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Voca - About the company

Voca is an acquired company based in New York City (United States), founded in 2017 by Einav Itamar and Alan Bekker. It operates as an AI based customer conversation automation platform. Voca has raised $6M in funding from investors like Lool Ventures, Flint Capital and American Express Ventures. The company has 6103 active competitors, including 421 funded and 163 that have exited. Its top competitors include companies like Dialpad, Observe.AI and Forethought AI.

Company Details

AI based customer conversation automation platform. It provides an automated human voice system to make the voice sound as natural as possible and optimize customer satisfaction, convert and qualify leads. Its machine learning algorithm analyzes the intent of customers and creates a customized call script. It leads the customer through the initial steps of the purchase funnel and then coordinates a follow up call with a human agent.
Website
voca.ai
Social
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Email ID
*****@voca.ai
Phone Number
+1 **********
Key Metrics
Founded Year
2017
Location
New York City, United States
Stage
Acquired
Total Funding
$6M in 2 rounds
Latest Funding Round
Ranked
Employee Count
4 as on Aug 31, 2026
Similar Companies
Exit Details
Acquired by Snap (Nov 11, 2020)

Voca's acquisition details

Voca got acquired by Snap on Nov 11, 2020 at an acquisition amount of $*****.
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Voca's funding and investors

Voca has raised a total funding of $6M over 2 rounds. Its first funding round was on Dec 2018. Its latest funding round was a Seed round on Oct 23, 2019 for $*****. 3 investors participated in its latest round. Voca has 4 institutional investors.

Here is the list of recent funding rounds of Voca:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Oct 23, 2019
6855697
Seed
5630549
8935999
7210916
1515557
Dec 2018
9763502
Seed
5419809
1280046
6664799
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Voca's founders and board of directors

Founder? Claim Profile
The founders of Voca are Einav Itamar and Alan Bekker.
Here are the details of Voca's key team members:

Voca's employee count trend

Voca has 4 employees as of Aug 26. Here is Voca's employee count trend over the years:
Employee count trend for Voca
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Voca's Competitors and alternates

Top competitors of Voca include Dialpad, Observe.AI and Forethought AI. Here is the list of Top 10 competitors of Voca, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
2nd
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
72/100
3rd
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
4th
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$476M
71/100
5th
Logo for Sierra
Sierra
2023, San Francisco (United States), Series E
A conversational AI platform that helps businesses to build customer experiences
$1.58B
71/100
6th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
70/100
7th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series F
Offering conversational AI platforms
$742M
69/100
8th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
9th
Logo for Lorikeet
Lorikeet
2023, San Francisco (United States), Series A
AI-powered customer support platform
$49M
68/100
10th
Logo for Qualified
Qualified
2018, San Francisco (United States), Acquired
Provider of conversational marketing platform
$163M
68/100
192nd
Logo for Voca
Voca
2017, New York City (United States), Acquired
AI based customer conversation automation platform
$6M
45/100
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Voca's Investments and acquisitions

Voca has made no investments or acquisitions yet.

Reports related to Voca

Here is the latest report on Voca's sector:

News related to Voca

•
•
Snap Acquires AI Voice Startup for $70 MillionLos Angeles Business Journal•Nov 11, 2020•Snap, Voca, Snapchat
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