Klaus - About the company
Klaus is an acquired company based in Tallinn (Estonia), founded in 2018 by Martin Koiva and Kair Kasper. It operates as a Conversation review tool and feedback management platform. Klaus has raised $19.3M in funding from investors like Creandum, Global Founders Capital and Acton Capital. The company has 1361 active competitors, including 73 funded and 71 that have exited. Its top competitors include companies like NiCE, RingOver and Chorus.ai.
Company Details
Conversation review tool and feedback management platform. It allows users to improve customer service by managing internal and customer feedback. It enables users to collect customer feedback, manage internal quality, and track trends, and improve agent development. It can be integrated with Intercom, HelpScout, Freshdesk, and Aircall.
- Website
- klausapp.com
- Email ID
- *****@klausapp.com
- Phone Number
- +44 **********
Key Metrics
Founded Year
2018
Location
Tallinn, Estonia
Stage
Acquired
Total Funding
$19.3M in 3 rounds
Latest Funding Round
Ranked
25th among 1361 active competitors
Annual Revenue
€1M - €10M as on Dec 31, 2022
Employee Count
36 as on May 31, 2026
Similar Companies
Exit Details
Acquired by Zendesk (Jan 08, 2024)
Legal entities associated with Klaus
Klaus is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
OÜ QUALITISTA CIN: 14308859 , Estonia, Active | €1M - €10M (As on Dec 31, 2022) | 55 (As on Sep 30, 2024) |
Klaus's acquisition details
Klaus got acquired by Zendesk on Jan 08, 2024.
Click here to take a look at Klaus's acquisition in detail
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Klaus's funding and investors
Klaus has raised a total funding of $19.3M over 3 rounds. Its first funding round was on Jul 03, 2019. Its latest funding round was a Series A round on Sep 29, 2022 for $*****. 4 investors participated in its latest round. Klaus has 14 institutional investors and 4 angel investors.
Here is the list of recent funding rounds of Klaus:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Sep 29, 2022 | 9628600 | Series A | 3003828 | 4278995 | 1378179 | 2323362 |
Sep 22, 2020 | 1830238 | Series A | 2779604 | 8510215 | 7143968 | |
Jul 03, 2019 | 3711445 | Seed | 7417495 | 6627262 | 1040629 |
View details of Klaus's funding rounds and investors
Klaus' founders and board of directors
Founder? Claim ProfileHere are the details of Klaus' key team members:
- Martin Koiva: Co-Founder & CEO of Klaus. They are also an angel investor in 4 startups.
- Kair Kasper: Co-Founder of Klaus. They are also an angel investor in 2 startups.Contact Info: 1 email address
View details of Klaus's Founder profiles and Board Members
Klaus' employee count trend
Klaus has 36 employees as of May 26. Here is Klaus's employee count trend over the years:
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Klaus's Competitors and alternates
Top competitors of Klaus include NiCE, RingOver and Chorus.ai. Here is the list of Top 10 competitors of Klaus, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | NiCE 1986, Hoboken (United States), Public | Developer of platforms automating customer service using artificial intelligence | - | 73/100 | |
2nd | Provider of cloud telephony software for business communication and collaboration | $33.4M | 67/100 | ||
3rd | Chorus.ai 2015, San Francisco (United States), Acquired | Conversational intelligence platform for sales | $100M | 65/100 | |
4th | Calabrio 2007, Minneapolis (United States), Acquired | Workforce optimization software for contact centers | $9.29M | 64/100 | |
5th | Clearspeed 2016, San Diego (United States), Series D | Provider of AI and voice-based risk assessment platform | $110M | 63/100 | |
6th | Intradiem 1995, Alpharetta (United States), Series B | Automation solutions for contact centers, retails and back offices | $32M | 62/100 | |
7th | Cloud based telephony service provider | - | 62/100 | ||
8th | Aveni Series B | Developer of natural language processing software for financial services compliance | $35.8M | 62/100 | |
9th | Developer of voice artificial intelligence platforms for automotive and contact | $10.8M | 61/100 | ||
10th | CallMiner 2002, Waltham (United States), Series D | Developer of conversation intelligence and automation software for customer experience | $152M | 60/100 | |
25th | Conversation review tool and feedback management platform | $19.3M | 52/100 |
Looking for more details on Klaus's competitors? Click here to see the top ones
Klaus's Investments and acquisitions
Klaus has made no investments or acquisitions yet.
Reports related to Klaus
Here is the latest report on Klaus's sector:
News related to Klaus
•
Zendesk Acquiring Ultimate, An AI-powered Customer Support Automation PlatformIndianWeb2•Mar 19, 2024•Ultimate, Zendesk, Pluto.com, Sitecore and 13 others
•
•
Zendesk acquires AI-led quality management platform KlausIndiatimes•Jan 09, 2024•Zendesk, Klaus, Willkie Farr & Gallagher
•
Klaus Raises €12M in Series A FundingFinSMEs•Oct 03, 2022•Klaus, Acton Capital, Icebreaker, Creandum and 1 other
•
Tallin-based Klaus raises €12 million to scale its AI-based customer support platformEU-Startups•Sep 29, 2022•Klaus, Acton Capital, Icebreaker, Creandum and 3 others
•
UnDelay Welcomes Chris Klaus as Advisor, InvestorGlobeNewswire•Sep 11, 2021•Undelayapp, Chris, Klaus
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Estonian startup Klaus raises EUR 4.6 mlnBaltic Course•Sep 22, 2020•Global Founders Capital, Klaus, Creandum, Icebreaker
•
Estonian startup Klaus raises €1.7 million from Creandum for its customer support platformEU-Startups•Jul 03, 2019•Klaus, Creandum, Icebreaker, Pipedrive
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