When was Forethought AI founded?

Forethought AI was founded in 2017 and raised its 1st funding round within a year of its incorporation.

Where is Forethought AI located?

Forethought AI is headquartered in San Francisco, United States. It is registered at San Mateo, California.

Who is the current CEO of Forethought AI?

Sami Ghoche of Forethought AI. They have also founded 1 company.

How many employees does Forethought AI have?

As of Mar 31, 2026, the latest employee count at Forethought AI is 139.

Is Forethought AI a funded company?

Forethought AI is a funded company, having raised a total of $117M across 5 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Dec 19, 2017.

When was the latest funding round of Forethought AI?

Forethought AI's latest funding was a $***** Series D round on May 23, 2025, with participation from 8 investors.

Where does Forethought AI rank among its competitors?

Forethought AI ranks 16th amongst 2272 active competitors, of which 244 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Forethought AI?

Forethought AI's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Forethought AI - 2026 Company Profile, Team, Funding & Competitors

Company Details

Provider of an AI platform for customer support and service teams. The platform offers tools for ticket classification, omnichannel support, and agent assistance. It aims to streamline processes and improve customer experiences. The platform provides integrations with helpdesk systems.

Website: forethought.ai
Social
Email ID: *****@forethought.ai
Registered Address: San Mateo, California

Key Metrics

Founded Year

2017

Location

San Francisco, United States

Stage

Acquired

Total Funding

$117M in 5 rounds

Latest Funding Round

Series D, May 23, 2025, $*****

Investors

New Enterprise Associates & 35 more

Ranked

16^th among 2272 active competitors

Employee Count

139 as on Mar 31, 2026

Similar Companies

Zendesk & 3533 more

Exit Details

Acquired by Zendesk (Mar 11, 2026)

View Forethought AI's full profile

Forethought AI is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
FORETHOUGHT TECHNOLOGIES, INC. CIN: 197837991 , United States, Active	Jun 07, 2022	-	52 (As on Dec 31, 2024)	-
FORETHOUGHT TECHNOLOGIES INC CIN: 822851449 , United States, Active	Dec 26, 999	-	52 (As on Dec 31, 2024)	-

Forethought AI got acquired by Zendesk on Mar 11, 2026.

Click here to take a look at Forethought AI's acquisition in detail

Forethought AI has raised a total funding of $117M over 5 rounds. Its first funding round was on Dec 19, 2017. Its latest funding round was a Series D round on May 23, 2025 for $*****. 8 investors participated in its latest round. Forethought AI has 16 institutional investors and 20 angel investors.

Here is the list of recent funding rounds of Forethought AI:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
May 23, 2025	7344124	Series D	4185590	1203172	5561797	7134284
Dec 15, 2021	5502995	Series C	5358109	7858907	9103099	New Enterprise Associates & 17 more
Oct 28, 2020	5484636	Series B	6874980	6706400	New Enterprise Associates & 4 more	Ryan Smith & 2 more

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View details of Forethought AI's funding rounds and investors

The founders of Forethought AI are Deon Nicholas, Colm Doyle and Sami Ghoche. Sami Ghoche is the CEO of Forethought AI.

Here are the details of Forethought AI's key team members:

Deon Nicholas: Co-Founder of Forethought AI. They are also an angel investor in 1 startup.
Contact Info: 1 email address
Colm Doyle: Co-Founder & CCO of Forethought AI. They serve on the board of 1 company.
Sami Ghoche: Co-Founder & CEO of Forethought AI.

Forethought AI's Board of Directors

Forethought AI's board has 5 active members. Manu Kumar, Colm Doyle, Peter Sonsini, Deon Chris Nicholas and Colm Adrian Doyle are independent board members.

Here is the list of Forethought AI's board of directors:

Name	Type	Representing	Status	Duration
Manu Kumar	Independent board member	-	Current	7y 2m
jtuhwtp	Independent board member	-	Current	8y 4m
qsxgrgo	Independent board member	-	Current	1y 9m
fmjphvl	Independent board member	-	Current	8y 5m
yfuqcrn	Independent board member	-	Current	4y 3m

View details of Forethought AI's Founder profiles and Board Members

Forethought AI's employee count trend

Forethought AI has 139 employees as of Mar 26. Here is Forethought AI's employee count trend over the years:

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Top competitors of Forethought AI include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Forethought AI, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, RTP Global & 59 others	82/100
4th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Union Square Ventures ... & 40 others	81/100
5th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 7 others	81/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, OMERS & 42 others	80/100
7th	Intercom 2011, San Francisco (United States), Series D	Provider of an AI agent and helpdesk for customer service	$242M	Kleiner Perkins, Index Ventures & 39 others	80/100
8th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, Salesforce Ventures & 17 others	79/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	78/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	77/100
16th	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Industry Ventures ... & 34 others	72/100