Where is Avtex located?

Avtex is headquartered in Minneapolis, United States.

How many employees does Avtex have?

As of Apr 30, 2026, the latest employee count at Avtex is 168.

Is Avtex a funded company?

Avtex is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does Avtex rank among its competitors?

Avtex ranks 475th amongst 2076 active competitors, of which 182 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Avtex?

Avtex's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Avtex - 2026 Company Profile, Funding & Competitors

Avtex is an acquired company based in Minneapolis (United States), founded in 1972. It operates as an Optimizing customer experience through technology and empathy at the point of conversation. The company has 2076 active competitors, including 182 funded and 194 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

Optimizing customer experience through technology and empathy at the point of conversation. They provide customer experience consulting, software, and technology services, focusing on contact center solutions, CRM, AI, and analytics. They help organizations maximize technology investments and create exceptional customer experiences. They offer services like AI-powered insights, CX strategy and design, contact center technology implementation, data analytics, and CRM optimization. Their solutions include analytics, security, and connectors to streamline business processes. They focus on delivering tailored solutions for various industries, modernizing contact centers, and improving agent performance. They offer managed services for contact center management. They leverage cloud-based platforms and offer digital transformation through blogs, client stories, events, and guides. They combine technology and empathy to improve customer relationships, offering consulting, software, and technology services.

Website: avtex.com
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Email ID: *****@avtex.com

Key Metrics

Founded Year

1972

Location

Minneapolis, United States

Stage

Acquired

Investors

Longshore Capital Partners

Ranked

475^th among 2076 active competitors

Employee Count

168 as on Apr 30, 2026

Investment & Acquisitions

Aria Solutions & 9 more

Similar Companies

Zendesk & 1854 more

Exit Details

Acquired by TTEC (Mar 02, 2021)

View Avtex's full profile

Avtex is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Avtex Solutions, LLC CIN: 26-2002273 , United States, Active	Dec 31, 1971	-	-	-

Avtex got acquired by TTEC on Mar 02, 2021.

Click here to take a look at Avtex's acquisition in detail

Avtex is a funded company. Avtex has 1 institutional investor.

View details of Avtex's funding rounds and investors

Avtex's employee count trend

Avtex has 168 employees as of Apr 26. Here is Avtex's employee count trend over the years:

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Top competitors of Avtex include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Avtex, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	84/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Cisco Investments & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, EDBI & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Bessemer Venture Partners, Index Ventures ... & 41 others	80/100
6th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 18 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Founders Fund & 40 others	78/100
9th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
10th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	77/100
475th	Avtex 1972, Minneapolis (United States), Acquired	Optimizing customer experience through technology and empathy at the point of conversation	-	Longshore Capital Partners	30/100

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Avtex has not made any investments yet. Avtex has made 10 acquisitions.

Here is the list of latest three $acquisitions:

Filter this list

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Oct 27, 2020	Acquisition	Aria Solutions	1997	Calgary (Canada)
May 22, 2019	Acquisition	NuSoft Solutions	2000	Bloomfield Hills (United States)
Feb 14, 2019	Acquisition	AVDS	1992	Houston (United States)