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Klaus - About the company

Klaus is an acquired company based in Tallinn (Estonia), founded in 2018 by Martin Koiva and Kair Kasper. It operates as a Conversation review tool and feedback management platform. Klaus has raised $19.3M in funding from investors like Creandum, Global Founders Capital and Acton Capital. The company has 1361 active competitors, including 73 funded and 71 that have exited. Its top competitors include companies like NiCE, RingOver and Chorus.ai.

Company Details

Conversation review tool and feedback management platform. It allows users to improve customer service by managing internal and customer feedback. It enables users to collect customer feedback, manage internal quality, and track trends, and improve agent development. It can be integrated with Intercom, HelpScout, Freshdesk, and Aircall.
Social
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Email ID
*****@klausapp.com
Phone Number
+44 **********
Key Metrics
Founded Year
2018
Location
Tallinn, Estonia
Stage
Acquired
Total Funding
$19.3M in 3 rounds
Latest Funding Round
Investors
Ranked
Annual Revenue
€1M - €10M as on Dec 31, 2022
Employee Count
36 as on May 31, 2026
Similar Companies
Exit Details
Acquired by Zendesk (Jan 08, 2024)

Klaus's acquisition details

Klaus got acquired by Zendesk on Jan 08, 2024.
Click here to take a look at Klaus's acquisition in detail
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Klaus's funding and investors

Klaus has raised a total funding of $19.3M over 3 rounds. Its first funding round was on Jul 03, 2019. Its latest funding round was a Series A round on Sep 29, 2022 for $*****. 4 investors participated in its latest round. Klaus has 14 institutional investors and 4 angel investors.

Here is the list of recent funding rounds of Klaus:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Sep 29, 2022
9628600
Series A
3003828
4278995
1378179
2323362
Sep 22, 2020
1830238
Series A
2779604
8510215
7143968
Jul 03, 2019
3711445
Seed
7417495
6627262
1040629
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Klaus' founders and board of directors

Founder? Claim Profile
The founders of Klaus are Martin Koiva and Kair Kasper. Martin Koiva is the CEO of Klaus.
Here are the details of Klaus' key team members:

Klaus' employee count trend

Klaus has 36 employees as of May 26. Here is Klaus's employee count trend over the years:
Employee count trend for Klaus
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Klaus's Competitors and alternates

Top competitors of Klaus include NiCE, RingOver and Chorus.ai. Here is the list of Top 10 competitors of Klaus, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for NiCE
NiCE
1986, Hoboken (United States), Public
Developer of platforms automating customer service using artificial intelligence
-
73/100
2nd
Logo for RingOver
RingOver
2005, Montrouge (France), Series B
Provider of cloud telephony software for business communication and collaboration
$33.4M
67/100
3rd
Logo for Chorus.ai
Chorus.ai
2015, San Francisco (United States), Acquired
Conversational intelligence platform for sales
$100M
65/100
4th
Logo for Calabrio
Calabrio
2007, Minneapolis (United States), Acquired
Workforce optimization software for contact centers
$9.29M
64/100
5th
Logo for Clearspeed
Clearspeed
2016, San Diego (United States), Series D
Provider of AI and voice-based risk assessment platform
$110M
63/100
6th
Logo for Intradiem
Intradiem
1995, Alpharetta (United States), Series B
Automation solutions for contact centers, retails and back offices
$32M
62/100
7th
Logo for Mcube
Mcube
2006, Bengaluru (India), Funding Raised
Cloud based telephony service provider
-
62/100
8th
Logo for Aveni
Aveni
Series B
Developer of natural language processing software for financial services compliance
$35.8M
62/100
9th
Logo for Mihup
Mihup
2016, Kolkata (India), Series A
Developer of voice artificial intelligence platforms for automotive and contact
$10.8M
61/100
10th
Logo for CallMiner
CallMiner
2002, Waltham (United States), Series D
Developer of conversation intelligence and automation software for customer experience
$152M
60/100
25th
Logo for Klaus
Klaus
2018, Tallinn (Estonia), Acquired
Conversation review tool and feedback management platform
$19.3M
52/100
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Klaus's Investments and acquisitions

Klaus has made no investments or acquisitions yet.

Reports related to Klaus

Here is the latest report on Klaus's sector:

News related to Klaus

•
Klaus Raises €12M in Series A FundingFinSMEs•Oct 03, 2022•Klaus, Acton Capital, Icebreaker, Creandum and 1 other
•
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