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Glia - About the company

Glia is a series D company based in New York City (United States), founded in 2012 by Justin Dipietro, Dan Michaeli and Carlos Paniagua. It operates as a Developer of an AI contact center platform for financial institutions. Glia has raised $152M in funding from Insight Partners and Entrepreneurs Roundtable Accelerator, with a current valuation of $1B. The company has 6000 active competitors, including 420 funded and 316 that have exited. Its top competitors include companies like Salesforce, HubSpot and RingCentral.

Sectors and market segments that Glia operate in

Glia serves in the FinTech, High Tech market segments.The primary business model of Glia are:

Company Details

Developer of an AI contact center platform for financial institutions. The platform offers tools for customer self-service, agent assistance, and manager support. It provides features such as virtual assistants, automated routing, and cognitive quality management. The platform aims to improve customer interactions and streamline workflows.
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Email ID
*****@glia.com
Registered Address
New York, New York
Key Metrics
Founded Year
2012
Location
New York City, United States
Stage
Series D
Total Funding
$152M in 7 rounds
Latest Funding Round
Post Money Valuation
$1B as on Oct 14, 2025
Ranked
Employee Count
470 as on Sep 30, 2026
Investment & Acquisitions
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Glia's funding and investors

Glia has raised a total funding of $152M over 7 rounds. Its first funding round was on Jun 05, 2012. Its latest funding round was a Series D round on Mar 21, 2022 for $45M. 3 investors participated in its latest round. Glia has 8 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of Glia:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Mar 21, 2022
$45M
Series D
$1B
-
Jan 07, 2021
$78M
Series C
-
-
Mar 13, 2019
$20M
Series B
-
-
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Glia's founders and board of directors

Founder? Claim Profile
The founders of Glia are Justin Dipietro, Dan Michaeli and Carlos Paniagua.
Here are the details of Glia's key team members:

Glia's Board of Directors

Glia's board has 6 active members. Justin Dipietro, Aaron Fleishman, Lonne Jaffe, Daniel Michaeli, Srimant Panda and Drew Tarlow are independent board members.
Here is the list of Glia's board of directors:
Name
Type
Representing
Status
Duration
Independent board member
-
Current
9y 5m
Independent board member
-
Current
9y 5m
Independent board member
-
Current
4y 2m
Independent board member
-
Current
9y 5m
Independent board member
-
Current
9y 5m
Independent board member
-
Current
9y 5m

Glia's employee count trend

Glia has 470 employees as of Sep 26. Here is Glia's employee count trend over the years:
Employee count trend for Glia
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Glia's Competitors and alternates

Top competitors of Glia include Salesforce, HubSpot and RingCentral. Here is the list of Top 10 competitors of Glia, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Salesforce
Salesforce
1999, San Francisco (United States), Public
Provider of a platform delivering customer relationship management and cloud solutions
$52M
87/100
2nd
Logo for HubSpot
HubSpot
2005, Cambridge (United States), Public
Provider of a platform offering marketing, sales, and customer service software
$101M
87/100
3rd
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
4th
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
5th
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
6th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
7th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
8th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
78/100
9th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
10th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
27th
Logo for Glia
Glia
2012, New York City (United States), Series D
Developer of an AI contact center platform for financial institutions
$152M
69/100
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Glia's Investments and acquisitions

Glia has acquired Finn. Glia has not made any investments as of now.

Reports related to Glia

Here is the latest report on Glia's sector:

News related to Glia

lockFilter this list
Media has covered Glia for a total of 19 events in the last 1 year, 10 of them have been about company updates and 6 about partnerships.
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