Chatwoot - About the company
Chatwoot is a seed company based in Newark (United States), founded in 2017 by Sojan Jose, Pranav Raj S and Nithin David Thomas. It operates as an Opensource omnichannel customer support platform. Chatwoot has raised $1.6M in funding from Goat Capital. The company has 1999 active competitors, including 181 funded and 190 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Opensource omnichannel customer support platform. It is a platform for businesses to manage conversations on Instant Messengers. Clients can connect their Facebook Pages and receive messages from customers in a separate dashboard as well as on their website. Key features include Real-time Reporting & Analytics dashboard; automatic agent assignment; Internal collaboration; FAQ's management. Monetizes through subscription-based pricing plans.
- Website
- www.chatwoot.com/
- Email ID
- *****@chatwoot.com
- Registered Address
- 391, VALIKULATHU, THODUPUZHA P.O. OLAMATTOM, THODUPUZHA, Idukki, IDUKKI, Kerala, India, 685584
Key Metrics
Founded Year
2017
Location
Newark, United States
Stage
Seed
Total Funding
$1.6M in 1 round
Latest Funding Round
Investors
Ranked
117th among 1999 active competitors
Annual Revenue
₹2.18Cr as on Mar 31, 2025
Employee Count
13 as on Apr 30, 2026
Legal entities associated with Chatwoot
Chatwoot is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
CHATWOOT PRIVATE LIMITED CIN: U72900KL2021PTC067019 , India, Active | Jan 19, 2021 | $258K (As on Mar 31, 2025) | - |
Sign up to download Chatwoot's company profile
Chatwoot's funding and investors
Chatwoot has raised a total funding of $1.6M over 1 round. Its latest funding round was a Seed round on Aug 09, 2021 for $*****. 5 investors participated in its latest round. Chatwoot has 4 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of Chatwoot:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Aug 09, 2021 | 8313416 | Seed | 7754873 | 9045925 | 5965673 | 9783860 |
Access funding benchmarks and valuations. Sign up today!View details of Chatwoot's funding rounds and investors
Chatwoot's founders and board of directors
Founder? Claim ProfileHere are the details of Chatwoot's key team members:
- Sojan Jose: Co-Founder of Chatwoot and founder of 1 other company.
- Pranav Raj S: Co-Founder of Chatwoot and founder of 1 other company. Contact Info: 1 email address
- Nithin David Thomas: Co-Founder of Chatwoot.
View details of Chatwoot's Founder profiles and Board Members
Chatwoot's employee count trend
Chatwoot has 13 employees as of Apr 26. Here is Chatwoot's employee count trend over the years:
Uncover Chatwoot's growth story! Sign up today!
Access Tracxn on any website
Install Tracxn ExtensionOur Google Chrome extension lets you view company details while browsing their websites
Chatwoot's Competitors and alternates
Top competitors of Chatwoot include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Chatwoot, ranked by Tracxn score:
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!
Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th | Provider of customer communications management platform | $12M | 81/100 | ||
5th |  Intercom 2011, San Francisco (United States), Series D | Provider of an AI agent and helpdesk for customer service | $242M | 80/100 | |
6th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
7th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 80/100 | |
8th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 79/100 | |
9th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 78/100 | ||
10th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 77/100 | |
117th | Chatwoot 2017, Newark (United States), Seed | Opensource omnichannel customer support platform | $1.6M | 47/100 |
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!Looking for more details on Chatwoot's competitors? Click here to see the top ones
Chatwoot's Investments and acquisitions
Chatwoot has made no investments or acquisitions yet.
News related to Chatwoot
•
Chatwoot Challenges Zendesk With Open Source Customer Engagement PlatformLaptopsmagazine•Aug 09, 2021•Chatwoot
Get curated news about company updates, funding rounds, M&A deals and others. Sign up today!Are you a Founder ?
FAQs about Chatwoot
Explore our recently published companies
- Svenskafukt - Sweden based, Unfunded company
- Ibmay - Germany based, Unfunded company
- Ainmane - Madikeri based, 2015 founded, Unfunded company
- Leafbridge - United Kingdom based, Unfunded company
- Austinengineeringcompany - 1937 founded, Unfunded company
- Becsmd - Baltimore based, 2014 founded, Unfunded company
