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CloudCherry - About the company

CloudCherry is an acquired company based in Salt Lake City (United States), founded in 2014 by Vinod Muthukrishnan and Nagendra CL. It operates as a Customer experience management software. CloudCherry has raised $38.7M in funding from investors like Vertex Ventures, Pelion Venture Partners and Cisco Investments, with last known valuation of $*****. The company has 425 active competitors, including 82 funded and 49 that have exited. Its top competitors include companies like Genesys, Zendesk and Exotel.

Company Details

CloudCherry offers customer experience management software. Through the software, users can create a survey and capture customer responses to measure NPS. Notable features include customer journey mapping, text analytics, question builder, reporting & analytics, third-party integration, and others. It caters to companies in multiple industries such as banking, retail, hospitality, and healthcare.
Registered Address
170 West Tasman Drive San Jose, CA 95134
Key Metrics
Founded Year
2014
Location
Salt Lake City, United States
Stage
Acquired
Total Funding
$38.7M in 10 rounds
Last Known Valuation
$***** as on May 18, 2015
Ranked
Employee Count
38 as on Aug 31, 2026
Similar Companies
Exit Details
Acquired by Cisco (Aug 26, 2019)

CloudCherry's acquisition details

CloudCherry got acquired by Cisco on Aug 26, 2019.
Click here to take a look at CloudCherry's acquisition in detail
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CloudCherry's funding and investors

CloudCherry has raised a total funding of $38.7M over 10 rounds. Its first funding round was on Oct 08, 2014. Its latest funding round was a Conventional Debt round on Aug 02, 2021 for $*****. 1 investor participated in its latest round. CloudCherry has 22 institutional investors and 26 angel investors.

Here is the list of recent funding rounds of CloudCherry:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Aug 02, 2021
7233180
Conventional Debt
8330887
7214754
5579572
5454186
Sep 06, 2018
6254466
Series A
4434992
7931096
1282308
May 09, 2018
5613807
Series A
5524009
3246797
4565147
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CloudCherry's founders and board of directors

Founder? Claim Profile
The founders of CloudCherry are Vinod Muthukrishnan and Nagendra CL.
Here are the details of CloudCherry's key team members:

CloudCherry's Board of Directors

CloudCherry's board has 2 active members. Vinod Muthukrishnan and Kalyan Kumar Vattipalli are part of team.
Here is the list of CloudCherry's board of directors:
Name
Type
Representing
Status
Duration
uwdbssl
Team
-
Past
8y 4m
fiibnwm
Team
-
Past
9y 3m
wpgkanp
Team
-
Past
2y 8m
gm{wgxi
Team
-
Current
2y 2m

CloudCherry's employee count trend

CloudCherry has 38 employees as of Aug 26. Here is CloudCherry's employee count trend over the years:
Employee count trend for CloudCherry
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CloudCherry's Competitors and alternates

Top competitors of CloudCherry include Genesys, Zendesk and Exotel. Here is the list of Top 10 competitors of CloudCherry, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
2nd
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
3rd
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
4th
Personalized marketing tools for e-commerce businesses
$488M
73/100
5th
Logo for Fullstory
Fullstory
2014, Atlanta (United States), Series D
Provider of behavioral data analytics platform with AI-driven insights and automations
$196M
71/100
6th
Logo for Sprinklr
Sprinklr
2009, New York City (United States), Public
Cloud based customer experience management software
$578M
70/100
7th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
8th
Logo for Kapture
Kapture
2011, Bengaluru (India), Series A
Provider of AI-powered platform for customer experience and support automation
$21.3M
67/100
9th
Logo for SMG
SMG
1991, Kansas City (United States), Acquired
Provider of customer and employee experiences management solutions
-
65/100
10th
Logo for Easyrewardz
Easyrewardz
2011, Gurugram (India), Series B
Cloud-based CRM and loyalty platform solutions for managing customer relationships, loyalty programs, and sales interactions
$14.3M
65/100
33rd
Logo for CloudCherry
CloudCherry
2014, Salt Lake City (United States), Acquired
Customer experience management software
$38.7M
52/100
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CloudCherry's Latest cap tables and shareholding

Founders (largest shareholder) own 46.53%, Funds own 14.40%, Enterprises own 5.76% and Angels own 9.92%. The net worth of CloudCherry's founders is INR 7.08Cr as of May 18, 2015.
Shareholders Name
Post Round Holding %
Net worth
Cumulative Investment
Realised Returns
Unrealised Returns
Return Multiple
Founder
46.53%
7.08Cr
9520281
6987470
8397113
9985676
1898431
7056022
4630111
8303372
9793676
4328606
5703
2195
2436
1784
9808
5400
Fund
14.40%
2.19Cr
5399403
2339795
2183474
2139355
Enterprise
5.76%
87.6L
18014
14917
94618
48570
Angel
9.92%
1.51Cr
1014694
1985396
3716856
1812340
Other People
23.38%
3.55Cr
4387315
6056476
1201272
2368358
Total
99.99%
15.2Cr
8794058
1490198
7610093
5697137
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Notes: The column Net Worth represents the net worth of investments made by that entity, as per the latest cap table.
Disclaimer
View more details of CloudCherry's Shareholding

CloudCherry's Investments and acquisitions

CloudCherry has made no investments or acquisitions yet.

Reports related to CloudCherry

Here is the latest report on CloudCherry's sector:

News related to CloudCherry

•
Cisco Completes Acquisition Of CloudcherryBarchart•Oct 11, 2019•Cisco, CloudCherry
•
Cisco to Acquire CloudCherryFinSMEs•Aug 26, 2019•Cisco, CloudCherry, Vertex Ventures, Cisco Investments and 6 others
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