Flip CX - About the company
Flip CX is a series A company based in New York City (United States), founded in 2015 by Brian Schiff. It operates as an AI based voice assistant solutions for enterprises. Flip CX has raised $31M in funding from investors like Bullpen Capital, eLab and Next Coast Ventures. The company has 2764 active competitors, including 244 funded and 72 that have exited. Its top competitors include companies like Dialpad, Observe.AI and Decagon.
Company Details
AI based voice assistant solutions for enterprises. It integrates with existing customer service systems to create detailed support tickets and call transcriptions for agents. It provides instant resolutions for customers, reducing the workload for agents and improving the overall customer experience. It helps customers to connect with an agent if asked by customers.
- Website
- flipcx.com
- Email ID
- *****@flipcx.com
- Phone Number
- +1 **********
- Registered Address
- 228 Park Ave S, Unit 93184, New York, NY 10003
Key Metrics
Founded Year
2015
Location
New York City, United States
Stage
Series A
Total Funding
$31M in 4 rounds
Latest Funding Round
Investors
Ranked
10th among 2764 active competitors
Employee Count
82 as on Sep 30, 2026
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Legal entities associated with Flip CX
Flip CX is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
FLIP, INC CIN: 911911136 , United States, Active | Aug 07, 2023 | - | - | - |
REDROUTE, INC. CIN: 475103420 , United States, Active | Dec 31, 1999 | - | 23 (As on Dec 31, 2024) | - |
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Flip CX's funding and investors
Flip CX has raised a total funding of $31M over 4 rounds. Its first funding round was on Apr 14, 2016. Its latest funding round was a Series A round on Jan 13, 2026 for $*****. 6 investors participated in its latest round. Flip CX has 11 institutional investors.
Here is the list of recent funding rounds of Flip CX:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jan 13, 2026 | 7689043 | Series A | 2101752 | 8262038 | 4464231 | 7613229 |
Dec 01, 2021 | 5409044 | Seed | 9173243 | 9023242 | 4343033 | 2711095 |
2019 | 4286 | Seed | 3308 | 4743 | 3061 | 8742 |
View details of Flip CX's funding rounds and investors
Flip CX's founders and board of directors
Founder? Claim ProfileThe founders of Flip CX is Brian Schiff. Brian Schiff is the CEO of Flip CX.
Here are the details of Flip CX's key team members:
- Brian Schiff: Co-Founder & CEO of Flip CX and founder of 1 other company. Contact Info: 2 email addresses
View details of Flip CX's Founder profiles and Board Members
Flip CX's employee count trend
Flip CX has 82 employees as of Sep 26. Here is Flip CX's employee count trend over the years:
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Flip CX's Competitors and alternates
Top competitors of Flip CX include Dialpad, Observe.AI and Decagon. Here is the list of Top 10 competitors of Flip CX, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 78/100 | |
2nd | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 72/100 | |
3rd | Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $476M | 71/100 | |
4th | Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 70/100 | |
5th | Poly 2017, London (United Kingdom), Series D | Developer of conversational voice artificial intelligence agents for customer service | $206M | 69/100 | |
6th | EliseAI 2017, New York City (United States), Series F | Offering conversational AI platforms | $742M | 69/100 | |
7th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
8th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 68/100 | |
9th | Uniphore 2008, Palo Alto (United States), Series F | Provider of a business artificial intelligence platform with agentic and model layers | $961M | 67/100 | |
10th | Flip CX 2015, New York City (United States), Series A | AI based voice assistant solutions for enterprises | $31M | 67/100 |
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Flip CX's Investments and acquisitions
Flip CX has made no investments or acquisitions yet.
Reports related to Flip CX
Here is the latest report on Flip CX's sector:
News related to Flip CX
Media has covered Flip CX for 1 event in last 1 year.
•
Flip Secures $20M Series A After Automating 300M+ Customer Service Calls Using Voice AITechStartups.com•Jan 13, 2026•Flip CX, Under Armour, Newell Brands, Tory Burch and 7 others
•
•
Enterprise Conversational Voice AI Startup RedRoute Raises $6.5MVoicebot.ai•Aug 10, 2023•Flip CX, ScOp Venture Capital, Bullpen Capital
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