Kapture - About the company
Kapture is a series A company based in Bengaluru (India), founded in 2011 by Sheshgiri Kamath, Pearl Tewari, Vikas Garg, Cassandra Thorn and Demo Account. It operates as a Provider of AI-powered platform for customer experience and support automation. Kapture has raised $21.3M in funding from investors like India Alternatives, Usshipbrokers and Cactus Venture Partners, with a current valuation of ₹*****. The company has 4866 active competitors, including 399 funded and 171 that have exited. Its top competitors include companies like Zendesk, Genesys and Dialpad.
Company Details
Provider of AI-powered platform for customer experience and support automation. The platform offers tools for self-service, agent support, and employee experience enhancement. It includes features such as AI agents for voice and non-voice support, advanced ticketing, and analytics. The platform also provides solutions for industries including BFSI, retail, travel, and energy.
- Website
- www.kapture.cx/
- Social
- Email ID
- *****@kapture.cx
- Phone Number
- +91 **********
- Registered Address
- B-9, 11th Floor, Brigade Summit, ITPL Main Road, Brigade Metropolis, Garudachar Palya, Mahadevapura, Mahadevapura, Bangalore, Bangalore North, Karnataka, India, 560048
Key Metrics
Founded Year
2011
Location
Bengaluru, India
Stage
Series A
Total Funding
$21.3M in 8 rounds
Latest Funding Round
Post Money Valuation
₹***** as on Jun 30, 2026
Investors
Ranked
22nd among 4866 active competitors
Annual Revenue
₹50 - ₹100 Cr as on Mar 31, 2025
Employee Count
325 as on Aug 31, 2025
Legal entities associated with Kapture
Kapture is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
ADJETTER MEDIA NETWORK PRIVATE LIMITED CIN: U74900KA2011PTC057050 , India, Active | Feb 11, 2011 | ₹50 - ₹100 Cr (As on Mar 31, 2025) | 325 (As on Aug 01, 2025) |
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Kapture's funding and investors
Kapture has raised a total funding of $21.3M over 8 rounds. Its first funding round was on Jun 01, 2011. Its latest funding round was a Series A round on Jun 30, 2026 for $*****. 3 investors participated in its latest round. Kapture has 9 institutional investors and 4 angel investors.
Here is the list of recent funding rounds of Kapture:
Filter this list
Filter this listDate of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jun 30, 2026 | 5632487 | Series A | 6212289 | 5915407 | 5741818 | 2169924 |
Dec 19, 2023 | 4239825 | Series A | 2358436 | 2438045 | 1970957 | 1962033 |
Jul 20, 2023 | 6833900 | Series A | 5823501 | 3131897 |
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Kapture's founders and board of directors
Founder? Claim ProfileThe founders of Kapture are Sheshgiri Kamath, Pearl Tewari, Vikas Garg, Cassandra Thorn and Demo Account. Sheshgiri Kamath, Sara Finke and Underwood Dorothy are the CEOs of Kapture.
Here are the details of Kapture's key team members:
- Sheshgiri Kamath: Co-Founder & CEO of Kapture. They serve on the board of 1 company.Contact Info: 1 email address
- Pearl Tewari: Former Co-Founder of Kapture. They are also an angel investor in 1 startup.
- Vikas Garg: CPO & ex-Co-Founder of Kapture and founder of 1 other company. Contact Info: 2 email addresses
- Cassandra Thorn: Owner of Kapture.
- Demo Account: Business Owner of Kapture. Contact Info: 1 email address
Kapture's Board of Directors
Kapture's board has 3 active members. Sheshgiri Kamath and Vikas Garg are part of team and Anurag Goel is independent board member.Here is the list of Kapture's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Team | - | Current | 15y 8m | |
Team | - | Current | 15y 8m | |
Independent board member | - | Current | 3y 1m |
View details of Kapture's Founder profiles and Board Members
Kapture's employee count trend
Kapture has 325 employees as of Aug 25. The total employee count is 14.0% more than what it was in Aug 24. Here is Kapture's employee count trend over the years:
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Kapture's Competitors and alternates
Top competitors of Kapture include Zendesk, Genesys and Dialpad. Here is the list of Top 10 competitors of Kapture, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 80/100 | |
2nd |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 79/100 | |
3rd |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
4th |  Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $476M | 73/100 | |
5th | Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 73/100 | |
6th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 72/100 | ||
7th |  Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 72/100 | |
8th |  EliseAI 2017, New York City (United States), Series F | Offering conversational AI platforms | $742M | 71/100 | |
9th |  Capacity 2017, St. Louis (United States), Series E | AI based information and data integration management solution | $340M | 69/100 | |
10th |  Sprinklr 2009, New York City (United States), Public | Cloud based customer experience management software | $578M | 69/100 | |
22nd | Provider of AI-powered platform for customer experience and support automation | $21.3M | 67/100 |
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Kapture's Investments and acquisitions
Kapture has made no investments or acquisitions yet.
Reports related to Kapture
Here is the latest report on Kapture's sector:
News related to Kapture
Filter this listMedia has covered Kapture for a total of 6 events in the last 1 year, 2 of them have been about company updates and 1 about people movement.
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Kapture CX Announces $10M Pre-Series B Funding Led by Bajaj Finserv Ventures to Scale Agentic Enterprise StackAI Insider•Jul 20, 2026•Kapture
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Kapture CX Appoints Sanjay Prasad as Vice President – Sales to Accelerate Enterprise Growth in IndiaBusinessnewsthisweek•Jul 14, 2026•Kapture
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Bajaj Finserv Ventures leads $10 Mn pre Series B round in Kapture CXEntrackr•Jun 30, 2026•Kapture, Bajaj Finserv, India Alternatives, Cactus Partners and 1 other
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Scaling customer experience with Agentic AI: Faster resolutions, smarter insightsExpress Computer•Mar 04, 2026•Kapture
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Kapture CX Reports Sustained Profitability, 80% YoY Growth; Eyes 2.5× Expansion Over Next 12 MonthsBusinessFortNight•Dec 10, 2025•Kapture
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Unicommerce appoints Abhishek Mangaraj as Senior Director & Divya Sharma as DirectorAdgully•May 29, 2025•Kapture, Unicommerce
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Boult Audio Integrates Kapture CX for Enhanced Customer SupportBusinessnewsthisweek•May 20, 2025•GoBoult, Kapture
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Kapture CX Appoints Alok Agrawal as Head of Account GrowthBestMediaInfo•Mar 17, 2025•Kapture, Razorpay
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