Open - About the company
Open is a seed company based in Middletown (United States), founded in 2024 by Mohammad Gharbat and Shanur Rahman. It operates as a Provider of an AI platform automating customer support across channels. Open has raised $2.02M in funding, with a current valuation of $*****. The company has 7002 active competitors, including 587 funded and 296 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
Provider of an AI platform automating customer support across channels. The platform offers AI chat, calls, email, and social support. It integrates with existing helpdesks and back-office tools. The platform analyzes intent, routes inquiries, and automates resolutions. It also provides customer insights and knowledge gap detection.
- Website
- www.open.cx/
- Registered Address
- BANK HOUSE,2-4 WOOD STREET,SWINDON,WILTSHIRE,SN1 4AB
Key Metrics
Founded Year
2024
Location
Middletown, United States
Stage
Seed
Total Funding
$2.02M in 2 rounds
Latest Funding Round
Post Money Valuation
$***** as on Jan 01, 2024
Investors
Ranked
763rd among 7002 active competitors
Similar Companies
Legal entities associated with Open
Open is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
ARENA INTERIOR DESIGN AND DEVELOPMENT LIMITED CIN: 7534545 , United Kingdom, Active | Jun 26, 2023 | - | 1 (As on Mar 31, 2025) |
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Open's funding and investors
Open has raised a total funding of $2.02M over 2 rounds. Its first funding round was on 2024. Its latest funding round was a Seed round on Jan 27, 2025 for $*****. 3 investors participated in its latest round. Open has 2 institutional investors and 2 angel investors.
Here is the list of recent funding rounds of Open:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jan 27, 2025 | 6056159 | Seed | 6496354 | 2626169 | 4235246 | 1493626 |
2024 | 8152 | Seed | 3675 | 5751 | 7952 |
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Open's founders and board of directors
Founder? Claim ProfileThe founders of Open are Mohammad Gharbat and Shanur Rahman.
Here are the details of Open's key team members:
- Mohammad Gharbat: Co-Founder of Open and founder of 1 other company.
- Shanur Rahman: Co-Founder of Open and founder of 1 other company. Contact Info: 1 email address
View details of Open's Founder profiles and Board Members
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Open's Competitors and alternates
Top competitors of Open include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Open, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
8th |  Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
9th |  Five9 2001, San Ramon (United States), Acquired | Provider of cloud contact center software with AI and automation | $84.1M | 75/100 | |
10th |  Vonage 2001, Holmdel (United States), Acquired | Provider of contact center business communication solutions | $645M | 75/100 | |
763rd | Open 2024, Middletown (United States), Seed | Provider of an AI platform automating customer support across channels | $2.02M | 33/100 |
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Open's Investments and acquisitions
Open has made no investments or acquisitions yet.
Reports related to Open
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