Where is BrainCX located?

BrainCX is headquartered in Wilmington, United States.

How many employees does BrainCX have?

As of May 31, 2026, the latest employee count at BrainCX is 22.

Is BrainCX a funded company?

BrainCX is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does BrainCX rank among its competitors?

BrainCX ranks 1598th amongst 2409 active competitors, of which 244 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of BrainCX?

BrainCX's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

BrainCX - 2026 Company Profile & Competitors

BrainCX is an unfunded company based in Wilmington (United States), founded in 2020. It operates as an AI based contact center platform for customer support. BrainCX has not raised any funding yet. The company has 2409 active competitors, including 244 funded and 232 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

AI based contact center platform for customer support. Features include call center outsourcing for customer service, help desk assistance, technical support, recruiting, billing, and telemarketing. It leverages AI-powered chatbots, messaging solutions, and video and voice support to engage customers on preferred channels.

Website: braincx.com
Social

Key Metrics

Founded Year

2020

Location

Wilmington, United States

Stage

Unfunded

Ranked

1598^th among 2409 active competitors

Employee Count

22 as on May 31, 2026

Similar Companies

Zendesk & 2265 more

View BrainCX's full profile

BrainCX has not raised any funding rounds yet.

BrainCX's employee count trend

BrainCX has 22 employees as of May 26. Here is BrainCX's employee count trend over the years:

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Top competitors of BrainCX include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of BrainCX, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	85/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, General Catalyst & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Index Ventures, Bessemer Venture Partners ... & 41 others	80/100
6th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 17 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Founders Fund & 40 others	79/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
1598th	BrainCX 2020, Wilmington (United States), Unfunded	AI based contact center platform for customer support	-	-	21/100