Where is Basedesk located?

Basedesk is headquartered in Johannesburg, South Africa.

How many employees does Basedesk have?

As of Apr 30, 2026, the latest employee count at Basedesk is 1.

Is Basedesk a funded company?

Basedesk is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does Basedesk rank among its competitors?

Basedesk ranks 2562nd amongst 2048 active competitors, of which 181 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Basedesk?

Basedesk's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Basedesk - 2026 Company Profile & Competitors

Company Details

Cloud-based customer service management solutions. It assists businesses in streamlining customer interactions and improving customer satisfaction. It offers tools for managing customer inquiries and supporting tickets through various channels such as email, chat, and phone. It streamlines ticket management, improves customer satisfaction, and optimizes support operations for businesses.

Website: www.basedesk.co.za/
Social
Email ID: *****@basedesk.co.za

Key Metrics

Founded Year

2023

Location

Johannesburg, South Africa

Stage

Unfunded

Ranked

2562^nd among 2636 competitors

Employee Count

1 as on Apr 30, 2026

Similar Companies

Zendesk & 1832 more

View Basedesk's full profile

Basedesk has not raised any funding rounds yet.

Basedesk's employee count trend

Basedesk has 1 employees as of Apr 26. Here is Basedesk's employee count trend over the years:

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Top competitors of Basedesk include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Basedesk, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Tiger Global Management & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Index Ventures & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Index Ventures, Bessemer Venture Partners ... & 41 others	80/100
6th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 17 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	79/100
9th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Founders Fund & 40 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
2562nd	Basedesk 2023, Johannesburg (South Africa), Unfunded	Cloud-based customer service management solutions	-	-	15/100