When was Open founded?

Open was founded in 2024 and raised its 1st funding round within a year of its incorporation.

Where is Open located?

Open is headquartered in Middletown, United States. It is registered at BANK HOUSE,2-4 WOOD STREET,SWINDON,WILTSHIRE,SN1 4AB.

Which legal entities is Open associated with?

Open is associated with ARENA INTERIOR DESIGN AND DEVELOPMENT LIMITED.

Is Open a funded company?

Open is a funded company, having raised a total of $2.02M across 2 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on 2024.

When was the latest funding round of Open?

Open's latest funding was a $***** Seed round on Jan 27, 2025, with participation from 3 investors. Its primary sector is Chatbots. In United States, the Chatbots sector has seen $1.84B in funding in 2026 to date.

Where does Open rank among its competitors?

Open ranks 784th amongst 6430 active competitors, of which 591 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Open?

Open's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Open - 2026 Company Profile, Team, Funding & Competitors

Company Details

Provider of an AI platform automating customer support across channels. The platform offers AI chat, calls, email, and social support. It integrates with existing helpdesks and back-office tools. The platform analyzes intent, routes inquiries, and automates resolutions. It also provides customer insights and knowledge gap detection.

Website: www.open.cx/
Registered Address: BANK HOUSE,2-4 WOOD STREET,SWINDON,WILTSHIRE,SN1 4AB

Key Metrics

Founded Year

2024

Location

Middletown, United States

Stage

Seed

Total Funding

$2.02M in 2 rounds

Latest Funding Round

Seed, Jan 27, 2025, $*****

Investors

Y Combinator & 3 more

Ranked

784^th among 6430 active competitors

Similar Companies

Zendesk & 6646 more

View Open's full profile

Open is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
ARENA INTERIOR DESIGN AND DEVELOPMENT LIMITED CIN: 7534545 , United Kingdom, Active	Jun 26, 2023	-	1 (As on Mar 31, 2025)

Open has raised a total funding of $2.02M over 2 rounds. Its first funding round was on 2024. Its latest funding round was a Seed round on Jan 27, 2025 for $*****. 3 investors participated in its latest round. Open has 2 institutional investors and 2 angel investors.

Here is the list of recent funding rounds of Open:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jan 27, 2025	6915988	Seed	5283277	3058282	1150592	3493941
2024	9732	Seed	6503	4157	9960	Y Combinator

Access funding benchmarks and valuations. Sign up today!

View details of Open's funding rounds and investors

The founders of Open are Mohammad Gharbat and Shanur Rahman.

Here are the details of Open's key team members:

Mohammad Gharbat: Co-Founder of Open and founder of 1 other company.
Shanur Rahman: Co-Founder of Open and founder of 1 other company.
Contact Info: 1 email address

View details of Open's Founder profiles and Board Members

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of Open include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Open, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, General Catalyst & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	New Enterprise Associates, SoftBank Group ... & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Bessemer Venture Partners, Iconiq Capital ... & 41 others	80/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, Andreessen Horowitz & 42 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 17 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Union Square Ventures ... & 40 others	79/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Blume Venture & 64 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	77/100
784th	Open 2024, Middletown (United States), Seed	Provider of an AI platform automating customer support across channels	$2.02M	Y Combinator, Spacetime & 2 others	33/100