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WATI - About the company

WATI is a series B company based in Tsuen Wan (China), founded in 2015. It operates as a Cloud and WhatsApp based customer support tool for enterprises. WATI has raised $35M in funding from Tiger Global Management. The company has 3448 active competitors, including 365 funded and 134 that have exited. Its top competitors include companies like Dialpad, Decagon and Observe.AI.

Company Details

Cloud and WhatsApp based customer support tool for enterprises. It manages contacts, starts conversations, and engages customers through WhatsApp. Features include personalized notifications, automated replies, and API integration. The platform provides targeted campaigns, pre built templates, and personalized offers to help businesses grow on WhatsApp. The platform enables businesses to interact and transact with customers through WhatsApp, providing personalized conversations and real time engagement opportunities.
Social
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Email ID
*****@wati.io
Part Of
Key Metrics
Founded Year
2015
Location
Tsuen Wan, China
Stage
Series B
Total Funding
$35M in 3 rounds
Latest Funding Round
Ranked
Employee Count
277 as on May 31, 2026
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WATI's funding and investors

WATI has raised a total funding of $35M over 3 rounds. Its first funding round was on Jun 29, 2021. Its latest funding round was a Series B round on Oct 26, 2022 for $*****. 4 investors participated in its latest round. WATI has 9 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of WATI:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Oct 26, 2022
8185124
Series B
6298790
4297512
9399427
3599783
Dec 09, 2021
6103165
Series A
9854546
4674077
9812547
Jun 29, 2021
6444226
Seed
6255541
2623571
7123338
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WATI's founders and board of directors

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WATI's employee count trend

WATI has 277 employees as of May 26. Here is WATI's employee count trend over the years:
Employee count trend for WATI
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WATI's Competitors and alternates

Top competitors of WATI include Dialpad, Decagon and Observe.AI. Here is the list of Top 10 competitors of WATI, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
2nd
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$481M
72/100
3rd
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
71/100
4th
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
71/100
5th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
69/100
6th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series E
Offering conversational AI platforms
$392M
69/100
7th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
8th
Logo for Lorikeet
Lorikeet
2023, San Francisco (United States), Series A
AI-powered customer support platform
$49M
69/100
9th
Logo for Gradient Labs
Gradient Labs
2023, London (United Kingdom), Series A
AI agents to automate manual and repetitive tasks
$30M
67/100
10th
Logo for Uniphore
Uniphore
2008, Palo Alto (United States), Series F
Provider of a business artificial intelligence platform with agentic and model layers
$961M
67/100
70th
Logo for WATI
WATI
2015, Tsuen Wan (China), Series B
Cloud and WhatsApp based customer support tool for enterprises
$35M
55/100
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WATI's Investments and acquisitions

WATI has made no investments or acquisitions yet.

Reports related to WATI

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News related to WATI

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