Kapture - About the company
Kapture is a series A company based in Bengaluru (India), founded in 2011 by Sheshgiri Kamath and Pearl Tewari. It operates as a Provider of AI-powered platform for customer experience and support automation. Kapture has raised $11.3M in funding from investors like India Alternatives, Usshipbrokers and Cactus Venture Partners, with a current valuation of $*****. The company has 3094 active competitors, including 415 funded and 164 that have exited. Its top competitors include companies like HubSpot, Zendesk and Dialpad.
Company Details
Provider of AI-powered platform for customer experience and support automation. The platform offers tools for self-service, agent support, and employee experience enhancement. It includes features such as AI agents for voice and non-voice support, advanced ticketing, and analytics. The platform also provides solutions for industries including BFSI, retail, travel, and energy.
- Website
- www.kapture.cx/
- Email ID
- *****@kapture.cx
- Phone Number
- +91 **********
- Registered Address
- B-9, 11th Floor, Brigade Summit, ITPL Main Road, Brigade Metropolis, Garudachar Palya, Mahadevapura, Mahadevapura, Bangalore, Bangalore North, Karnataka, India, 560048
Legal entities associated with Kapture
Kapture is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
ADJETTER MEDIA NETWORK PRIVATE LIMITED CIN: U74900KA2011PTC057050 , India, Active | Feb 11, 2011 | $6.16M (As on Mar 31, 2025) | 325 (As on Aug 01, 2025) |
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Kapture's funding and investors
Kapture has raised a total funding of $11.3M over 7 rounds. Its first funding round was on Jun 01, 2011. Its latest funding round was a Series A round on Dec 19, 2023 for $*****. 1 investor participated in its latest round. Kapture has 7 institutional investors and 4 angel investors.
Here is the list of recent funding rounds of Kapture:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Dec 19, 2023 | 2426174 | Series A | 2118848 | 3265323 | 5361526 | 8927748 |
Jul 20, 2023 | 5559085 | Series A | 2234220 | 5294189 | 1099016 | |
Mar 15, 2018 | 7049781 | Seed | 2728098 | 2834329 | 2428481 |
View details of Kapture's funding rounds and investors
Kapture's founders and board of directors
Founder? Claim ProfileThe founders of Kapture are Sheshgiri Kamath and Pearl Tewari.
Here are the details of Kapture's key team members:
- Sheshgiri Kamath: Co-Founder & CEO of Kapture. They serve on the board of 1 company.Contact Info: 1 email address
- Pearl Tewari: Former Co-Founder of Kapture. They are also an angel investor in 1 startup.
Kapture's Board of Directors
Kapture's board has 3 active members. Sheshgiri Kamath and Vikas Garg are part of team and Anurag Goel is independent board member.Here is the list of Kapture's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Team | - | Current | 15y 2m | |
Team | - | Current | 15y 2m | |
Independent board member | - | Current | 2y 7m |
View details of Kapture's Founder profiles and Board Members
Kapture's employee count trend
Kapture has 325 employees as of Aug 25. The total employee count is 14.0% more than what it was in Aug 24. Here is Kapture's employee count trend over the years:
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Kapture's Competitors and alternates
Top competitors of Kapture include HubSpot, Zendesk and Dialpad. Here is the list of Top 10 competitors of Kapture, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 88/100 | |
2nd | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
3rd | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
4th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
5th | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 72/100 | |
6th | Decagon 2023, San Francisco (United States), Series D | Developer of an AI platform for customer experience automation | $481M | 72/100 | |
7th | Fullstory 2014, Atlanta (United States), Series D | Provider of behavioral data analytics platform with AI-driven insights and automations | $196M | 71/100 | |
8th | ActiveCampaign 2003, Chicago (United States), Series C | Platform offering sales, CRM and email marketing automation software | $363M | 71/100 | |
9th | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 71/100 | |
10th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 71/100 | |
41st | Provider of AI-powered platform for customer experience and support automation | $11.3M | 62/100 |
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Kapture's Investments and acquisitions
Kapture has made no investments or acquisitions yet.
Reports related to Kapture
Here is the latest report on Kapture's sector:
News related to Kapture
Media has covered Kapture for a total of 5 events in the last 1 year, 3 of them have been about company updates and 1 about people movement.
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Scaling customer experience with Agentic AI: Faster resolutions, smarter insightsExpress Computer•Mar 04, 2026•Kapture
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Kapture CX Reports Sustained Profitability, 80% YoY Growth; Eyes 2.5× Expansion Over Next 12 MonthsBusinessFortNight•Dec 10, 2025•Kapture
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Boult Audio Integrates Kapture CX for Enhanced Customer SupportBusiness News This Week•May 20, 2025•GoBoult, Kapture
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Kapture CX Appoints Alok Agrawal as Head of Account GrowthBestMediaInfo•Mar 17, 2025•Kapture, Razorpay
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Marketing group takes stake in customer experience consultancyTheBusinessDesk.com•Jan 30, 2025•The Boda Group, Kapture
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SastaSundar Partners with Kapture CX to Transform Customer Support OperationsMedia Bulletins•Jan 21, 2025•SastaSundar, Kapture
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