When was WATI founded?

WATI was founded in 2015 and raised its 1st funding round 6 years after it was founded.

Where is WATI located?

WATI is headquartered in Tsuen Wan, China.

Who is the current CEO of WATI?

Ken Yeung of WATI. They have also founded 2 companies.

How many employees does WATI have?

As of Sep 30, 2026, the latest employee count at WATI is 294.

Is WATI a funded company?

WATI is a funded company, having raised a total of $35M across 3 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Jun 29, 2021.

When was the latest funding round of WATI?

WATI's latest funding was a $***** Series B round on Oct 26, 2022, with participation from 4 investors.

Where does WATI rank among its competitors?

WATI ranks 69th amongst 4304 active competitors, of which 379 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was EliseAI, which secured $350M in Sep, 2026.

Who are the top competitors of WATI?

WATI's top competitors include Dialpad, Forethought AI and Decagon. Among them, EliseAI secured the most recent funding round in September, 2026.

WATI - 2026 Company Profile, Team, Funding & Competitors

WATI is a series B company based in Tsuen Wan (China), founded in 2015 by Bianca Ho and Ken Yeung. It operates as a Cloud and WhatsApp based customer support tool for enterprises. WATI has raised $35M in funding from Tiger Global Management. The company has 4304 active competitors, including 379 funded and 143 that have exited. Its top competitors include companies like Dialpad, Forethought AI and Decagon.

Company Details

Cloud and WhatsApp based customer support tool for enterprises. It manages contacts, starts conversations, and engages customers through WhatsApp. Features include personalized notifications, automated replies, and API integration. The platform provides targeted campaigns, pre built templates, and personalized offers to help businesses grow on WhatsApp. The platform enables businesses to interact and transact with customers through WhatsApp, providing personalized conversations and real time engagement opportunities.

Website: www.wati.io/
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Email ID: *****@wati.io
Part Of

Key Metrics

Founded Year

2015

Location

Tsuen Wan, China

Stage

Series B

Total Funding

$35M in 3 rounds

Latest Funding Round

Series B, Oct 26, 2022, $*****

Investors

Tiger Global Management & 9 more

Ranked

69^th among 4304 active competitors

Employee Count

294 as on Sep 30, 2026

Similar Companies

Dialpad & 2624 more

View WATI's full profile

WATI has raised a total funding of $35M over 3 rounds. Its first funding round was on Jun 29, 2021. Its latest funding round was a Series B round on Oct 26, 2022 for $*****. 4 investors participated in its latest round. WATI has 9 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of WATI:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Oct 26, 2022	4390220	Series B	5301091	8190024	2322427	5511937
Dec 09, 2021	1291057	Series A	8095231	4373037	2142020	Base Partners & 3 more
Jun 29, 2021	9161854	Seed	3630405	2891775	9504717	Surge

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View details of WATI's funding rounds and investors

The founders of WATI are Bianca Ho and Ken Yeung. Ken Yeung is the CEO of WATI.

Here are the details of WATI's key team members:

Bianca Ho: Co-Founder & COO of WATI and founder of 1 other company.
Contact Info: 1 email address
Ken Yeung: Co-Founder & CEO of WATI and founder of 1 other company.
Contact Info: 1 email address

View details of WATI's Founder profiles and Board Members

WATI's employee count trend

WATI has 294 employees as of Sep 26. Here is WATI's employee count trend over the years:

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Top competitors of WATI include Dialpad, Forethought AI and Decagon. Here is the list of Top 10 competitors of WATI, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
2nd	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 36 others	72/100
3rd	Decagon 2023, San Francisco (United States), Series D	AI-powered customer experience platform	$476M	Accel, Coatue & 27 others	71/100
4th	Sierra 2023, San Francisco (United States), Series E	A conversational AI platform that helps businesses to build customer experiences	$1.58B	Greenoaks, Benchmark & 8 others	71/100
5th	Respond.io 2016, Kuala Lumpur (Malaysia), Series B	Developer of software for managing customer conversations across messaging channels	$71.3M	Camber, Beyond Ventures & 9 others	70/100
6th	EliseAI 2017, New York City (United States), Series F	Offering conversational AI platforms	$742M	Andreessen Horowitz, Sapphire Ventures & 19 others	69/100
7th	Capacity 2017, St. Louis (United States), Series E	AI based information and data integration management solution	$340M	kathy ireland, Rice Park Capital Management ... & 10 others	69/100
8th	Lorikeet 2023, San Francisco (United States), Series A	AI-powered customer support platform	$49M	QED Investors, Blackbird Ventures & 9 others	68/100
9th	Observe.AI 2017, Redwood City (United States), Series C	Provider of AI-powered conversation intelligence and automation for contact centers	$214M	Nexus Venture Partners, SoftBank Vision Fund ... & 23 others	68/100
10th	Gradient Labs 2023, London (United Kingdom), Series A	AI agents to automate manual and repetitive tasks	$30M	Redpoint Ventures, Octopus Ventures & 18 others	68/100
69th	WATI 2015, Tsuen Wan (China), Series B	Cloud and WhatsApp based customer support tool for enterprises	$35M	Base Partners, Tiger Global Management & 8 others	61/100