When was [24]7.ai founded?

[24]7.ai was founded in 2000 and raised its 1st funding round 3 years after it was founded.

Where is [24]7.ai located?

[24]7.ai is headquartered in San Jose, United States.

Who is the current CEO of [24]7.ai?

PV Kannan of [24]7.ai. They have also founded 1 company and are an angel investors in 1 startup.

Which legal entities is [24]7.ai associated with?

[24]7.ai is associated with 24/7 CUSTOMER PRIVATE LIMITED and 2 others.

How many employees does [24]7.ai have?

As of May 31, 2026, the latest employee count at [24]7.ai is 11452.

Is [24]7.ai a funded company?

[24]7.ai is a funded company, having raised a total of $***** in its 1st and only funding round, a Series B round on Jul 24, 2003.

When was the latest funding round of [24]7.ai?

[24]7.ai's latest funding was a $***** Series B round on Jul 24, 2003, with participation from 1 investor.

What is the annual revenue of [24]7.ai?

Annual revenue of [24]7.ai is between ₹500 Cr and ₹1,000 Cr as on Mar 31, 2025

Where does [24]7.ai rank among its competitors?

[24]7.ai ranks 97th amongst 4390 active competitors, of which 499 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of [24]7.ai?

[24]7.ai's top competitors include Zendesk, Freshworks and Capillary Technologies. Among them, Intercom secured the most recent funding round in March, 2026.

[24]7.ai - 2026 Company Profile, Team, Funding, Competitors & Financials

[24]7.ai is a series B company based in San Jose (United States), founded in 2000 by PV Kannan and Shanmugam Nagarajan. It operates as a Provider of customer experience solutions, services, and an engagement cloud. [24]7.ai has raised $22M in funding from Sequoia Capital. The company has 4390 active competitors, including 499 funded and 313 that have exited. Its top competitors include companies like Zendesk, Freshworks and Capillary Technologies.

Company Details

Provider of customer experience solutions, services, and an engagement cloud. The company offers tools for campaign management, conversation automation, and agent experience enhancement. It also provides services such as digital transformation, omnichannel customer experience management, and customer care outsourcing.

Website: www.247.ai/
Social
Email ID: *****@247.ai
Phone Number: +91 **********

Key Metrics

Founded Year

2000

Location

San Jose, United States

Stage

Series B

Total Funding

$22M in 1 round

Latest Funding Round

Series B, Jul 24, 2003, $*****

Investors

Sequoia Capital & 3 more

Ranked

97^th among 4390 active competitors

Annual Revenue

₹500 - ₹1,000 Cr as on Mar 31, 2025

Employee Count

11,452 as on May 31, 2026

Investment & Acquisitions

Engageclick & 4 more

Similar Companies

Zendesk & 4691 more

View [24]7.ai's full profile

[24]7.ai is associated with 3 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
24/7 Customer, Inc. CIN: 943359939 , United States, Active	Dec 31, 1999	-	97 (As on Dec 31, 2024)	-
24/7 Customer Private Limited CIN: 20181350550 , United States, Deadpooled	Apr 26, 2018	-	4378 (As on Aug 31, 2025)	-
24/7 CUSTOMER PRIVATE LIMITED CIN: U72200KA2000PTC026694 , India, Active	Mar 22, 2000	$50M - $100M (As on Mar 31, 2025)	5246 (As on Nov 30, 2024)

[24]7.ai has raised a total funding of $22M over 1 round. Its latest funding round was a Series B round on Jul 24, 2003 for $*****. 1 investor participated in its latest round. [24]7.ai has 3 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of [24]7.ai:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jul 24, 2003	7976884	Series B	7593178	7853834	9101677	1955153

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View details of [24]7.ai's funding rounds and investors

The founders of [24]7.ai are PV Kannan and Shanmugam Nagarajan. PV Kannan is the CEO of [24]7.ai.

Here are the details of [24]7.ai's key team members:

PV Kannan: Co-Founder & CEO of [24]7.ai and founder of 1 other company. They are also an angel investor in 1 startup and serve on the board of 1 company.
Contact Info: 2 email addresses
Shanmugam Nagarajan: Co-Founder & CPO of [24]7.ai and founder of 1 other company. They are also an angel investor in 3 startups.
Contact Info: 2 email addresses

View details of [24]7.ai's Founder profiles and Board Members

[24]7.ai's employee count trend

[24]7.ai has 11,452 employees as of May 26. Here is [24]7.ai's employee count trend over the years:

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Top competitors of [24]7.ai include Zendesk, Freshworks and Capillary Technologies. Here is the list of Top 10 competitors of [24]7.ai, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
4th	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Tiger Global Management & 59 others	82/100
5th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	New Enterprise Associates, Temasek & 8 others	81/100
6th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Bessemer Venture Partners ... & 41 others	80/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Google Ventures & 42 others	80/100
8th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 17 others	79/100
9th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Bessemer Venture Partners ... & 40 others	79/100
10th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	79/100
97th	[24]7.ai 2000, San Jose (United States), Series B	Provider of customer experience solutions, services, and an engagement cloud	$22M	Sherpalo Ventures, Microsoft & 2 others	68/100

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[24]7.ai has not made any investments yet. [24]7.ai has made 5 acquisitions.

Here is the list of latest three $acquisitions:

Filter this list

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Apr 09, 2016	Acquisition	Engageclick	2011	Palo Alto (United States)
Aug 24, 2015	Acquisition	Campanja	2010	Stockholm (Sweden)
Jul 2013	Acquisition	Appsterix	2012	Bengaluru (India)