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Package.AI - About the company

Package.AI is a series A company based in Tel Aviv Yafo (Israel), founded in 2017 by Ziv Fass. It operates as a Provider of an AI platform for customer engagement and last-mile operations. Package.AI has raised $14M in funding from Susquehanna Growth Equity and toDay Ventures. The company has 4026 active competitors, including 449 funded and 173 that have exited. Its top competitors include companies like Dialpad, LetsTransport and Observe.AI.

Company Details

Provider of an AI platform for customer engagement and last-mile operations. The platform integrates customer support, delivery scheduling, routing, tracking, feedback, reviews, website chat, and customer self-pickup. It offers two-way customer interactions, delivery confirmation, and personalized messaging. The platform also provides route optimization, real-time order tracking, and customized reporting.
Website
package.ai
Social
X
Email ID
*****@package.ai
Phone Number
+972 **********
Key Metrics
Founded Year
2017
Location
Tel Aviv Yafo, Israel
Stage
Series A
Total Funding
$14M in 2 rounds
Latest Funding Round
Ranked
Employee Count
38 as on Sep 30, 2026
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Package.AI's funding and investors

Package.AI has raised a total funding of $14M over 2 rounds. Its first funding round was on Feb 01, 2018. Its latest funding round was a Series A round on Jan 21, 2025 for $*****. 1 investor participated in its latest round. Package.AI has 4 institutional investors.

Here is the list of recent funding rounds of Package.AI:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jan 21, 2025
6305112
Series A
7615797
6574819
4723145
6716835
Feb 01, 2018
7536303
Seed
8884541
2462675
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Package.AI's founders and board of directors

Founder? Claim Profile
The founders of Package.AI is Ziv Fass. Ziv Fass is the CEO of Package.AI.
Here are the details of Package.AI's key team members:

Package.AI's employee count trend

Package.AI has 38 employees as of Sep 26. Here is Package.AI's employee count trend over the years:
Employee count trend for Package.AI
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Package.AI's Competitors and alternates

Top competitors of Package.AI include Dialpad, LetsTransport and Observe.AI. Here is the list of Top 10 competitors of Package.AI, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
2nd
Logo for LetsTransport
LetsTransport
2015, Bengaluru (India), Acquired
Provider of logistics services for first mile and last mile
$92.6M
77/100
3rd
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
72/100
4th
Logo for OnFleet
OnFleet
2012, San Francisco (United States), Acquired
Cloud based last mile delivery management software
$44.8M
72/100
5th
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
6th
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$476M
71/100
7th
Logo for Sierra
Sierra
2023, San Francisco (United States), Series E
A conversational AI platform that helps businesses to build customer experiences
$1.58B
71/100
8th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
70/100
9th
Logo for FarEye
FarEye
2013, Chicago (United States), Series E
A technology company offering products and solutions for last-mile delivery management
$152M
70/100
10th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
144th
Logo for Package.AI
Package.AI
2017, Tel Aviv Yafo (Israel), Series A
Provider of an AI platform for customer engagement and last-mile operations
$14M
48/100
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Package.AI's Investments and acquisitions

Package.AI has made no investments or acquisitions yet.

Reports related to Package.AI

Here is the latest report on Package.AI's sector:

News related to Package.AI

•
BostonFAM Appreciates Package.ai Onboarding and EffectHfbusiness•Jul 07, 2023•Package.AI
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