When was Interactions founded?

Interactions was founded in 2004 and raised its 1st funding round 1 year after it was founded.

Where is Interactions located?

Interactions is headquartered in Franklin, United States. It is registered at LOW BROOMHILL,LOW ROW,BRAMPTON,ENGLAND,CA8 2LT.

Who is the current CEO of Interactions?

Michael Cloran and Michael Iacobucci s of Interactions.

How many employees does Interactions have?

As of May 31, 2026, the latest employee count at Interactions is 268.

Is Interactions a funded company?

Interactions is a funded company, having raised a total of $181M across 16 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Jul 2005.

When was the latest funding round of Interactions?

Interactions' latest funding was a $***** Grant (prize money) round on Dec 01, 2018, with participation from 1 investor.

What is the annual revenue of Interactions?

Annual revenue of Interactions is less than £1M as on Sep 30, 2024

Where does Interactions rank among its competitors?

Interactions ranks 73rd amongst 2907 active competitors, of which 366 are funded. It stands 8th in terms of total funding among its competitors. The most recent competitor to raise funding was Sierra, which secured $950M in May, 2026.

Who are the top competitors of Interactions?

Interactions' top competitors include HubSpot, Dialpad and Forethought AI. Among them, Sierra secured the most recent funding round in May, 2026.

Interactions - 2026 Company Profile, Team, Funding, Competitors & Financials

Interactions is an acquired company based in Franklin (United States), founded in 2004 by Michael Cloran. It operates as an AI-based conversational virtual assistant solutions. Interactions has raised $181M in funding from investors like Sigma Partners, Comcast Ventures and Revolution. The company has 2907 active competitors, including 366 funded and 123 that have exited. Its top competitors include companies like HubSpot, Dialpad and Forethought AI.

Company Details

Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyalty/rewards. In Nov'14, AT&T gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.

Website: interactions.com
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Registered Address: LOW BROOMHILL,LOW ROW,BRAMPTON,ENGLAND,CA8 2LT

Key Metrics

Founded Year

2004

Location

Franklin, United States

Stage

Acquired

Total Funding

$181M in 16 rounds

Latest Funding Round

Grant (prize money), Dec 01, 2018, $*****

Investors

Sigma Partners & 17 more

Ranked

73^rd among 2907 active competitors

Annual Revenue

£0 - £1M as on Sep 30, 2024

Employee Count

268 as on May 31, 2026

Similar Companies

HubSpot & 1983 more

Exit Details

Acquired by SoundHound (Sep 10, 2025)

View Interactions' full profile

Interactions is associated with 3 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
INTERACTION TECHNOLOGIES LIMITED CIN: 3434840 , United Kingdom, Active	Sep 15, 1997	$0 - $1M (As on Sep 30, 2024)	2 (As on Sep 30, 2024)
INTERACTIONS VIRTUAL ASSISTANT INDIA LLP CIN: AAP-8763 , India, Active	Jul 11, 2019	-	24 (As on Oct 31, 2024)
Interactions Corporation CIN: 200800098 , United States, Active	Dec 31, 1999	-	199 (As on Dec 31, 2024)	-

Interactions got acquired by SoundHound on Sep 10, 2025.

Click here to take a look at Interactions's acquisition in detail

Interactions has raised a total funding of $181M over 16 rounds. Its first funding round was on Jul 2005. Its latest funding round was a Grant (prize money) round on Dec 01, 2018 for $*****. 1 investor participated in its latest round. Interactions has 18 institutional investors.

Here is the list of recent funding rounds of Interactions:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Dec 01, 2018	9684054	Grant (prize money)	2094571	6393608	8070973	9592252
Dec 01, 2016	1267219	Grant (prize money)	7135514	2400044	2708189	Europa
Aug 09, 2016	1008785	Series E	8935901	7565700	Revolution & 2 more	Sigma Partners & 1 more

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View details of Interactions's funding rounds and investors

The founders of Interactions is Michael Cloran. Michael Iacobucci is the CEO of Interactions.

Here are the details of Interactions' key team members:

Michael Cloran: Founder, Chairman, and CEO of Interactions.
Michael Iacobucci: CEO of Interactions.
Contact Info: 1 email address

View details of Interactions's Founder profiles and Board Members

Interactions' employee count trend

Interactions has 268 employees as of May 26. Here is Interactions's employee count trend over the years:

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Top competitors of Interactions include HubSpot, Dialpad and Forethought AI. Here is the list of Top 10 competitors of Interactions, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	HubSpot 2005, Cambridge (United States), Public	Provider of a platform offering marketing, sales, and customer service software	$101M	Cross Creek, Sequoia Capital & 22 others	88/100
2nd	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, OMERS & 42 others	80/100
3rd	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 34 others	72/100
4th	Decagon 2023, San Francisco (United States), Series D	Developer of an AI platform for customer experience automation	$481M	Accel, Andreessen Horowitz & 25 others	72/100
5th	Observe.AI 2017, Redwood City (United States), Series C	Provider of AI-powered conversation intelligence and automation for contact centers	$214M	SoftBank Vision Fund, Nexus Venture Partners ... & 21 others	71/100
6th	Sierra 2023, San Francisco (United States), Series E	Developer of an AI agent operating system for customer experiences	$1.58B	Greenoaks, Sequoia Capital & 5 others	71/100
7th	Front 2013, San Francisco (United States), Series D	Provider of a customer service platform with AI-powered support tools	$204M	Sequoia Capital, Salesforce Ventures & 40 others	71/100
8th	EliseAI 2017, New York City (United States), Series E	Offering conversational AI platforms	$392M	Sapphire Ventures, Point72 Ventures & 18 others	71/100
9th	Lucidworks 2007, San Francisco (United States), Series F	Provider of AI-powered search and discovery platform for digital experiences	$218M	Granite Ventures, Walden International & 10 others	70/100
10th	LivePerson 1995, New York City (United States), Acquired	Provider of conversational AI platform for digital customer and agent experiences	-	Alpha Venture Partners, JANA Partners & 10 others	69/100
73rd	Interactions 2004, Franklin (United States), Acquired	AI-based conversational virtual assistant solutions	$181M	Hercules Capital, Ares Capital Corporation ... & 16 others	57/100