WATI - About the company
WATI is a series B company based in Tsuen Wan (China), founded in 2015 by Bianca Ho and Ken Yeung. It operates as a Cloud and WhatsApp based customer support tool for enterprises. WATI has raised $35M in funding from Tiger Global Management. The company has 3013 active competitors, including 354 funded and 131 that have exited. Its top competitors include companies like Dialpad, Forethought AI and Decagon.
Company Details
Cloud and WhatsApp based customer support tool for enterprises. It manages contacts, starts conversations, and engages customers through WhatsApp. Features include personalized notifications, automated replies, and API integration. The platform provides targeted campaigns, pre built templates, and personalized offers to help businesses grow on WhatsApp. The platform enables businesses to interact and transact with customers through WhatsApp, providing personalized conversations and real time engagement opportunities.
- Website
- www.wati.io/
- Email ID
- *****@wati.io
Key Metrics
Founded Year
2015
Location
Tsuen Wan, China
Stage
Series B
Total Funding
$35M in 3 rounds
Latest Funding Round
Investors
Ranked
75th among 3013 active competitors
Employee Count
275 as on Apr 30, 2026
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WATI's funding and investors
WATI has raised a total funding of $35M over 3 rounds. Its first funding round was on Jun 29, 2021. Its latest funding round was a Series B round on Oct 26, 2022 for $*****. 4 investors participated in its latest round. WATI has 8 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of WATI:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Oct 26, 2022 | 5302133 | Series B | 4195440 | 4870027 | 1404706 | 9845665 |
Dec 09, 2021 | 8272884 | Series A | 2437263 | 2205515 | 5600853 | |
Jun 29, 2021 | 3642360 | Seed | 2835255 | 9906822 | 8551089 |
View details of WATI's funding rounds and investors
WATI's founders and board of directors
Founder? Claim ProfileHere are the details of WATI's key team members:
- Bianca Ho: Co-Founder & COO of WATI.
- Ken Yeung: Co-Founder & CEO of WATI and founder of 1 other company.
View details of WATI's Founder profiles and Board Members
WATI's employee count trend
WATI has 275 employees as of Apr 26. Here is WATI's employee count trend over the years:
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WATI's Competitors and alternates
Top competitors of WATI include Dialpad, Forethought AI and Decagon. Here is the list of Top 10 competitors of WATI, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
2nd | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 72/100 | |
3rd | Decagon 2023, San Francisco (United States), Series D | Developer of an AI platform for customer experience automation | $481M | 72/100 | |
4th | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 71/100 | |
5th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 71/100 | |
6th | Yellow.ai 2016, San Mateo (United States), Series C | Provider of an AI platform for automating customer and employee service | $102M | 69/100 | |
7th | LivePerson 1995, New York City (United States), Public | Provider of conversational AI platform for digital customer and agent experiences | - | 69/100 | |
8th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
9th | Poly 2017, London (United Kingdom), Series D | Developer of AI-powered virtual assistants for customer service interactions | $206M | 68/100 | |
10th | Avaamo 2014, Los Altos (United States), Series A | Provider of conversational AI platform for enterprises | $23.5M | 68/100 | |
75th | Cloud and WhatsApp based customer support tool for enterprises | $35M | 56/100 |
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WATI's Investments and acquisitions
WATI has made no investments or acquisitions yet.
Reports related to WATI
Here is the latest report on WATI's sector:
News related to WATI
•
WATI enables Pulse Energy to build WhatsApp EV Charger BotTHE WEEK•Mar 14, 2023•WATI, Pulse Energy, WhatsApp
•
Shopify invests in WhatsApp customer engagement platform WATIMARKETING-INTERACTIVE•Oct 27, 2022•Shopify, WATI
•
WATI, a CRM tool built for WhatsApp, raises $23M led by Tiger GlobalTechCrunch+•Oct 26, 2022•WATI, Tiger Global Management, Sequoia Capital, DST Global and 1 other
•
Former Twitter SEA MD Arvinder Gujral helms global role at SaaS platform WATIMARKETING-INTERACTIVE•Feb 17, 2022•WATI, Twitter
•
WhatsApp customer engagement tool WATI.io raises $10mAngel News•Dec 09, 2021•WATI, Sequoia Capital, Surge, Base Partners
•
Sequoia leads $8.3m round of WhatsApp-based customer engagement startupTech in Asia•Dec 08, 2021•WATI, Base Partners, Sequoia Capital
•
WATI.io raises USD10m in Series A round led by Sequoia Capital IndiaPrivate Equity Wire•Dec 08, 2021•WATI, Sequoia Capital, Surge, Base Partners and 1 other
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