When was Front founded?

Front was founded in 2013 and became a unicorn in 2022, reaching the milestone in 9 years. It raised its 1st funding round 1 year after its incorporation.

Where is Front located?

Front is headquartered in San Francisco, United States. It is registered at San Francisco, California.

Who is the current CEO of Front?

Mathilde Collin and Nehal Shaikh s of Front. Mathilde Collin has also founded 1 company and is angel investors in 46 startups, including .

Which legal entities is Front associated with?

Front is associated with FRONTAPP INC. and 3 others.

How many employees does Front have?

As of May 31, 2026, the latest employee count at Front is 540.

Is Front a funded company?

Front is a funded company, having raised a total of $204M across 6 funding rounds to date. The company's 1st funding round was a $120K Seed round, raised on Jun 18, 2014.

How much is Front worth?

The latest valuation of Front is $1.7B as of Jun 28, 2022.

When was the latest funding round of Front?

Front's latest funding was a $65M Series D round on Jun 28, 2022, with participation from 6 investors.

Is Front a Customer Success Management company?

The primary sectors of Front are Customer Success Management and Customer Service Software.

Where does Front rank among its competitors?

Front ranks 4th amongst 1485 active competitors, of which 169 are funded. It stands 5th in terms of total funding among its competitors. The most recent competitor to raise funding was Sierra, which secured $950M in May, 2026.

Who are the top competitors of Front?

Front's top competitors include HubSpot, Decagon and Sierra. Among them, Sierra secured the most recent funding round in May, 2026.

Front - 2026 Company Profile, Team, Funding & Competitors

Company Details

Provider of a customer service platform with AI-powered support tools. The platform offers features such as shared inboxes, ticketing, and client communication management. It provides omnichannel support, integrating email, SMS, and live chat. The platform includes AI-driven capabilities for automation, agent assistance, and service quality analysis.

Website: front.com
Social
Email ID: *****@front.com
Registered Address: San Francisco, California

Key Metrics

Founded Year

2013

Location

San Francisco, United States

Stage

Series D

Total Funding

$204M in 6 rounds

Latest Funding Round

Series D, Jun 28, 2022, $65M

Post Money Valuation

$1.7B as on Jun 28, 2022

Investors

Sequoia Capital & 41 more

Ranked

4^th among 1485 active competitors

Employee Count

540 as on May 31, 2026

Investment & Acquisitions

Idiomatic & 2 more

Similar Companies

HubSpot & 962 more

View Front's full profile

Front is associated with 4 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
FRONTAPP, INC. CIN: 775370 , United States, Active	Jan 11, 2024	-	-	-
front solutions s.r.o. CIN: 08018693 , Czech Republic, Active	Mar 25, 2019	-	-
FRONTAPP INC. CIN: 465234686 , United States, Active	Dec 31, 1999	-	221 (As on Dec 31, 2024)	-
FRONTAPP CIN: 807582218 , France, Deadpooled	Jun 07, 2018	-	-	-

Front has raised a total funding of $204M over 6 rounds. Its first funding round was on Jun 18, 2014. Its latest funding round was a Series D round on Jun 28, 2022 for $65M. 6 investors participated in its latest round. Front has 24 institutional investors and 18 angel investors.

Here is the list of recent funding rounds of Front:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 28, 2022	$65M	Series D	$1.7B	-	Salesforce Ventures, Battery Ventures	Sequoia Capital, Threshold, Uncork Capital, Jennifer Tejada
Jan 22, 2020	$59M	Series C	$1B	-	Initialized Capital, Sequoia Capital, Anthos Capital	Jay Simons, Frederic Kerrest, Ryan Smith, Jared Smith, Eric Yuan, Mike Cannon-Brookes
Jan 24, 2018	$66M	Series B	-	-	Sequoia Capital	DFJ Growth

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View details of Front's funding rounds and investors

The founders of Front are Mathilde Collin, Laurent Perrin, Elizabeth Welles and Aditya Vora. Mathilde Collin and Nehal Shaikh are the CEOs of Front.

Here are the details of Front's key team members:

Mathilde Collin: Co-founder & CEO of Front. They are also an angel investor in 46 startups.
Laurent Perrin: CTO & Co-founder of Front. They are also an angel investor in 1 startup.
Elizabeth Welles: Owner of Front.
Aditya Vora: Owner of Front.
Nehal Shaikh: CEO of Front.

View details of Front's Founder profiles and Board Members

Front's employee count trend

Front has 540 employees as of May 26. Here is Front's employee count trend over the years:

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Top competitors of Front include HubSpot, Decagon and Sierra. Here is the list of Top 10 competitors of Front, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	HubSpot 2005, Cambridge (United States), Public	Provider of a platform offering marketing, sales, and customer service software	$101M	Cross Creek, Sequoia Capital & 22 others	88/100
2nd	Decagon 2023, San Francisco (United States), Series D	Developer of an AI platform for customer experience automation	$481M	Accel, Andreessen Horowitz & 25 others	72/100
3rd	Sierra 2023, San Francisco (United States), Series E	Developer of an AI agent operating system for customer experiences	$1.58B	Greenoaks, Sequoia Capital & 5 others	71/100
4th	Front 2013, San Francisco (United States), Series D	Provider of a customer service platform with AI-powered support tools	$204M	Sequoia Capital, DFJ Growth & 40 others	71/100
5th	EliseAI 2017, New York City (United States), Series E	Offering conversational AI platforms	$392M	Sapphire Ventures, Point72 Ventures & 18 others	71/100
6th	Lucidworks 2007, San Francisco (United States), Series F	Provider of AI-powered search and discovery platform for digital experiences	$218M	Granite Ventures, Walden International & 10 others	70/100
7th	LivePerson 1995, New York City (United States), Acquired	Provider of conversational AI platform for digital customer and agent experiences	-	Alpha Venture Partners, JANA Partners & 10 others	69/100
8th	Lorikeet 2023, San Francisco (United States), Series A	AI-powered customer support platform	$49M	Blackbird Ventures, QED Investors & 9 others	69/100
9th	Flip CX 2015, New York City (United States), Series A	AI based voice assistant solutions for enterprises	$31M	Ridge Ventures, Bullpen Capital & 9 others	67/100
10th	Avaamo 2014, Los Altos (United States), Series A	Provider of conversational AI platform for enterprises	$23.5M	Clear Ventures, Wipro & 11 others	67/100

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Front has acquired 3 companies including Idiomatic, Windsor and Meetingbird. Front has not made any investments as of now.

Here is the list of its acquisitions:

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Nov 19, 2024	Acquisition	Idiomatic	2015	Palo Alto (United States)
Jan 24, 2024	Acquisition	Windsor	2016	San Francisco (United States)
Oct 23, 2018	Acquisition	Meetingbird	2015	San Francisco (United States)