DeskPRO - About the company
DeskPRO is a series A company based in London (United Kingdom), founded in 2001 by Chris Padfield. It operates as a Provider of a help desk platform with AI and security. DeskPRO has raised $25M in funding from Elsewhere Partners. The company has 2434 active competitors, including 186 funded and 198 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.
Company Details
Provider of a help desk platform with AI and security. The platform offers support across multiple channels and deployment options, including cloud and on-premise. It allows organizations to deliver customer and employee experiences. The platform facilitates issue resolution and personalized support with customizable workflows and automations. It indexes content for accurate answers across channels and offers AI agent assistance. The platform provides security, compliance, and data privacy.
- Website
- www.deskpro.com/
- Social
- Registered Address
- 79 HARTFIELD ROAD,LONDON,UNITED KINGDOM,SW19 3ES
Key Metrics
Founded Year
2001
Location
London, United Kingdom
Stage
Series A
Total Funding
$25M in 1 round
Latest Funding Round
Investors
Ranked
85th among 2434 active competitors
Employee Count
69 as on Sep 30, 2026
Similar Companies
Legal entities associated with DeskPRO
DeskPRO is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
DESK PRO INC. CIN: 7252656 , United States, Active | Feb 12, 2024 | - | - | - |
DESKPRO LTD CIN: 4249340 , United Kingdom, Active | Jul 09, 2001 | - | 43 (As on Jan 31, 2025) |
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DeskPRO's funding and investors
DeskPRO has raised a total funding of $25M over 1 round. Its latest funding round was a Series A round on Jun 26, 2024 for $*****. 1 investor participated in its latest round. DeskPRO has 1 institutional investor.
Here is the list of recent funding rounds of DeskPRO:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jun 26, 2024 | 2079774 | Series A | 3423359 | 9902045 | 3348010 | 3496862 |
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DeskPRO's founders and board of directors
Founder? Claim ProfileThe founders of DeskPRO is Chris Padfield.
Here are the details of DeskPRO's key team members:
- Chris Padfield: Founder & CEO of DeskPRO.
View details of DeskPRO's Founder profiles and Board Members
DeskPRO's employee count trend
DeskPRO has 69 employees as of Sep 26. Here is DeskPRO's employee count trend over the years:
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DeskPRO's Competitors and alternates
Top competitors of DeskPRO include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of DeskPRO, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Provider of customer communications management platform | $12M | 80/100 | ||
4th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $3B | 80/100 | |
5th |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 79/100 | |
6th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
8th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
9th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
10th |  Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
85th | DeskPRO 2001, London (United Kingdom), Series A | Provider of a help desk platform with AI and security | $25M | 54/100 |
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DeskPRO's Investments and acquisitions
DeskPRO has made no investments or acquisitions yet.
Reports related to DeskPRO
Here is the latest report on DeskPRO's sector:
News related to DeskPRO
Media has covered DeskPRO for a total of 3 events in the last 1 year, 3 of them have been about company updates.
•
Deskpro Cloud and Deskpro Private Now Available in AWS MarketplaceBusiness Wire•Mar 03, 2026•DeskPRO
•
•
Austin-based Elsewhere Partners Raises $285 Million Fund to Invest in Software Companiessiliconhillsnews.com•Jun 26, 2024•Elsewhere Partners, DeskPRO
•
UK’s Deskpro secures €23.4M to help companies manage customer support requestsSilicon Canals•Jun 26, 2024•DeskPRO, Elsewhere Partners
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