Interactions - About the company
Interactions is an acquired company based in Franklin (United States), founded in 2004. It operates as an AI-based conversational virtual assistant solutions. Interactions has raised $181M in funding from investors like Sigma Partners, Comcast Ventures and Revolution. The company has 3065 active competitors, including 373 funded and 126 that have exited. Its top competitors include companies like HubSpot, Dialpad and Forethought AI.
Company Details
Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyalty/rewards. In Nov'14, AT&T gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.
- Website
- interactions.com
- Registered Address
- LOW BROOMHILL,LOW ROW,BRAMPTON,ENGLAND,CA8 2LT
Key Metrics
Founded Year
2004
Location
Franklin, United States
Stage
Acquired
Total Funding
$181M in 16 rounds
Latest Funding Round
Investors
Ranked
90th among 3065 active competitors
Annual Revenue
£0 - £1M as on Sep 30, 2024
Employee Count
262 as on Jun 30, 2026
Exit Details
Acquired by SoundHound (Sep 10, 2025)
Legal entities associated with Interactions
Interactions is associated with 3 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
INTERACTION TECHNOLOGIES LIMITED CIN: 3434840 , United Kingdom, Active | Sep 15, 1997 | £0 - £1M (As on Sep 30, 2024) | 2 (As on Sep 30, 2024) | |
INTERACTIONS VIRTUAL ASSISTANT INDIA LLP CIN: AAP-8763 , India, Active | Jul 11, 2019 | ₹10 - ₹50 Cr (As on Mar 31, 2025) | 24 (As on Oct 31, 2024) | |
Interactions Corporation CIN: 200800098 , United States, Active | Dec 31, 1999 | - | 199 (As on Dec 31, 2024) | - |
Interactions's acquisition details
Interactions got acquired by SoundHound on Sep 10, 2025.
Click here to take a look at Interactions's acquisition in detail
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Interactions's funding and investors
Interactions has raised a total funding of $181M over 16 rounds. Its first funding round was on Jul 2005. Its latest funding round was a Grant (prize money) round on Dec 01, 2018 for $*****. 1 investor participated in its latest round. Interactions has 18 institutional investors.
Here is the list of recent funding rounds of Interactions:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Dec 01, 2018 | 7925509 | Grant (prize money) | 4372530 | 7370343 | 8871395 | 5129725 |
Dec 01, 2016 | 3601651 | Grant (prize money) | 7573383 | 6679320 | 3667621 | |
Aug 09, 2016 | 8147396 | Series E | 9139672 | 4702110 |
View details of Interactions's funding rounds and investors
Interactions' founders and board of directors
Founder? Claim ProfileInteractions' employee count trend
Interactions has 262 employees as of Jun 26. Here is Interactions's employee count trend over the years:
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Interactions's Competitors and alternates
Top competitors of Interactions include HubSpot, Dialpad and Forethought AI. Here is the list of Top 10 competitors of Interactions, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 88/100 | |
2nd | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
3rd | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 72/100 | |
4th | Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $481M | 72/100 | |
5th | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 71/100 | |
6th | Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 71/100 | |
7th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 71/100 | |
8th | Front 2013, San Francisco (United States), Series D | Provider of a customer service platform with AI-powered support tools | $204M | 70/100 | |
9th | Lucidworks 2007, San Francisco (United States), Series F | Provider of AI-powered search and discovery platform for digital experiences | $218M | 69/100 | |
10th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
90th | Interactions 2004, Franklin (United States), Acquired | AI-based conversational virtual assistant solutions | $181M | 54/100 |
Looking for more details on Interactions's competitors? Click here to see the top ones
Interactions's Investments and acquisitions
Interactions has made no investments or acquisitions yet.
Reports related to Interactions
Here is the latest report on Interactions's geography:
News related to Interactions
Media has covered Interactions for a total of 2 events in the last 1 year, 1 of them has been about company updates.
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SoundHound AI Acquires Interactions To Expand Enterprise Voice SolutionsBenzinga•Sep 09, 2025•SoundHound, Interactions
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Bottomline Appoints Bruce Bowden Chief Financial OfficerGlobeNewswire•Mar 02, 2021•Bottomline Technologies, Interactions
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