaging channels. It offers tools to build AI agents, automate workflows, and create knowledge bases. The platform also provides a CRM and analytics to monitor team performance.
- Website
- crisp.chat/en/
- Social
- Email ID
- *****@crisp.chat
Legal entities associated with Crisp Chat
Crisp Chat is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
CRISP IM CIN: 833085806 , France, Deadpooled | Dec 07, 2018 | - | - | - |
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Crisp Chat's funding and investors
Crisp Chat is a funded company. Crisp Chat has 1 institutional investor.
View details of Crisp Chat's funding rounds and investors
Crisp Chat's founders and board of directors
Founder? Claim ProfileThe founders of Crisp Chat is Baptiste Jamin.
Here are the details of Crisp Chat's key team members:
- Baptiste Jamin: Co-Founder of Crisp Chat.
View details of Crisp Chat's Founder profiles and Board Members
Crisp Chat's employee count trend
Crisp Chat has 20 employees as of Aug 26. Here is Crisp Chat's employee count trend over the years:
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Crisp Chat's Competitors and alternates
Top competitors of Crisp Chat include Decagon, Sierra and Respond.io. Here is the list of Top 10 competitors of Crisp Chat, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $476M | 71/100 | |
2nd |  Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 71/100 | |
3rd |  Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 70/100 | |
4th |  EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 69/100 | |
5th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 68/100 | |
6th |  Flip CX 2015, New York City (United States), Series A | AI based voice assistant solutions for enterprises | $31M | 67/100 | |
7th | Provider of AI-powered platform for customer experience and support automation | $21.3M | 67/100 | ||
8th | Provider of cross-channel messaging and eSIM connectivity solutions | $5.18M | 67/100 | ||
9th | Avaamo 2014, Los Altos (United States), Series A | Provider of conversational AI platform for enterprises | $23.5M | 66/100 | |
10th | Typewise 2019, Schlieren (Switzerland), Seed | Developer of an AI platform for customer service automation and assistance | $4.61M | 66/100 | |
33rd |  Crisp Chat 2015, Paris (France), Funding Raised | Provider of a platform offering AI-powered customer support and engagement | - | 54/100 |
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Crisp Chat's Investments and acquisitions
Crisp Chat has made no investments or acquisitions yet.
Reports related to Crisp Chat
Here is the latest report on Crisp Chat's sector:
News related to Crisp Chat
Filter this listMedia has covered Crisp Chat for 1 event in last 1 year, It was about company updates.
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Crisp Ranks No. 52 on the 2025 Inc. 5000 List of America’s Fastest-Growing Private CompaniesBusiness Wire•Aug 12, 2025•Crisp Chat
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Introducing AI Blueprints: Accelerating Insights Across Retail and CPGBusiness Wire•Jan 08, 2025•Crisp Chat, Databricks
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Crisp Adds $17M to Bring Data Connectivity and Insights to All Facets of the CPG Supply ChainAlleyWatch•Oct 01, 2024•Crisp Chat, Wellington, Toshiba, Socium Ventures and 3 others
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Crisp Closes $72M Series B with Top Tier Strategic PartnersBakersfield•Sep 25, 2024•Crisp, Wellington, Toshiba Corporation, DNX Ventures and 5 others
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Crisp Raises Another $20M to Bring First-Party Retail Data Directly to BrandsZephyrnet•Feb 29, 2024•Crisp Chat, Blue Cloud Ventures, FirstMark, Spring Capital and 3 others
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United Natural Foods and Crisp Unveil New Platform Giving Consumer Packaged Goods Companies Enhanced Access to Retail InsightsBusiness Wire•Aug 01, 2023•UNFI, Crisp Chat
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Crisp partners with Databricks to provide a live feed of retailer point-of-sale and distributor data to improve supply chain visibilityBusiness Wire•Jan 12, 2023•Crisp, Databricks, Crisp Chat
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Crisp and Promomash Announce Breakthrough Integration for Trade Spend Performance and AnalysisACROFAN•Oct 25, 2022•Promomash, Crisp Chat
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