When was Afiniti founded?

Afiniti was founded in 2006 and became a unicorn in 2018, reaching the milestone in 12 years. It raised its 1st funding round 8 years after its incorporation.

Where is Afiniti located?

Afiniti is headquartered in Dublin, Ireland. It is registered at 13 Queen's Road, Aberdeen, AB15 4YL.

How many employees does Afiniti have?

As of Sep 30, 2026, the latest employee count at Afiniti is 1070.

Is Afiniti a funded company?

Afiniti is a funded company, having raised a total of $104M across 4 funding rounds to date. The company's 1st funding round was a $26.5M Series C round, raised on Jul 2014.

How much is Afiniti worth?

The latest valuation of Afiniti is $1.6B as of Apr 14, 2017.

When was the latest funding round of Afiniti?

Afiniti's latest funding was a $150M Conventional Debt round on Jul 07, 2020, with participation from 1 investor.

Is Afiniti a Customer Service Software company?

The primary sectors of Afiniti are Customer Service Software and Artificial Intelligence.

Where does Afiniti rank among its competitors?

Afiniti ranks 5th amongst 256 active competitors, of which 39 are funded. It stands 2nd in terms of total funding among its competitors. The most recent competitor to raise funding was Aveni, which secured $16.1M in Jun, 2026.

Who are the top competitors of Afiniti?

Afiniti's top competitors include NiCE, Aveni and Mihup. Among them, Aveni secured the most recent funding round in June, 2026.

Afiniti - 2026 Company Profile, Team, Funding, Competitors & Financials

Afiniti is a series D company based in Dublin (Ireland), founded in 2006. It operates as a Call center behavioural pairing solution. Afiniti has raised $104M in funding, with a current valuation of $1.6B. The company has 256 active competitors, including 39 funded and 37 that have exited. Its top competitors include companies like NiCE, Aveni and Mihup.

Sectors and market segments that Afiniti operate in

Afiniti serves in the Native AI market segments.The primary business model of Afiniti is:

Native AI > Artificial Intelligence > ***** **** > ***** ******

Company Details

Afiniti offers an AI-based customer interaction analytics solution for businesses. This solution analyzes customer interactions and on the basis of their behavioral traits, it pairs customers and support agents. Whenever a customer reaches out to a customer support team through chat, email, or other media, it provides a unique customer identification number and starts the data chaining process which can be used to assign appropriate support agents to the customer. This process reduces customer turn around time and improves the efficiency of their works. Clients include Sky, Virgin Media, Casers, and AXA Direct.

Website: www.afiniti.com/
Social
Registered Address: 13 Queen's Road, Aberdeen, AB15 4YL

Key Metrics

Founded Year

2006

Location

Dublin, Ireland

Stage

Series D

Total Funding

$104M in 4 rounds

Latest Funding Round

Conventional Debt, Jul 07, 2020, $150M

Post Money Valuation

$1.6B as on Apr 14, 2017

Investors

Greyrock Investments & 18 more

Ranked

5^th among 256 active competitors

Employee Count

1,070 as on Sep 30, 2026

Similar Companies

Observe.AI & 1435 more

View Afiniti's full profile

Afiniti is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
AFINITI LIMITED CIN: SC202137 , United Kingdom, Active	Dec 05, 1999	-	3 (As on Dec 31, 2019)
AFINITI INC. CIN: 550872266 , United States, Active		-	213 (As on Dec 31, 2024)	-

Afiniti has raised a total funding of $104M over 4 rounds. Its first funding round was on Jul 2014. Its latest funding round was a Conventional Debt round on Jul 07, 2020 for $150M. 1 investor participated in its latest round. Afiniti has 14 institutional investors and 5 angel investors.

Here is the list of recent funding rounds of Afiniti:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jul 07, 2020	$150M	Conventional Debt	-	-	-	Vistacreditpartners
Oct 23, 2018	$60M	Conventional Debt	-	-	-	GAM, The Resource Group, Zeke Capital Advisors, Ivan Seidenberg, Fred Ryan
Oct 28, 2016	$77.8M	Series D	-	-	-	GAM, The Resource Group, Zeke Capital Advisors, Ivan Seidenberg, Fred Ryan

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View details of Afiniti's funding rounds and investors

Afiniti's Board of Directors

Afiniti's board has 1 active member. Alan James Carmichael is independent board member.

Here is the list of Afiniti's board of directors:

Name	Type	Representing	Status	Duration
Corrina Ann Jorgensen	Team	-	Past	15y 10m
Alan James Carmichael	Independent board member	-	Current	26y 3m
Christopher Tanner	Independent board member	-	Past	3y 3m
Peter Bailey	Independent board member	-	Past	1y 9m
Neville Brauer	Independent board member	-	Past	16y 8m
Roger Gordon Connon	Independent board member	-	Past	0y 5m
Nicola Diane Mair	Independent board member	-	Past	3y 4m
Tony Mccandless	Independent board member	-	Past	0y 2m

Afiniti's employee count trend

Afiniti has 1,070 employees as of Sep 26. Here is Afiniti's employee count trend over the years:

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Top competitors of Afiniti include NiCE, Aveni and Mihup. Here is the list of Top 10 competitors of Afiniti, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	NiCE 1986, Hoboken (United States), Public	Developer of platforms automating customer service using artificial intelligence	-	HarbourVest Partners, Morgan Stanley & 10 others	71/100
2nd	Aveni Series B	Developer of natural language processing software for financial services compliance	$35.8M	Tricapital, Puma Private Equity & 13 others	62/100
3rd	Mihup 2016, Kolkata (India), Series A	Developer of voice artificial intelligence platforms for automotive and contact	$10.8M	Accel, Ideaspring Capital & 19 others	61/100
4th	CallMiner 2002, Waltham (United States), Series D	Developer of conversation intelligence and automation software for customer experience	$152M	Inflexion Partners, Sigma Partners & 11 others	60/100
5th	Afiniti 2006, Dublin (Ireland), Series D	Call center behavioural pairing solution	$104M	Greyrock Investments, Liberty Global & 17 others	59/100
6th	Behavioral Signal Technologies 2016, Los Angeles (United States), Series A	Provider of emotion and behavior artificial intelligence via voice analysis	-	Brookstreet Equity Partners, Rogue Venture Partners ... & 2 others	58/100
7th	EdgeTier 2015, Dublin (Ireland), Series A	AI based customer service software	$8.14M	Episode 1 Ventures, Smedvig Capital & 3 others	57/100
8th	Voci Technologies 2006, Pittsburgh (United States), Acquired	Hardware accelerated speech recognition technology	$17.5M	BlueTree Allied Angels, Wexford Capital & 9 others	55/100
9th	Sabio 1998, London (United Kingdom), Early Stage	Cloud based contact centre performance management platform	$29.2M	Ocorian, Horizon Capital & 14 others	55/100
10th	VoiceBase 2010, San Francisco (United States), Acquired	Provider of call center analytics solutions	$31.5M	Band of Angels, Ecosystem Ventures & 3 others	54/100