When was Bright Pattern founded?

Bright Pattern was founded in 2010 and raised its 1st funding round within a year of its incorporation.

Where is Bright Pattern located?

Bright Pattern is headquartered in San Bruno, United States. It is registered at 6210 STONERIDGE MALL RD STE 250,PLEASANTON,CA,94588,0.

How many employees does Bright Pattern have?

As of Mar 31, 2026, the latest employee count at Bright Pattern is 106.

Is Bright Pattern a funded company?

Bright Pattern is a funded company, having raised a total of $1.5M across 2 funding rounds to date. The company's 1st funding round was a $***** Angel round, raised on Oct 01, 2010.

When was the latest funding round of Bright Pattern?

Bright Pattern's latest funding was a $***** Seed round on Oct 10, 2012, with participation from 1 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $1.9B in funding in 2026 to date.

Where does Bright Pattern rank among its competitors?

Bright Pattern ranks 126th amongst 1983 active competitors, of which 181 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Bright Pattern?

Bright Pattern's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Bright Pattern - 2026 Company Profile, Team, Funding & Competitors

Bright Pattern is a seed company based in San Bruno (United States), founded in 2010. It operates as a Cloud-based contact center and customer experience management platform. Bright Pattern has raised $1.5M in funding. The company has 1983 active competitors, including 181 funded and 190 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

Cloud-based contact center and customer experience management platform. Combines voice, web and mobile chat, mobile-in-app, email, social media, knowledgebase, service desk, and skill-based routing providing a unified contact center platform providing both inbound and outbound services. It can also be integrated with CRM provider Salesforce.

Website: www.brightpattern.com/
Social
Email ID: *****@brightpattern.com
Registered Address: 6210 STONERIDGE MALL RD STE 250,PLEASANTON,CA,94588,0

Key Metrics

Founded Year

2010

Location

San Bruno, United States

Stage

Seed

Total Funding

$1.5M in 2 rounds

Latest Funding Round

Seed, Oct 10, 2012, $*****

Investors

Cervin

Ranked

126^th among 1983 active competitors

Employee Count

106 as on Mar 31, 2026

Similar Companies

Zendesk & 1769 more

View Bright Pattern's full profile

Bright Pattern is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
BRIGHT PATTERN, INC CIN: 32091367949 , United States, Active		-	-	-

Bright Pattern has raised a total funding of $1.5M over 2 rounds. Its first funding round was on Oct 01, 2010. Its latest funding round was a Seed round on Oct 10, 2012 for $*****. 1 investor participated in its latest round. Bright Pattern has 1 institutional investor.

Here is the list of recent funding rounds of Bright Pattern:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Oct 10, 2012	9313707	Seed	8711938	7395560	9500473	2184568
Oct 01, 2010	5784101	Angel	1949724	2061177	8226552	1924428

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Bright Pattern's employee count trend

Bright Pattern has 106 employees as of Mar 26. Here is Bright Pattern's employee count trend over the years:

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Top competitors of Bright Pattern include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Bright Pattern, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, General Catalyst & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	Index Ventures, Temasek & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of an AI agent and helpdesk for customer service	$242M	Index Ventures, Kleiner Perkins & 39 others	80/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Google Ventures & 42 others	80/100
7th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, Salesforce Ventures & 17 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Union Square Ventures ... & 40 others	79/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	79/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	77/100
126th	Bright Pattern 2010, San Bruno (United States), Seed	Cloud-based contact center and customer experience management platform	$1.5M	Cervin	46/100