Glia - About the company
Glia is a series D company based in New York City (United States), founded in 2012 by Justin Dipietro, Dan Michaeli and Carlos Paniagua. It operates as a Developer of an AI contact center platform for financial institutions. Glia has raised $152M in funding from Insight Partners and Entrepreneurs Roundtable Accelerator, with a current valuation of $1B. The company has 5332 active competitors, including 435 funded and 336 that have exited. Its top competitors include companies like Salesforce, HubSpot and Zendesk.
Sectors and market segments that Glia operate in
Glia serves in the FinTech, High Tech market segments.The primary business model of Glia are:Company Details
Developer of an AI contact center platform for financial institutions. The platform offers tools for customer self-service, agent assistance, and manager support. It provides features such as virtual assistants, automated routing, and cognitive quality management. The platform aims to improve customer interactions and streamline workflows.
- Website
- www.glia.com/
- Email ID
- *****@glia.com
- Registered Address
- New York, New York
Key Metrics
Founded Year
2012
Location
New York City, United States
Stage
Series D
Total Funding
$152M in 7 rounds
Latest Funding Round
Post Money Valuation
$1B as on Dec 31, 2022
Investors
Ranked
26th among 5332 active competitors
Employee Count
471 as on Aug 31, 2026
Investment & Acquisitions
Legal entities associated with Glia
Glia is associated with 4 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
KaKaWa OÜ CIN: 16085688 , Estonia, Active | Oct 27, 2020 | - | - | |
Bacabs OÜ CIN: 14702645 , Estonia, Active | Apr 10, 2019 | - | - | |
SaleMove OÜ CIN: 12977800 , Estonia, Active | Jan 13, 2016 | €10M - €50M (As on Dec 31, 2023) | 130 (As on Sep 30, 2024) | |
Glia Technologies, Inc. CIN: 455413857 , United States, Active | Dec 31, 1999 | - | 133 (As on Dec 31, 2024) | - |
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Glia's funding and investors
Glia has raised a total funding of $152M over 7 rounds. Its first funding round was on Jun 05, 2012. Its latest funding round was a Series D round on Mar 21, 2022 for $45M. 3 investors participated in its latest round. Glia has 8 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of Glia:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Mar 21, 2022 | $45M | Series D | $1B | - | ||
Jan 07, 2021 | $78M | Series C | - | - | ||
Mar 13, 2019 | $20M | Series B | - | - |
View details of Glia's funding rounds and investors
Glia's founders and board of directors
Founder? Claim ProfileHere are the details of Glia's key team members:
- Justin Dipietro: Co-Founder & Chief Strategy Officer of Glia. They serve on the board of 1 company.Contact Info: 1 email address
- Dan Michaeli: Co-Founder & CEO of Glia. Contact Info: 1 email address
- Carlos Paniagua: Co-Founder & CTO of Glia. Contact Info: 1 email address
Glia's Board of Directors
Glia's board has 6 active members. Justin Dipietro, Aaron Fleishman, Lonne Jaffe, Daniel Michaeli, Srimant Panda and Drew Tarlow are independent board members.Here is the list of Glia's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Independent board member | - | Current | 9y 3m | |
Independent board member | - | Current | 9y 3m | |
Independent board member | - | Current | 4y 0m | |
Independent board member | - | Current | 9y 3m | |
Independent board member | - | Current | 9y 3m | |
Independent board member | - | Current | 9y 3m |
View details of Glia's Founder profiles and Board Members
Glia's employee count trend
Glia has 471 employees as of Aug 26. Here is Glia's employee count trend over the years:
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Glia's Competitors and alternates
Top competitors of Glia include Salesforce, HubSpot and Zendesk. Here is the list of Top 10 competitors of Glia, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Salesforce 1999, San Francisco (United States), Public | Provider of a platform delivering customer relationship management and cloud solutions | $52M | 87/100 | |
2nd | HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 87/100 | |
3rd | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 84/100 | |
4th | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
5th | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
6th | Provider of customer communications management platform | $12M | 80/100 | ||
7th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 80/100 | |
8th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
9th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
10th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
26th | Glia 2012, New York City (United States), Series D | Developer of an AI contact center platform for financial institutions | $152M | 68/100 |
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Glia's Investments and acquisitions
Glia has acquired Finn. Glia has not made any investments as of now.Reports related to Glia
Here is the latest report on Glia:
News related to Glia
Media has covered Glia for a total of 20 events in the last 1 year, 9 of them have been about company updates and 7 about partnerships.
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Glia and Alloy Labs Launch Interactive Kit for Banking Leaders' 2027 AI PlanningGlobal Fintech Series•Jul 14, 2026•Glia
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Microsoft freezes hiring in major cloud, sales groups, The Information reportsThe Star Online•Mar 27, 2026•Microsoft, Glia, RSA, Accenture
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MessagePay and Glia Embed Secure Payments Into AI-Powered Banking ConversationsGlobal Fintech Series•Mar 23, 2026•MessagePay, Glia
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Glia Launches Contractual Guarantee Against AI Hallucinations and Prompt InjectionsGlobal Fintech Series•Mar 12, 2026•Glia
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