When was Haptik founded?

Haptik was founded in 2013 and raised its 1st funding round 1 year after it was founded.

Where is Haptik located?

Haptik is headquartered in Mumbai, India. It is registered at Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Amb, awadi, Ahmedabad, Ahmedabad, Gujarat, India, 380006.

Who is the current CEO of Haptik?

Aakrit Vaish of Haptik. They have also founded 5 companies and are angel investors in 29 startups, including Activate and Interakt.

Which legal entities is Haptik associated with?

Haptik is associated with HAPTIK INFOTECH PRIVATE LIMITED and 1 other.

How many employees does Haptik have?

As of Apr 30, 2025, the latest employee count at Haptik is 223.

Is Haptik a funded company?

Haptik is a funded company, having raised a total of $12.2M across 2 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Sep 16, 2014.

How much is Haptik worth?

The last known valuation of Haptik was $***** as of Mar 28, 2019.

When was the latest funding round of Haptik?

Haptik's latest funding was a $***** Series B round on Apr 05, 2016, with participation from 1 investor. Its primary sector is Chatbots. In India, the Chatbots sector has seen $54.5M in funding in 2026 to date.

What is the annual revenue of Haptik?

Annual revenue of Haptik is between ₹100 Cr and ₹500 Cr as on Mar 31, 2026

Where does Haptik rank among its competitors?

Haptik ranks 32nd amongst 3013 active competitors, of which 261 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Haptik?

Haptik's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

Haptik - 2026 Company Profile, Team, Funding, Competitors & Financials

Q: Is Haptik an acquired company?

Haptik got acquired by Jio on Mar 28, 2019.

Haptik is an acquired company based in Mumbai (India), founded in 2013 by Aakrit Vaish. It operates as a Developer of AI agents and related support and automation software. Haptik has raised $12.2M in funding from Kalaari Capital and Times Internet, with last known valuation of $*****. The company has 3013 active competitors, including 261 funded and 178 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Developer of AI agents and related support and automation software. The company provides tools for building, deploying, and managing AI-powered virtual assistants across various communication channels. It offers solutions for customer service, sales, booking, and lead qualification. The company’s platform includes features for data integration, analytics, and collaboration between AI agents and human agents.

Website: www.haptik.ai/
Social
Email ID: *****@haptik.ai
Registered Address: Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Amb, awadi, Ahmedabad, Ahmedabad, Gujarat, India, 380006

Key Metrics

Founded Year

2013

Location

Mumbai, India

Stage

Acquired

Total Funding

$12.2M in 2 rounds

Latest Funding Round

Series B, Apr 05, 2016, $*****

Last Known Valuation

$***** as on Mar 28, 2019

Investors

Kalaari Capital & 1 more

Ranked

32^nd among 3013 active competitors

Annual Revenue

₹100 - ₹500 Cr as on Mar 31, 2026

Employee Count

223 as on Apr 30, 2025

Investment & Acquisitions

Buzzo.ai & 1 more

Similar Companies

RingCentral & 2909 more

Exit Details

Acquired by Jio (Mar 28, 2019)

View Haptik's full profile

Haptik is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Jio Haptik Technologies Limited CIN: U72900GJ2013PLC107560 , India, Active	Jan 18, 2013	₹100 - ₹500 Cr (As on Mar 31, 2026)	154 (As on May 01, 2026)
HAPTIK INFOTECH PRIVATE LIMITED CIN: U74999DL2014FTC354702 , India, Amalgamated	Aug 25, 2014	0 - ₹10 Cr (As on Mar 31, 2020)	9 (As on Feb 01, 2019)

Haptik got acquired by Jio on Mar 28, 2019 at an acquisition amount of $*****.

Click here to take a look at Haptik's acquisition in detail

Haptik has raised a total funding of $12.2M over 2 rounds. Its first funding round was on Sep 16, 2014. Its latest funding round was a Series B round on Apr 05, 2016 for $*****. 1 investor participated in its latest round. Haptik has 2 institutional investors.

Here is the list of recent funding rounds of Haptik:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Apr 05, 2016	8462563	Series B	3110933	3525544	2336192	1474203
Sep 16, 2014	8785193	Series A	8251826	6965916	Kalaari Capital	7719376

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View details of Haptik's funding rounds and investors

The founders of Haptik is Aakrit Vaish. Aakrit Vaish is the CEO of Haptik.

Here are the details of Haptik's key team members:

Aakrit Vaish: Co-Founder & CEO of Haptik and founder of 7 other companies, including Activate, Interakt and Tech Entrepreneurs Association of Mumbai. They are also an angel investor in 29 startups and serve on the boards of 2 companies.
Contact Info: 2 email addresses and 3 phone numbers

View details of Haptik's Founder profiles and Board Members

Haptik's employee count trend

Haptik has 223 employees as of Apr 25. Here is Haptik's employee count trend over the years:

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Top competitors of Haptik include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Haptik, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Altimeter Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, Temasek & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
7th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
8th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
9th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Kleiner Perkins, Index Ventures & 41 others	76/100
10th	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, HWVP & 8 others	75/100
32nd	Haptik 2013, Mumbai (India), Acquired	Developer of AI agents and related support and automation software	$12.2M	Times Internet, Kalaari Capital	63/100