When was [24]7.ai founded?

[24]7.ai was founded in 2000 and raised its 1st funding round 3 years after it was founded.

Where is [24]7.ai located?

[24]7.ai is headquartered in San Jose, United States.

Who is the current CEO of [24]7.ai?

PV Kannan of [24]7.ai. They are also an angel investors in 1 startup.

Which legal entities is [24]7.ai associated with?

[24]7.ai is associated with 24/7 CUSTOMER PRIVATE LIMITED and 2 others.

How many employees does [24]7.ai have?

As of Sep 30, 2026, the latest employee count at [24]7.ai is 11769.

Is [24]7.ai a funded company?

[24]7.ai is a funded company, having raised a total of $***** in its 1st and only funding round, a Series B round on Jul 24, 2003.

How much is [24]7.ai worth?

The latest valuation of [24]7.ai is $***** as of Dec 31, 2019.

When was the latest funding round of [24]7.ai?

[24]7.ai's latest funding was a $***** Series B round on Jul 24, 2003, with participation from 1 investor.

What is the annual revenue of [24]7.ai?

Annual revenue of [24]7.ai is between ₹500 Cr and ₹1,000 Cr as on Mar 31, 2025

Where does [24]7.ai rank among its competitors?

[24]7.ai ranks 48th amongst 5131 active competitors, of which 499 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of [24]7.ai?

[24]7.ai's top competitors include RingCentral, Freshworks and Capillary Technologies. Among them, Genesys secured the most recent funding round in August, 2026.

[24]7.ai - 2026 Company Profile, Team, Funding, Competitors & Financials

[24]7.ai is a series B company based in San Jose (United States), founded in 2000 by Shanmugam Nagarajan. It operates as a Provider of customer experience solutions, services, and an engagement cloud. [24]7.ai has raised $22M in funding from Sequoia Capital, with a current valuation of $*****. The company has 5131 active competitors, including 499 funded and 312 that have exited. Its top competitors include companies like RingCentral, Freshworks and Capillary Technologies.

Company Details

Provider of customer experience solutions, services, and an engagement cloud. The company offers tools for campaign management, conversation automation, and agent experience enhancement. It also provides services such as digital transformation, omnichannel customer experience management, and customer care outsourcing.

Website: www.247.ai/
Social
Email ID: *****@247.ai
Phone Number: +91 **********

Key Metrics

Founded Year

2000

Location

San Jose, United States

Stage

Series B

Total Funding

$22M in 1 round

Latest Funding Round

Series B, Jul 24, 2003, $*****

Post Money Valuation

$***** as on Dec 31, 2019

Investors

Sequoia Capital & 3 more

Ranked

48^th among 5131 active competitors

Annual Revenue

₹500 - ₹1,000 Cr as on Mar 31, 2025

Employee Count

11,769 as on Sep 30, 2026

Investment & Acquisitions

Engageclick & 5 more

Similar Companies

RingCentral & 4063 more

View [24]7.ai's full profile

[24]7.ai is associated with 3 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
24/7 Customer Private Limited CIN: 20181350550 , United States, Deadpooled	Apr 26, 2018	-	4378 (As on Aug 31, 2025)	-
24/7 Customer, Inc. CIN: 943359939 , United States, Active	Dec 31, 1999	-	97 (As on Dec 31, 2024)	-
24/7 CUSTOMER PRIVATE LIMITED CIN: U72200KA2000PTC026694 , India, Active	Mar 22, 2000	₹500 - ₹1,000 Cr (As on Mar 31, 2025)	5246 (As on Nov 30, 2024)

[24]7.ai has raised a total funding of $22M over 1 round. Its latest funding round was a Series B round on Jul 24, 2003 for $*****. 1 investor participated in its latest round. [24]7.ai has 3 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of [24]7.ai:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jul 24, 2003	5960180	Series B	6325485	6933832	5145772	4452868

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View details of [24]7.ai's funding rounds and investors

The founders of [24]7.ai is Shanmugam Nagarajan. PV Kannan is the CEO of [24]7.ai.

Here are the details of [24]7.ai's key team members:

Shanmugam Nagarajan: Co-Founder & CPO of [24]7.ai and founder of 1 other company. They are also an angel investor in 3 startups.
Contact Info: 2 email addresses
PV Kannan: Co-Founder & CEO of [24]7.ai. They are also an angel investor in 1 startup and serve on the board of 1 company.
Contact Info: 1 email address

View details of [24]7.ai's Founder profiles and Board Members

[24]7.ai's employee count trend

[24]7.ai has 11,769 employees as of Sep 26. Here is [24]7.ai's employee count trend over the years:

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Top competitors of [24]7.ai include RingCentral, Freshworks and Capillary Technologies. Here is the list of Top 10 competitors of [24]7.ai, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 10 others	84/100
3rd	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
5th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
6th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	78/100
8th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
9th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 43 others	76/100
10th	Braze 2011, New York City (United States), Public	Provider of a platform for cross-channel customer engagement and messaging	$175M	Meritech, Icon Ventures & 23 others	76/100
48th	[24]7.ai 2000, San Jose (United States), Series B	Provider of customer experience solutions, services, and an engagement cloud	$22M	Sherpalo Ventures, Sequoia Capital & 2 others	65/100

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[24]7.ai has not made any investments yet. [24]7.ai has made 6 acquisitions.

Here is the list of latest three $acquisitions:

Filter this list

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Apr 09, 2016	Acquisition	Engageclick	2011	Palo Alto (United States)
Aug 24, 2015	Acquisition	Campanja	2010	Stockholm (Sweden)
Nov 10, 2014	Acquisition	IntelliResponse Systems	2000	Toronto (Canada)