Gorgias - About the company
Gorgias is a series C company based in San Francisco (United States), founded in 2015 by Romain Lapeyre and Alex Plugaru. It operates as a Provider of a conversational AI platform for ecommerce businesses. Gorgias has raised $104M in funding from investors like Shopify, SaaStr and Techstars, with a current valuation of $*****. The company has 1747 active competitors, including 178 funded and 186 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Provider of a conversational AI platform for ecommerce businesses. The platform centralizes customer interactions from various channels into one inbox. It offers AI-powered support and automation tools to streamline customer service workflows. The platform also provides features for order management, customer data, and performance measurement.
- Website
- www.gorgias.com/
- Email ID
- *****@gorgias.io
- Registered Address
- 34 HARRIET STB SAN FRANCISCO, CA 94103
Key Metrics
Founded Year
2015
Location
San Francisco, United States
Stage
Series C
Total Funding
$104M in 9 rounds
Latest Funding Round
Post Money Valuation
$***** as on Aug 15, 2022
Ranked
20th among 1747 active competitors
Employee Count
524 as on Mar 31, 2026
Legal entities associated with Gorgias
Gorgias is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
Gorgias Inc. CIN: 32-0475327 , United States, Active | Aug 17, 2015 | - | 86 (As on Dec 31, 2024) | - |
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Gorgias's funding and investors
Gorgias has raised a total funding of $104M over 9 rounds. Its first funding round was on 2015. Its latest funding round was a Series C round on Feb 13, 2024 for $*****. 8 investors participated in its latest round. Gorgias has 18 institutional investors and 5 angel investors.
Here is the list of recent funding rounds of Gorgias:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Feb 13, 2024 | 3994457 | Series C | 8628646 | 4365702 | 4825795 | 8013781 |
Aug 15, 2022 | 4985421 | Series C | 6506210 | 2148373 | 1602572 | |
Dec 10, 2020 | 9493365 | Series B | 4247703 | 8795536 |
View details of Gorgias's funding rounds and investors
Gorgias' founders and board of directors
Founder? Claim ProfileHere are the details of Gorgias' key team members:
- Romain Lapeyre: Co-Founder & CEO of Gorgias. They are also an angel investor in 4 startups and serve on the board of 1 company.
- Alex Plugaru: Co-Founder & CTO of Gorgias and founder of 1 other company. They are also an angel investor in 1 startup.Contact Info: 1 email address
Gorgias' Board of Directors
Gorgias's board has 3 active members. Romain Lapeyre, Alexandru Plugaru and Jason Lemkin are independent board members.Here is the list of Gorgias' board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Independent board member | - | Current | 10y 1m | |
uycfrjy | Independent board member | - | Current | 4y 1m |
egqeisi | Independent board member | - | Current | 6y 2m |
View details of Gorgias's Founder profiles and Board Members
Gorgias' employee count trend
Gorgias has 524 employees as of Mar 26. Here is Gorgias's employee count trend over the years:
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Gorgias's Competitors and alternates
Top competitors of Gorgias include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Gorgias, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 81/100 | |
5th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
6th | Intercom 2011, San Francisco (United States), Series D | Provider of an AI agent and helpdesk for customer service | $242M | 80/100 | |
7th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 78/100 | ||
9th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 77/100 | |
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
20th | Gorgias 2015, San Francisco (United States), Series C | Provider of a conversational AI platform for ecommerce businesses | $104M | 69/100 |
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Gorgias's Investments and acquisitions
Gorgias has made no investments or acquisitions yet.
News related to Gorgias
Media has covered Gorgias for 1 event in last 1 year, It was about partnerships.
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Gorgias: Customer Experience Company Raises $29 MillionPulse 2.0•May 23, 2024•Gorgias, SaaStr, Alven, Horsley Bridge Partners and 3 others
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Gorgias Raises $29M in New FundingSilicon Valley Journals•May 14, 2024•Gorgias, SaaStr, Alven, Horsley Bridge Partners and 5 others
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Gorgias’ valuation rises to $710M with $30M Series C for e-commerce customer supportTechCrunch+•Aug 15, 2022•Gorgias, Shopify, Sapphire Ventures, CRV and 3 others
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Gorgias and ShipMonk Partner to Offer Best-in-class 3PL and eCommerce Helpdesk Support SolutionsBusiness Wire•Jun 03, 2022•ShipMonk, Gorgias
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