Where is G-NEXT located?

G-NEXT is headquartered in Chiyoda City, Japan.

How many employees does G-NEXT have?

As of Aug 31, 2026, the latest employee count at G-NEXT is 74.

Where does G-NEXT rank among its competitors?

G-NEXT ranks 271st amongst 2612 active competitors, of which 186 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of G-NEXT?

G-NEXT's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

G-NEXT - 2026 Company Profile, Funding & Competitors

Company Details

Cloud-based customer support software. Its key product Discoveriesz is a cloud-based customer support platform that allows users to centrally manage and share information and documents generated by customer support, and exchanges with collaborative departments. Additional features include AI and RPA based incident management, integrated DB platform, personal information management, omnichannel support, and CTI / CRM / other system cooperation.

Website: www.gnext.co.jp/
Social
Phone Number: +81 **********

Key Metrics

Founded Year

2001

Location

Chiyoda City, Japan

Stage

Public

Investors

DG Daiwa Ventures & 1 more

Ranked

271^st among 2612 active competitors

Employee Count

74 as on Aug 31, 2026

Similar Companies

RingCentral & 2292 more

Exit Details

Public

View G-NEXT's full profile

G-NEXT got listed on Mar 25, 2021.

Click here to take a look at G-NEXT's IPO in detail

G-NEXT is a funded company. G-NEXT has 2 institutional investors.

View details of G-NEXT's funding rounds and investors

G-NEXT's employee count trend

G-NEXT has 74 employees as of Aug 26. Here is G-NEXT's employee count trend over the years:

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Top competitors of G-NEXT include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of G-NEXT, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
7th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	T. Rowe Price, Fidelity Investments & 40 others	78/100
8th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
10th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 41 others	76/100
271st	G-NEXT 2001, Chiyoda City (Japan), Public	Cloud-based customer support software	-	DG Daiwa Ventures, Mitsubishi UFJ Capital	36/100