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Flip CX - About the company

Flip CX is a series A company based in New York City (United States), founded in 2015 by Brian Schiff. It operates as an AI based voice assistant solutions for enterprises. Flip CX has raised $31M in funding from investors like Bullpen Capital, eLab and Next Coast Ventures. The company has 2764 active competitors, including 244 funded and 72 that have exited. Its top competitors include companies like Dialpad, Observe.AI and Decagon.

Company Details

AI based voice assistant solutions for enterprises. It integrates with existing customer service systems to create detailed support tickets and call transcriptions for agents. It provides instant resolutions for customers, reducing the workload for agents and improving the overall customer experience. It helps customers to connect with an agent if asked by customers.
Website
flipcx.com
Social
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Email ID
*****@flipcx.com
Phone Number
+1 **********
Registered Address
228 Park Ave S, Unit 93184, New York, NY 10003
Key Metrics
Founded Year
2015
Location
New York City, United States
Stage
Series A
Total Funding
$31M in 4 rounds
Latest Funding Round
Ranked
Employee Count
82 as on Sep 30, 2026
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Flip CX's funding and investors

Flip CX has raised a total funding of $31M over 4 rounds. Its first funding round was on Apr 14, 2016. Its latest funding round was a Series A round on Jan 13, 2026 for $*****. 6 investors participated in its latest round. Flip CX has 11 institutional investors.

Here is the list of recent funding rounds of Flip CX:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jan 13, 2026
7689043
Series A
2101752
8262038
4464231
7613229
Dec 01, 2021
5409044
Seed
9173243
9023242
4343033
2711095
2019
4286
Seed
3308
4743
3061
8742
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Flip CX's founders and board of directors

Founder? Claim Profile
The founders of Flip CX is Brian Schiff. Brian Schiff is the CEO of Flip CX.
Here are the details of Flip CX's key team members:

Flip CX's employee count trend

Flip CX has 82 employees as of Sep 26. Here is Flip CX's employee count trend over the years:
Employee count trend for Flip CX
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Flip CX's Competitors and alternates

Top competitors of Flip CX include Dialpad, Observe.AI and Decagon. Here is the list of Top 10 competitors of Flip CX, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
78/100
2nd
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
72/100
3rd
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$476M
71/100
4th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
70/100
5th
Logo for Poly
Poly
2017, London (United Kingdom), Series D
Developer of conversational voice artificial intelligence agents for customer service
$206M
69/100
6th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series F
Offering conversational AI platforms
$742M
69/100
7th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
8th
Logo for Lorikeet
Lorikeet
2023, San Francisco (United States), Series A
AI-powered customer support platform
$49M
68/100
9th
Logo for Uniphore
Uniphore
2008, Palo Alto (United States), Series F
Provider of a business artificial intelligence platform with agentic and model layers
$961M
67/100
10th
Logo for Flip CX
Flip CX
2015, New York City (United States), Series A
AI based voice assistant solutions for enterprises
$31M
67/100
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Flip CX's Investments and acquisitions

Flip CX has made no investments or acquisitions yet.

Reports related to Flip CX

Here is the latest report on Flip CX's sector:

News related to Flip CX

Media has covered Flip CX for 1 event in last 1 year.
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