Kust - About the company
Kust is an unfunded company based in Surat (India), founded in 2024. It operates as a Provider of AI agent that automates customer service ticket responses. Kust has not raised any funding yet. The company has 1241 active competitors, including 136 funded and 51 that have exited. Its top competitors include companies like HubSpot, Decagon and Sierra.
Company Details
Provider of AI agent that automates customer service ticket responses. The AI agent connects with customers on webchat, email, and Discord, providing personalized support. It handles tasks such as order and payment inquiries, refunds, returns, exchanges, pre-sales questions, and post-sales technical troubleshooting. The AI agent auto-tags tickets for smart sorting and escalates to human agents when needed. It is trained on company knowledge, learns from past tickets, and manages the ticketing process within one platform. It integrates with various tools and automates refunds.
Key Metrics
Founded Year
2024
Location
Surat, India
Stage
Unfunded
Ranked
512th among 1241 active competitors
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Kust's funding and investors
Kust has not raised any funding rounds yet.
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Kust's Competitors and alternates
Top competitors of Kust include HubSpot, Decagon and Sierra. Here is the list of Top 10 competitors of Kust, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 88/100 | |
2nd |  Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $481M | 72/100 | |
3rd |  Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 71/100 | |
4th |  EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 71/100 | |
5th |  Front 2013, San Francisco (United States), Series D | Provider of a customer service platform with AI-powered support tools | $204M | 70/100 | |
6th | Lucidworks 2007, San Francisco (United States), Series F | Provider of AI-powered search and discovery platform for digital experiences | $218M | 69/100 | |
7th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 69/100 | |
8th | LivePerson 1995, New York City (United States), Acquired | Provider of conversational AI platform for digital customer and agent experiences | - | 68/100 | |
9th | Avaamo 2014, Los Altos (United States), Series A | Provider of conversational AI platform for enterprises | $23.5M | 67/100 | |
10th | Typewise 2019, Schlieren (Switzerland), Seed | Developer of an AI platform for customer service automation and assistance | $4.61M | 65/100 | |
512th | Provider of AI agent that automates customer service ticket responses | - | - | 24/100 |
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Kust's Investments and acquisitions
Kust has made no investments or acquisitions yet.
Reports related to Kust
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