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Kaizen Platform - About the company

Kaizen Platform is a public company based in San Francisco (United States), founded in 2013 by Kenji Sudo. It operates as an AI-powered UX optimization platform transforming user experiences and driving business growth. Kaizen Platform has raised $22.4M in funding from investors like STRIVE, Eight Roads Ventures and GMO Venture Partners. The company has 549 active competitors, including 91 funded and 69 that have exited. Its top competitors include companies like Genesys, Zendesk and Pendo.

Company Details

AI-powered UX optimization platform transforming user experiences and driving business growth. It offers a suite of semi-customizable UX applications leveraging generative AI to create magical experiences. The platform provides a managed cloud PaaS/API infrastructure tailored to each client, enabling flexibility and scalability. Services include expert support, consulting, workshops, creative production, development, and recruitment assistance. The company integrates AI into various business operations, streamlining workflows and enhancing user engagement. It delivers solutions like AI-driven form assistance, multilingual support, smart search, and voice booking. The platform supports integration with external tools like LINE, Slack, and Teams. It offers services like UX apps, cloud services, and professional solutions, focusing on AI integration to improve efficiency and user experience. The company provides a range of services including consulting, development, and support to help businesses achieve digital transformation and improve their online presence.
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Key Metrics
Founded Year
2013
Location
San Francisco, United States
Stage
Public
Total Funding
$22.4M in 5 rounds
Latest Funding Round
Investors
Ranked
Employee Count
17 as on Mar 31, 2026
Investment & Acquisitions
Similar Companies
Exit Details
Public

Kaizen Platform's IPO details

Kaizen Platform got listed on Dec 22, 2020.
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Kaizen Platform's funding and investors

Kaizen Platform has raised a total funding of $22.4M over 5 rounds. Its first funding round was on Aug 20, 2013. Its latest funding round was a Series C round on Dec 12, 2017 for $*****. 4 investors participated in its latest round. Kaizen Platform has 11 institutional investors.

Here is the list of recent funding rounds of Kaizen Platform:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Dec 12, 2017
9626931
Series C
9340119
9389076
8778204
6933964
Feb 01, 2016
9051124
Series B
7717737
7438607
8941449
7306314
Apr 24, 2015
2093509
Series A
7770901
1616551
6932382
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Kaizen Platform's founders and board of directors

Founder? Claim Profile
The founders of Kaizen Platform is Kenji Sudo.
Here are the details of Kaizen Platform's key team members:

Kaizen Platform's employee count trend

Kaizen Platform has 17 employees as of Mar 26. Here is Kaizen Platform's employee count trend over the years:
Employee count trend for Kaizen Platform
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Kaizen Platform's Competitors and alternates

Top competitors of Kaizen Platform include Genesys, Zendesk and Pendo. Here is the list of Top 10 competitors of Kaizen Platform, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$3B
80/100
2nd
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
3rd
Logo for Pendo
Pendo
2013, Raleigh (United States), Series F
Provider of a platform for product experience and analytics management
$468M
78/100
4th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
5th
Logo for Qualtrics
Qualtrics
2002, Provo (United States), Acquired
Provider of experience management software facilitating customer, employee, and market research
$400M
76/100
6th
Logo for Wingify
Wingify
2009, Delhi (India), Acquired
Provider of software products for digital experience management
$150M
71/100
7th
Logo for Fullstory
Fullstory
2014, Atlanta (United States), Series D
Provider of behavioral data analytics platform with AI-driven insights and automations
$196M
71/100
8th
Logo for Statsig
Statsig
2021, Kirkland (United States), Acquired
Cloud based AB testing and feature management platform
$153M
71/100
9th
Logo for Contentsquare
Contentsquare
2012, Paris (France), Series F
Provider of digital experience analytics software for monitoring user behavior
$1.21B
71/100
10th
Logo for Sprinklr
Sprinklr
2009, New York City (United States), Public
Cloud based customer experience management software
$578M
70/100
89th
Logo for Kaizen Platform
Kaizen Platform
2013, San Francisco (United States), Public
AI-powered UX optimization platform transforming user experiences and driving business growth
$22.4M
39/100
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Kaizen Platform's Investments and acquisitions

Kaizen Platform has acquired Hiwell. Kaizen Platform has not made any investments as of now.

Reports related to Kaizen Platform

Here is the latest report on Kaizen Platform's sector:

News related to Kaizen Platform

•
Kaizen Platform Is Now a Facebook Marketing PartnerBusiness Wire•Nov 17, 2017•Facebook, Kaizen Platform, Instagram
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