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Interactions - About the company

Interactions is an acquired company based in Franklin (United States), founded in 2004. It operates as an AI-based conversational virtual assistant solutions. Interactions has raised $181M in funding from investors like Sigma Partners, Comcast Ventures and Revolution. The company has 3065 active competitors, including 373 funded and 126 that have exited. Its top competitors include companies like HubSpot, Dialpad and Forethought AI.

Company Details

Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyalty/rewards. In Nov'14, AT&T gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.
Social
X
Registered Address
LOW BROOMHILL,LOW ROW,BRAMPTON,ENGLAND,CA8 2LT
Key Metrics
Founded Year
2004
Location
Franklin, United States
Stage
Acquired
Total Funding
$181M in 16 rounds
Ranked
Annual Revenue
£0 - £1M as on Sep 30, 2024
Employee Count
262 as on Jun 30, 2026
Similar Companies
Exit Details
Acquired by SoundHound (Sep 10, 2025)

Interactions's acquisition details

Interactions got acquired by SoundHound on Sep 10, 2025.
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Interactions's funding and investors

Interactions has raised a total funding of $181M over 16 rounds. Its first funding round was on Jul 2005. Its latest funding round was a Grant (prize money) round on Dec 01, 2018 for $*****. 1 investor participated in its latest round. Interactions has 18 institutional investors.

Here is the list of recent funding rounds of Interactions:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Dec 01, 2018
7925509
Grant (prize money)
4372530
7370343
8871395
5129725
Dec 01, 2016
3601651
Grant (prize money)
7573383
6679320
3667621
Aug 09, 2016
8147396
Series E
9139672
4702110
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Interactions' founders and board of directors

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Interactions' employee count trend

Interactions has 262 employees as of Jun 26. Here is Interactions's employee count trend over the years:
Employee count trend for Interactions
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Interactions's Competitors and alternates

Top competitors of Interactions include HubSpot, Dialpad and Forethought AI. Here is the list of Top 10 competitors of Interactions, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for HubSpot
HubSpot
2005, Cambridge (United States), Public
Provider of a platform offering marketing, sales, and customer service software
$101M
88/100
2nd
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
3rd
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
4th
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$481M
72/100
5th
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
71/100
6th
Logo for Sierra
Sierra
2023, San Francisco (United States), Series E
A conversational AI platform that helps businesses to build customer experiences
$1.58B
71/100
7th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series E
Offering conversational AI platforms
$392M
71/100
8th
Logo for Front
Front
2013, San Francisco (United States), Series D
Provider of a customer service platform with AI-powered support tools
$204M
70/100
9th
Logo for Lucidworks
Lucidworks
2007, San Francisco (United States), Series F
Provider of AI-powered search and discovery platform for digital experiences
$218M
69/100
10th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
90th
Logo for Interactions
Interactions
2004, Franklin (United States), Acquired
AI-based conversational virtual assistant solutions
$181M
54/100
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Interactions's Investments and acquisitions

Interactions has made no investments or acquisitions yet.

Reports related to Interactions

Here is the latest report on Interactions's geography:

News related to Interactions

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Media has covered Interactions for a total of 2 events in the last 1 year, 1 of them has been about company updates.
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