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WATI - About the company

WATI is a series B company based in Tsuen Wan (China), founded in 2015 by Bianca Ho and Ken Yeung. It operates as a Cloud and WhatsApp based customer support tool for enterprises. WATI has raised $35M in funding from Tiger Global Management. The company has 3013 active competitors, including 354 funded and 131 that have exited. Its top competitors include companies like Dialpad, Forethought AI and Decagon.

Company Details

Cloud and WhatsApp based customer support tool for enterprises. It manages contacts, starts conversations, and engages customers through WhatsApp. Features include personalized notifications, automated replies, and API integration. The platform provides targeted campaigns, pre built templates, and personalized offers to help businesses grow on WhatsApp. The platform enables businesses to interact and transact with customers through WhatsApp, providing personalized conversations and real time engagement opportunities.
Social
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Email ID
*****@wati.io
Part Of
Key Metrics
Founded Year
2015
Location
Tsuen Wan, China
Stage
Series B
Total Funding
$35M in 3 rounds
Latest Funding Round
Ranked
Employee Count
275 as on Apr 30, 2026
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WATI's funding and investors

WATI has raised a total funding of $35M over 3 rounds. Its first funding round was on Jun 29, 2021. Its latest funding round was a Series B round on Oct 26, 2022 for $*****. 4 investors participated in its latest round. WATI has 8 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of WATI:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Oct 26, 2022
5302133
Series B
4195440
4870027
1404706
9845665
Dec 09, 2021
8272884
Series A
2437263
2205515
5600853
Jun 29, 2021
3642360
Seed
2835255
9906822
8551089
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WATI's founders and board of directors

Founder? Claim Profile
The founders of WATI are Bianca Ho and Ken Yeung. Ken Yeung is the CEO of WATI.
Here are the details of WATI's key team members:

WATI's employee count trend

WATI has 275 employees as of Apr 26. Here is WATI's employee count trend over the years:
Employee count trend for WATI
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WATI's Competitors and alternates

Top competitors of WATI include Dialpad, Forethought AI and Decagon. Here is the list of Top 10 competitors of WATI, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
80/100
2nd
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
3rd
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
Developer of an AI platform for customer experience automation
$481M
72/100
4th
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
71/100
5th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series E
Offering conversational AI platforms
$392M
71/100
6th
Logo for Yellow.ai
Yellow.ai
2016, San Mateo (United States), Series C
Provider of an AI platform for automating customer and employee service
$102M
69/100
7th
Logo for LivePerson
LivePerson
1995, New York City (United States), Public
Provider of conversational AI platform for digital customer and agent experiences
-
69/100
8th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
9th
Logo for Poly
Poly
2017, London (United Kingdom), Series D
Developer of AI-powered virtual assistants for customer service interactions
$206M
68/100
10th
Logo for Avaamo
Avaamo
2014, Los Altos (United States), Series A
Provider of conversational AI platform for enterprises
$23.5M
68/100
75th
Logo for WATI
WATI
2015, Tsuen Wan (China), Series B
Cloud and WhatsApp based customer support tool for enterprises
$35M
56/100
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WATI's Investments and acquisitions

WATI has made no investments or acquisitions yet.

Reports related to WATI

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News related to WATI

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