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Level3 AI - About the company

Level3 AI is a seed company based in Singapore (Singapore), founded in 2019 by Zachary Wang and Harry Honghai Yu. It operates as a Provider of AI agents for customer support and sales teams. Level3 AI has raised $13M in funding from Lightspeed Venture Partners. The company has 2974 active competitors, including 177 funded and 87 that have exited. Its top competitors include companies like Decagon, Sierra and Respond.io.

Company Details

Provider of AI agents for customer support and sales teams. The company helps enterprises scale their customer support and sales teams. The AI agents are designed to match human performance.
Registered Address
CROSS STREET, Singapore, 48423
Key Metrics
Founded Year
2019
Location
Singapore, Singapore
Stage
Seed
Total Funding
$13M in 1 round
Latest Funding Round
Ranked
Employee Count
1 as on Sep 30, 2026
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Level3 AI's funding and investors

Level3 AI has raised a total funding of $13M over 1 round. Its latest funding round was a Seed round on Jan 23, 2026 for $*****. 5 investors participated in its latest round. Level3 AI has 6 institutional investors.

Here is the list of recent funding rounds of Level3 AI:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jan 23, 2026
2156124
Seed
2966288
3924673
8394039
8699380
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Level3 AI's founders and board of directors

Founder? Claim Profile
The founders of Level3 AI are Zachary Wang and Harry Honghai Yu. Harry Honghai Yu is the CEO of Level3 AI.
Here are the details of Level3 AI's key team members:

Level3 AI's Board of Directors

Level3 AI's board has 2 active members. Yu Honghai and Wang Zizi are independent board members.
Here is the list of Level3 AI's board of directors:
Name
Type
Representing
Status
Duration
Independent board member
-
Current
2y 9m
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Independent board member
-
Current
7y 5m

Level3 AI's employee count trend

Level3 AI has 1 employees as of Sep 26. Here is Level3 AI's employee count trend over the years:
Employee count trend for Level3 AI
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Level3 AI's Competitors and alternates

Top competitors of Level3 AI include Decagon, Sierra and Respond.io. Here is the list of Top 10 competitors of Level3 AI, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$476M
73/100
2nd
Logo for Sierra
Sierra
2023, San Francisco (United States), Series E
A conversational AI platform that helps businesses to build customer experiences
$1.58B
73/100
3rd
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
72/100
4th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series F
Offering conversational AI platforms
$742M
71/100
5th
Logo for Capacity
Capacity
2017, St. Louis (United States), Series E
AI based information and data integration management solution
$340M
69/100
6th
Logo for Lorikeet
Lorikeet
2023, San Francisco (United States), Series A
AI-powered customer support platform
$49M
68/100
7th
Logo for Gradient Labs
Gradient Labs
2023, London (United Kingdom), Series A
AI agents to automate manual and repetitive tasks
$30M
68/100
8th
Logo for Avaamo
Avaamo
2014, Los Altos (United States), Series A
Provider of conversational AI platform for enterprises
$23.5M
68/100
9th
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
68/100
10th
Logo for Kapture
Kapture
2011, Bengaluru (India), Series A
Provider of AI-powered platform for customer experience and support automation
$21.3M
67/100
126th
Logo for Level3 AI
Level3 AI
2019, Singapore (Singapore), Seed
Provider of AI agents for customer support and sales teams
$13M
40/100
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Level3 AI's Investments and acquisitions

Level3 AI has made no investments or acquisitions yet.

Reports related to Level3 AI

Here is the latest report on Level3 AI's sector:

News related to Level3 AI

Media has covered Level3 AI for 1 event in last 1 year.
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