Where is ContactEngine located?

ContactEngine is headquartered in London, United Kingdom. It is registered at Janelle House Hartham Lane, Hertford, Herts, SG14 1QN.

How many employees does ContactEngine have?

As of Oct 31, 2020, the latest employee count at ContactEngine is 77.

Is ContactEngine a funded company?

ContactEngine is a funded company, having raised a total of $4.59M across 4 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Oct 02, 2009.

When was the latest funding round of ContactEngine?

ContactEngine's latest funding was a $***** Series A round on Feb 2018, with participation from 1 investor.

What is the annual revenue of ContactEngine?

Annual revenue of ContactEngine is between £1M and £10M as on Oct 31, 2018

Where does ContactEngine rank among its competitors?

ContactEngine ranks 14th amongst 280 active competitors, of which 52 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was MoEngage, which secured $57M in Dec, 2025.

Who are the top competitors of ContactEngine?

ContactEngine's top competitors include Capillary Technologies, Braze and Netcore Cloud. Among them, MoEngage secured the most recent funding round in December, 2025.

ContactEngine - 2026 Company Profile, Team, Funding, Competitors & Financials

ContactEngine is an acquired company based in London (United Kingdom), founded by Mark Smith. It operates as a Customer engagement solution provider. ContactEngine has raised $4.59M in funding from investors like Amadeus Capital, London Business Angels and Nemisys. The company has 280 active competitors, including 52 funded and 37 that have exited. Its top competitors include companies like Capillary Technologies, Braze and Netcore Cloud.

Company Details

ContactEngine provides customer engagement solutions. It offers an AI-based conversational solution that enables brands to engage customers. Its services include appointment control to avoid mix-ups in a customer appointment through automated phone calls, SMS messages, e-mails, and more. Customers include Sony, Virgin Mobile, ASDA, Wickes, Flybe, and Whirlpool.

Website: contactengine.com
Social
Email ID: *****@contactengine.com
Registered Address: Janelle House Hartham Lane, Hertford, Herts, SG14 1QN

Key Metrics

Location

London, United Kingdom

Stage

Acquired

Total Funding

$4.59M in 4 rounds

Latest Funding Round

Series A, Feb 2018, $*****

Investors

Amadeus Capital & 6 more

Ranked

14^th among 280 active competitors

Annual Revenue

£1M - £10M as on Oct 31, 2018

Employee Count

77 as on Oct 31, 2020

Similar Companies

Capillary Technologies & 380 more

Exit Details

Acquired by NICE (Jul 07, 2021)

View ContactEngine's full profile

ContactEngine is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
ContactEngine Ltd CIN: 5651154 , Germany, Active	Dec 11, 2005	£1M - £10M (As on Oct 31, 2018)	56 (As on Oct 31, 2020)

ContactEngine got acquired by NICE on Jul 07, 2021.

Click here to take a look at ContactEngine's acquisition in detail

ContactEngine has raised a total funding of $4.59M over 4 rounds. Its first funding round was on Oct 02, 2009. Its latest funding round was a Series A round on Feb 2018 for $*****. 1 investor participated in its latest round. ContactEngine has 7 institutional investors.

Here is the list of recent funding rounds of ContactEngine:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Feb 2018	4382350	Series A	3461330	4304960	5325065	1789998
Sep 14, 2016	8500713	Series A	5699485	1189466	3587267	Beringea
Feb 07, 2011	2525730	Seed	2515207	2009273	London Business Angels & 1 more	4986816

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View details of ContactEngine's funding rounds and investors

The founders of ContactEngine is Mark Smith.

Here are the details of ContactEngine's key team members:

Mark Smith: Co-Founder & CEO of ContactEngine and founder of 1 other company.

View details of ContactEngine's Founder profiles and Board Members

ContactEngine's employee count trend

ContactEngine has 77 employees as of Oct 20. The total employee count is 40.0% more than what it was in Oct 19. Here is ContactEngine's employee count trend over the years:

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Top competitors of ContactEngine include Capillary Technologies, Braze and Netcore Cloud. Here is the list of Top 10 competitors of ContactEngine, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
2nd	Braze 2011, New York City (United States), Public	Provider of a platform for cross-channel customer engagement and messaging	$175M	Meritech, Icon Ventures & 23 others	77/100
3rd	Netcore Cloud 1998, Mumbai (India), Early Stage	Provider of an AI-powered platform for customer engagement and marketing	$4.89M	Meadow Ventures, Suryatej Advisors & 24 others	73/100
4th	Blueshift 2014, San Francisco (United States), Series C	AI-enabled marketing automation platform	$57.6M	Storm Ventures, PSP Investments & 17 others	71/100
5th	CleverTap 2013, San Francisco (United States), Series D	Cloud based customer engagement platform for businesses	$182M	Peak XV Partners, Accel & 5 others	69/100
6th	Marketo 2006, San Jose (United States), Acquired	Provider of marketing automation platform for businesses	$98.4M	IVP, Battery Ventures & 12 others	68/100
7th	[24]7.ai 2000, San Jose (United States), Series B	Provider of customer experience solutions, services, and an engagement cloud	$22M	Sequoia Capital, Sherpalo Ventures & 2 others	68/100
8th	Khoros 2007, Austin (United States), Acquired	Community and social media management platform	$152M	New Enterprise Associates, Shasta Ventures ... & 19 others	66/100
9th	MoEngage 2014, San Francisco (United States), Series F	Cloud based platform offering cross channel customer engagement software	$299M	Exfinity Venture Partners, Helion Venture Partners ... & 26 others	66/100
10th	Leanplum 2012, San Francisco (United States), Acquired	Mobile A/B testing, personalization & analytics platform	$172M	Norwest, Shasta Ventures & 14 others	60/100
14th	ContactEngine London (United Kingdom), Acquired	Customer engagement solution provider	$4.59M	Amadeus Capital, Beringea & 5 others	54/100