When was Front founded?

Front was founded in 2013 and became a unicorn in 2022, reaching the milestone in 9 years. It raised its 1st funding round 1 year after its incorporation.

Where is Front located?

Front is headquartered in San Francisco, United States. It is registered at San Francisco, California.

Which legal entities is Front associated with?

Front is associated with FRONTAPP INC. and 3 others.

How many employees does Front have?

As of Aug 31, 2026, the latest employee count at Front is 567.

Is Front a funded company?

Front is a funded company, having raised a total of $204M across 6 funding rounds to date. The company's 1st funding round was a $120K Seed round, raised on Jun 18, 2014.

How much is Front worth?

The latest valuation of Front is $1.7B as of Dec 31, 2025.

When was the latest funding round of Front?

Front's latest funding was a $65M Series D round on Jun 28, 2022, with participation from 6 investors. Its primary sector is Customer Success Management. In United States, the Customer Success Management sector has seen $596M in funding in 2026 to date.

Is Front a Customer Success Management company?

The primary sectors of Front are Customer Success Management and Customer Service Software.

Where does Front rank among its competitors?

Front ranks 16th amongst 2313 active competitors, of which 169 are funded. It stands 6th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Front?

Front's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

Front - 2026 Company Profile, Team, Funding & Competitors

Front is a series D company based in San Francisco (United States), founded in 2013 by Elizabeth Welles and Aditya Vora. It operates as a Provider of a customer service platform with AI-powered support tools. Front has raised $204M in funding from investors like Sequoia Capital, Y Combinator and Battery Ventures, with a current valuation of $1.7B. The company has 2313 active competitors, including 169 funded and 174 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Provider of a customer service platform with AI-powered support tools. The platform offers features such as shared inboxes, ticketing, and client communication management. It provides omnichannel support, integrating email, SMS, and live chat. The platform includes AI-driven capabilities for automation, agent assistance, and service quality analysis.

Website: front.com
Social
Email ID: *****@front.com
Registered Address: San Francisco, California

Key Metrics

Founded Year

2013

Location

San Francisco, United States

Stage

Series D

Total Funding

$204M in 6 rounds

Latest Funding Round

Series D, Jun 28, 2022, $65M

Post Money Valuation

$1.7B as on Dec 31, 2025

Investors

Sequoia Capital & 42 more

Ranked

16^th among 2313 active competitors

Employee Count

567 as on Aug 31, 2026

Investment & Acquisitions

Idiomatic & 2 more

Similar Companies

RingCentral & 2127 more

View Front's full profile

Front is associated with 4 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
front solutions s.r.o. CIN: 08018693 , Czech Republic, Active	Mar 25, 2019	-	-
FRONTAPP, INC. CIN: 775370 , United States, Active	Jan 11, 2024	-	-	-
FRONTAPP CIN: 807582218 , France, Deadpooled	Jun 07, 2018	-	-	-
FRONTAPP INC. CIN: 465234686 , United States, Active	Dec 31, 1999	-	221 (As on Dec 31, 2024)	-

Front has raised a total funding of $204M over 6 rounds. Its first funding round was on Jun 18, 2014. Its latest funding round was a Series D round on Jun 28, 2022 for $65M. 6 investors participated in its latest round. Front has 25 institutional investors and 18 angel investors.

Here is the list of recent funding rounds of Front:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 28, 2022	$65M	Series D	$1.7B	-	Salesforce Ventures, Battery Ventures	Sequoia Capital, Threshold, Uncork Capital, Jennifer Tejada
Jan 22, 2020	$59M	Series C	$1B	-	Initialized Capital, Sequoia Capital, Anthos Capital	Jay Simons, Frederic Kerrest, Ryan Smith, Jared Smith, Eric Yuan, Mike Cannon-Brookes
Jan 24, 2018	$66M	Series B	-	-	Sequoia Capital	DFJ Growth

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View details of Front's funding rounds and investors

The founders of Front are Elizabeth Welles and Aditya Vora. Nehal Shaikh is the CEO of Front.

Here are the details of Front's key team members:

Elizabeth Welles: Owner of Front.
Aditya Vora: Owner of Front.
Nehal Shaikh: CEO of Front.

View details of Front's Founder profiles and Board Members

Front's employee count trend

Front has 567 employees as of Aug 26. Here is Front's employee count trend over the years:

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Top competitors of Front include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Front, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
7th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
9th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 41 others	76/100
10th	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, HWVP & 8 others	75/100
16th	Front 2013, San Francisco (United States), Series D	Provider of a customer service platform with AI-powered support tools	$204M	Salesforce Ventures, RAA Capital & 41 others	70/100

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Front has acquired 3 companies including Idiomatic, Windsor and Meetingbird. Front has not made any investments as of now.

Here is the list of its acquisitions:

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Nov 19, 2024	Acquisition	Idiomatic	2015	Palo Alto (United States)
Jan 24, 2024	Acquisition	Windsor	2016	San Francisco (United States)
Oct 23, 2018	Acquisition	Meetingbird	2015	San Francisco (United States)