When was Balto founded?

Balto was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Where is Balto located?

Balto is headquartered in St. Louis, United States. It is registered at St. Louis, Missouri.

Who is the current CEO of Balto?

Marc Bernstein of Balto. They have also founded 2 companies.

How many employees does Balto have?

As of Feb 28, 2026, the latest employee count at Balto is 164.

Is Balto a funded company?

Balto is a funded company, having raised a total of $52M across 5 funding rounds to date. The company's 1st funding round was a $***** Grant (prize money) round, raised on 2018.

When was the latest funding round of Balto?

Balto's latest funding was a $***** Series B round on Aug 19, 2021, with participation from 10 investors.

Where does Balto rank among its competitors?

Balto ranks 132nd amongst 2171 active competitors, of which 304 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was Decagon, which secured $250M in Jan, 2026.

Who are the top competitors of Balto?

Balto's top competitors include Medallia, Dialpad and Outreach. Among them, Decagon secured the most recent funding round in January, 2026.

Balto - 2026 Company Profile, Team, Funding & Competitors

Balto is a series B company based in St. Louis (United States), founded in 2017 by Marc Bernstein and Chris Kontes. It operates as an AI-based real-time guidance tool for contact centers on cloud. Balto has raised $52M in funding from investors like Stage Venture Partners, Sierra Ventures and OCA Ventures. The company has 2171 active competitors, including 304 funded and 108 that have exited. Its top competitors include companies like Medallia, Dialpad and Outreach.

Company Details

Offers an AI-based real-time guidance tool for contact centers on the cloud. It offers two solutions real-time coaching for agents along with the smart checklist, dynamic prompts, notification, sticky note, and leader board, Real-time management for managers with features agent performance analysis, win rate analysis, and trend analysis.

Website: balto.ai
Social
Email ID: *****@balto.ai
Registered Address: St. Louis, Missouri

Key Metrics

Founded Year

2017

Location

St. Louis, United States

Stage

Series B

Total Funding

$52M in 5 rounds

Latest Funding Round

Series B, Aug 19, 2021, $*****

Investors

Stage Venture Partners & 12 more

Ranked

132^nd among 2171 active competitors

Employee Count

164 as on Feb 28, 2026

Similar Companies

Medallia & 1517 more

View Balto's full profile

Balto is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
BALTO SOFTWARE INC. CIN: 831676471 , United States, Active	Dec 31, 1999	-	55 (As on Dec 31, 2024)	-
BALTO SOFTWARE, INC. CIN: 6493841 , United States, Active	May 25, 2022	-	-	-

Balto has raised a total funding of $52M over 5 rounds. Its first funding round was on 2018. Its latest funding round was a Series B round on Aug 19, 2021 for $*****. 10 investors participated in its latest round. Balto has 13 institutional investors.

Here is the list of recent funding rounds of Balto:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Aug 19, 2021	4003325	Series B	7764923	8953219	5504229	5558955
Oct 15, 2020	9411745	Series A	4959577	4148386	3534281	Jump Capital & 4 more
Sep 26, 2019	9070364	Seed	8434271	6508891	OCA Ventures & 1 more	Jump Capital & 4 more

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View details of Balto's funding rounds and investors

The founders of Balto are Marc Bernstein and Chris Kontes. Marc Bernstein is the CEO of Balto.

Here are the details of Balto's key team members:

Marc Bernstein: Co-Founder & CEO of Balto and founder of 1 other company. They serve on the board of 1 company.
Contact Info: 2 email addresses
Chris Kontes: Co-Founder & COO of Balto and founder of 1 other company.
Contact Info: 1 email address

Balto's Board of Directors

Balto's board has 6 active members. Marc Bernstein, Alex Rubalcava, Tim Guleri, Davidson Girard, Christopher Kontes and Tamim Abdul Majid are independent board members.

Here is the list of Balto's board of directors:

Name	Type	Representing	Status	Duration
Marc Bernstein	Independent board member	-	Current	7y 7m
pxxryjz	Independent board member	-	Current	4y 8m
plfa{vb	Independent board member	-	Current	1y 6m
sxbskii	Independent board member	-	Current	4y 8m
kekwjlv	Independent board member	-	Current	5y 6m
ba{bedl	Independent board member	-	Current	3y 3m

View details of Balto's Founder profiles and Board Members

Balto's employee count trend

Balto has 164 employees as of Feb 26. Here is Balto's employee count trend over the years:

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Top competitors of Balto include Medallia, Dialpad and Outreach. Here is the list of Top 10 competitors of Balto, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Medallia 2001, Pleasanton (United States), Acquired	Provider of experience management software and related customer service solutions	$340M	Sequoia Capital, HTIF & 12 others	82/100
2nd	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, OMERS & 42 others	80/100
3rd	Outreach 2014, Seattle (United States), Series G	Provider of an AI revenue workflow platform for sales teams	$489M	DFJ Growth, Lone Pine Capital & 37 others	74/100
4th	Cresta 2017, San Francisco (United States), Series D	Developer of a platform providing real-time intelligence for contact center operations	$282M	Qatar Investment Authority, Sequoia Capital ... & 28 others	72/100
5th	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 34 others	72/100
6th	Decagon 2023, San Francisco (United States), Series D	Developer of an AI platform for customer experience automation	$481M	Andreessen Horowitz, Accel & 25 others	72/100
7th	Observe.AI 2017, Redwood City (United States), Series C	Provider of AI-powered conversation intelligence and automation for contact centers	$214M	Menlo Ventures, SoftBank Vision Fund & 21 others	71/100
8th	EliseAI 2017, New York City (United States), Series E	Offering conversational AI platforms	$392M	Sapphire Ventures, Point72 Ventures & 18 others	71/100
9th	Yellow.ai 2016, San Mateo (United States), Series C	Provider of an AI platform for automating customer and employee service	$102M	Lightspeed India, WestBridge Capital & 16 others	69/100
10th	LivePerson 1995, New York City (United States), Public	Provider of conversational AI platform for digital customer and agent experiences	-	Alpha Venture Partners, JANA Partners & 10 others	69/100
132nd	Balto 2017, St. Louis (United States), Series B	AI-based real-time guidance tool for contact centers on cloud	$52M	Sandalphon Capital, Stripes & 11 others	46/100