Parloa Technologies - About the company
Parloa Technologies is a series D company based in Berlin (Germany), founded in 2018 by Stefan Ostwald, Tilmann Bohme and Malte Kosub. It operates as a Provider of AI agent management platform for contact center automation. Parloa Technologies has raised $562M in funding from investors like General Catalyst, Altimeter Capital and Senovo, with a current valuation of $3B. The company has 2523 active competitors, including 325 funded and 114 that have exited. Its top competitors include companies like Dialpad, Decagon and Observe.AI.
Sectors and market segments that Parloa Technologies operate in
Parloa Technologies serves in the High Tech, Native AI market segments.The primary business model of Parloa Technologies are:Company Details
Provider of AI agent management platform for contact center automation. The platform enables enterprises to design, test, deploy, and monitor AI agents that handle customer conversations across voice, chat, and messaging channels. It supports natural language instructions, skill development, integrations with CRM and backend systems, and simulation for quality assurance. Features include real-time monitoring, versioning, multilingual deployment, human escalation, and performance analytics to ensure compliance and continuous improvement. The solution automates high-volume interactions while providing AI assistance to human agents.
- Website
- www.parloa.com/
- Email ID
- *****@parloa.com
- Phone Number
- +49 **********
Key Metrics
Founded Year
2018
Location
Berlin, Germany
Stage
Series D
Total Funding
$562M in 5 rounds
Latest Funding Round
Post Money Valuation
$3B as on Jan 16, 2026
Investors
Ranked
25th among 2523 active competitors
Annual Revenue
€1M - €10M as on Dec 31, 2023
Employee Count
603 as on Aug 31, 2026
Legal entities associated with Parloa Technologies
Parloa Technologies is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
Parloa GmbH CIN: HRB187494 , Germany, Active | Jun 19, 2017 | €1M - €10M (As on Dec 31, 2023) | 49 (As on Dec 31, 2022) |
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Parloa Technologies's funding and investors
Parloa Technologies has raised a total funding of $562M over 5 rounds. Its first funding round was on May 13, 2022. Its latest funding round was a Series D round on Jan 15, 2026 for $350M. 5 investors participated in its latest round. Parloa Technologies has 13 institutional investors and 8 angel investors.
Here is the list of recent funding rounds of Parloa Technologies:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jan 15, 2026 | $350M | Series D | - | - | ||
May 06, 2025 | $120M | Series C | $1B | - | ||
Apr 24, 2024 | $66M | Series B | - | - |
View details of Parloa Technologies's funding rounds and investors
Parloa Technologies' founders and board of directors
Founder? Claim ProfileThe founders of Parloa Technologies are Stefan Ostwald, Tilmann Bohme and Malte Kosub. Malte Kosub is the CEO of Parloa Technologies.
Here are the details of Parloa Technologies' key team members:
- Stefan Ostwald: Co-Founder of Parloa Technologies and founder of 1 other company. They serve on the board of 1 company.Contact Info: 1 email address
- Tilmann Bohme: Former Co-Founder of Parloa Technologies and founder of 1 other company. They serve on the board of 1 company.
- Malte Kosub: Co-Founder & CEO of Parloa Technologies. They serve on the board of 1 company.Contact Info: 1 email address
Parloa Technologies' Board of Directors
Parloa Technologies's board has 2 active members. Stefan Ostwald and Malte Kosub are part of team.Here is the list of Parloa Technologies' board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Team | - | Current | 9y 1m | |
Team | - | Current | 9y 1m | |
Team | - | Past | 3y 8m |
View details of Parloa Technologies's Founder profiles and Board Members
Parloa Technologies' employee count trend
Parloa Technologies has 603 employees as of Aug 26. Here is Parloa Technologies's employee count trend over the years:
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Parloa Technologies's Competitors and alternates
Top competitors of Parloa Technologies include Dialpad, Decagon and Observe.AI. Here is the list of Top 10 competitors of Parloa Technologies, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
2nd | Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $481M | 72/100 | |
3rd | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 71/100 | |
4th | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 71/100 | |
5th | Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 69/100 | |
6th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 69/100 | |
7th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
8th | Verint 1994, Melville (United States), Acquired | Provider of AI-powered customer experience automation solutions | - | 69/100 | |
9th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 69/100 | |
10th | Gradient Labs 2023, London (United Kingdom), Series A | AI agents to automate manual and repetitive tasks | $30M | 67/100 | |
25th | Parloa Technologies 2018, Berlin (Germany), Series D | Provider of AI agent management platform for contact center automation | $562M | 64/100 |
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Parloa Technologies's Investments and acquisitions
Parloa Technologies has made no investments or acquisitions yet.
Reports related to Parloa Technologies
Here is the latest report on Parloa Technologies's sector:
News related to Parloa Technologies
Media has covered Parloa Technologies for a total of 12 events in the last 1 year, 5 of them have been about company updates and 3 about partnerships.
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AI Agent Platform Parloa Expands Office Space at 1245 BroadwayCommercial Observer•Jun 11, 2026•Parloa Technologies
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Parloa Expands Partnership with SAP to Integrate AI Agents for Enhanced Customer ServiceDestinationcrm•May 12, 2026•Parloa Technologies, SAP
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German AI startup Parloa raises $350M, triples valuation to $3BTechStartups.com•Jan 15, 2026•KPMG, Parloa Technologies, Accenture, Klarna and 18 others
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General Catalyst said to join $200m round of Germany AI firmTech in Asia•Dec 06, 2025•Parloa Technologies, General Catalyst
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Parloa Appoints Latane Conant as CMO for US Expansion and Global MarketingPR Newswire•Nov 14, 2025•Parloa Technologies
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Parloa launches a worldwide partner program to speed up the application of Agentic AIBusiness Wire•Sep 25, 2025•Parloa Technologies
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Parloa Names Chris Silver as Chief Revenue Officer Following $1Bn ValuationBusiness Wire•Jul 29, 2025•Parloa Technologies
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